Adobe Carpet Cleaning

warning warning do not use these people. they constantly telemarket and do not stop calling even if you ask nicely. this is one of those companies that you will wish you never dealt with. trust me i know

I am the last guy to write a review unless I am really really pissed! Only thing I will say is, if you have too much money to still call them please shove it down your toilet and avoid the hassle !!! Horrible is the only word I could use.

My god these guys are slimeballs! First things out of their mouths were, «this couch needs to be dried cleaned and requires special chemicals which will cost you more.» I told him the salesman on the phone said they are using a special kind of cleaning product which does not use water (dah, dry cleaning chemicals?). He thought I was an idiot of course. I told him to «get the @#$% out of my house.» So he wants ot pick a fight with me and tells me to meet him at his van. I proceeded to have to tell him that if he did not leave right now that I was going to call 911 and have him arrested for trespassing. He kept trying to lure me to his van, I jsut slammed the door on him.
This was on top of me telling the salesman on the phone I will not wait for a «time range» until the guy shows up and that if they wanted my business, they had to make an exact appointment time. They did then. The day before the appointment they called and wanted to redo the appointment time and wanted to give me a time range again. I told them NO so they agreed to 2PM after I told them to take it or forget it. Well, they did not make the 2PM appointment by a long shot. When they finally showed up in a beat up rusty van and a «thug» looking guys walks in, the above happened.
I called the company and told them what happened but the lady that answered said she was just the appointment manager or something like that. She assured me the guy will not come back and do damage to my house. It took a phone call from her to the thug in order to make the son-​of-​a-​bitch leave my driveway.
I hope they go aout of business soon. I got to believe they have ripped off so many people already. I will be calling the Chandler Police department to watch my home after this incident. The guy is dangerous… Chandler, Arizona

Two weekends ago I got all the carpet in my house cleaned by abode carpet cleaning. I forgot the mans name who came out but he did a wonderful job! The carpets look brand new now and that was the first time we got them cleaned since we bought the house a year ago. We have a 3 year old and a very very light colored carpet so I’m sure you can imagine how bad they looked before Adobe Carpet Cleaning worked their magic on them. The company was very nice, professional, friendly and even showed up EARLY! I would highly recommend them and I will definitely use them again in the future.

STOP CALLING MY HOME.
Adobe Carpet Cleaning got my phone number somehow, even though I’m on the do not call registry. They call, almost every day, at dinner time.
I’ve told them to take me off their calling list immediately, and guess what? They call, again and again.
I don’t even HAVE any carpeting!!!
I’ve filed a complaint with the FTC to get the calls to stop.
I cannot stand companies who use these horrid tactics to phish for business.
Stay away.

Here is the email I sent to Anthony, the owner of Adobe, after a slew of lies and misinformation. I will be reporting them to the BBB.
Don’t get me wrong, the tech who performed the work was very nice but my carpet was left ripped and no one from Adobe cared.
‘Hi Anthony,
Its unfortunate that you, as the owner of the company and someone who stands by their work, couldn’t give me the courtesy of a phone call to discuss the poor service and lies I received from your company.
After being lied to from Fran as to why our original appointment on the 18^th at 4pm had to be moved, I came to find out that apparently Jimmy booked the appointment and did not do so correctly based on his lack of abilities, as validated by both Fran and the tech who cleaned our carpet.
Furthermore, we were quoted 3 different prices for the stairs, of which we were charged the highest. Fran also indicated that my husband advised the tech or carpet was ripped; which again is untrue. My husband and the tech had a discussion about the carpet padding and agreed a thicker pad could have been used. I certainly wasn’t expecting Adobe to rip my carpet (as I stood and watched it happen) and then accuse me and tell me it’s my issue.
After being lied to by multiple at your company, at this point all I can say is that I’m extremely disappointed and cannot, in good faith, recommend your company.
I sincerely hope your other customers have better experiences.’

I’m considering reporting this business to the BBB for their non-​stop harassment of calling my cell phone for free carpet cleaning after repeatedly telling them I not only didn’t own any carpet for them to clean, but after hanging up on them as well-​albeit multiple times. This place is a joke.

I think these guys are great. We have bought the Living Social deal twice, and they have been prompt in scheduling, showing up, and have cleaned the carpets effectively both times. They are friendly, do a good job, and are in and out fast. I called them to come today b/​c my puppy stole a purple pen off the counter and chewed it until it exploded ink everywhere. I nearly cried! But Bill came out and got the stain out as if it had never been there. His brother, Jeff, had come the first time, and also did a great job. If you call Adobe, ask for either of these guys — they have been in the biz for nearly 20 years and are honest, hard-​working and do a really decent job. We don’t have great carpet to begin with, so there’s only so much that can be done, but the 2 times we have used them we have seen a HUGE difference and have been very pleased with Adobe.

