Su’s Beauty and Barber

I wouldn’t recommended this shop. I have been going here because they are some what better then supercut, Every time after I get a cut here I would have to go home and fix the sideburns because it would be uneven. Also please ask the barber how much they charge because they all have a different price which is stupid because every barber shop I have been to had a set price for the same style. If you guys find a better barber shop please let me know as i will not be returning here

Tricia not doing good with my haircut. She so rushed cut my hair… My hair not even … It’s awful I’ll never come backhere

Got one haircut there and the young woman was pleasant and did a decent job. Went back as a walk-​in a month later with a Groupon for a men’s haircut and shave and when I presented the Groupon (before service) the young lady Sue didn’t know how to process it so called the elderly Su (I’m assuming she’s the owner/​Su fir the name) who processed to yell at the young Sue and then to yell at ME! She was mad about the price I had paid for the haircut and shave and kept telling me it was for one or the other. It was not, it clearly stated a haircut AND shave, which I pointed out to her. She kept insisting that «they had screwed it up» and that I was trying to «screw her». I called Groupon, told the poor rep what was going on and handed her my phone. She proceeded to yell at HIM while he tried to tell her that she needed to honor the deal because it was what she had signed up for and agreed too.
Over 20 minutes later she curtly told the girl to «hurry up, do it fast and get him out of here so he’s not taking up space for my PAYING customers». Not only was this extremely rude and insulting but the ship was entirely empty the whole time I was there! It was pretty obvious she was trying to embarrass or shame into just leaving but frankly being confronted with an attitude like that when someone is clearly in the wrong just puts my back up and makes me dig my heels in for a fight.
The young Sue did another decent job in my hair, a simple fade, and the shave was great, she apologized a number of times and took her time doing a good job. I assured her it wasn’t her fault, encouraged her to seek employment elsewhere and gave her a generous tip — hopefully she