You won’t have to call these folks because they will call you. .. repeatedly. This business does not observe the Do Not Call list and has been pestering people with unwanted calls for years and years.
So ask yourself this: If a business doesn’t respect the law, why would they respect you or your home and possessions?
I advise you to stay away from Adobe. Far, far away.

Just got another unwanted call from Adobe Carpet Cleaning, despite being on the national Do Not Call list. As others have said, these calls are illegal. I would never do business with a company that I know has repeatedly broken the law. It’s no surprise that so many of those who did are unhappy.

I should have read these reviews prior to hiring Adobe! What a waste of money! 30 day guarantee forget that! They called me to sell me their services after I was already displeased with the quality of their work from the week before. When I explained that I wasn’t pleased the salesman was very polite and said that he was going to transfer me to a manager so that they can make things right. When I spoke to the manager I explained to her that I was not happy with the work and that they didn’t need to call me to sell me anything. Instead of trying to resolve the cleaning issue she said, «I’ll take you off the calling list.» Then hung up.

They said hey you’ve got 30 days to call to get your carpet recleaned, but guess what??? Nope these people suck in scheduling, communication and cleaning the carpet. Mine is still dirty and stinky.
I do not recommend them!

Got their LivingSocial Deal for 3 rooms. They arrived early and got started. Carpet came out great and even got rid of some old stains. Had to pay $ 3 for taxes. Only negative is I would have liked them to move the furniture, like the couch, to clean underneath. Friendly and helpful guys. Thanks.

Adobe Carpet Cleaning is UNETHICAL and you should NEVER do business with them. We’re on the FCC’s «Do Not Call» list, but Adobe Carpet Cleaning repeatedly breaks the law by calling us several times a week. They have done this for months even though we have politely asked them to stop, then angrily asked them to stop, then yelled at them to stop. Sometimes, they’ve called us three times a day, even harassing our young kids.
NEVER USE ADOBE CARPET CLEANING.

I bought their living social deal and scheduled the appointment a few weeks later. They arrived a few minutes early and got started. It was convenient b/​c they told me I didn’t need to move my couches out of the room, and they shuffled them for me. They did 3 rooms and a closet for the $ 49 deal.
At the end, they asked for $ 3 for taxes, which was odd and unlikely true. I fortunately had a few bucks and was able to pay it. I didn’t question it.
The end result was great. The carpets look brand new (they are beige, had some stains, and I have no pets). I would use these guys again.

Adobe has done furniture cleaning for me before. The turn out was fine. But at that time when the guy went over to my kitchen sink to fill bucket with water and chemicals, some spilt on my zebra wood counter top. It stained the area and to this day we have been unable to repair it. (the zebra wood)
After years pass, they called and gave me an estimate to clean my leather couch.
For a three cushion couch it cost me $ 72.95 for the guy to wash it with a so called ‘germicide’ and whatever else. Took him about five minutes to go over couch… that’s it. No conditioner, nada. I thought they would be doing more, because that’s what is assumed over the phone. Never assume, just makes an ASS out of U and ME!

I am extremely dissatisfied with this company. They break the laws by calling people who are on FTC’s Do Not Call List. They do it year after year using different phone numbers and ignore your requests to be removed.
If you are on FTC’s Do Not Call List, and this company continues harassing you with their unwanted phone calls, I encourage you to go to BBB website and file a complaint under Advertising/​Sales Issues. They have to respond and close these complains in order to keep their rating high. Adobe carpet Cleaning will claim that it was an honest mistake or that your phone number was already on their do not call list, but obviously they are just lying. It is difficult to believe that year after year they make «honest mistakes» by calling thousands of people who are on FTC’s Do Not Call List. They just do not care and they are probably too lazy to verify any information before putting you on their robo call list. The owner of Adobe Carpet Cleaning should be ashamed, but he/​she is too busy polishing his/​her star in a greedy bastards hall of shame.

DO NOT USE. Unrelenting phone solicitation even after being told multiple times to stop, to put us on their OWN do not call list. A complaint with the Federal Trade Commisssion is being filed, especially since our number has been on the list for over 31 days. I encourage anyone who has had the same experience to do the same. Go to the National Do Not Call Registry and file a complaint

We also got the «robo call» soliciting our business but we actually were planning to have the floors cleaned anyway so we booked an appointment.
After dealing with some scheduling issues on our end, we landed with a weekday appointment. The 2 man team showed up a little late, but overall did a fantastic job. The carpet smelled nice, dried fast and was dirt free after the session. We feel like we got a good price, we went for the upgrade though (germicide), which probably wasn’t needed but oh well.
The pitch we got was that Adobe charges by the room– one flat rate, regardless of square footage. I would do business with Adobe Carpets again. Just stop the auto dialer, it’s pretty annoying.

Adobe carpet cleaning came to my home yesterday to clean my carpets and all I can say is WOW. They did an amazing job at a great price. My carpets were really dirty and now they look amazing.
I would recommend them to anyone who needs their carpets cleaned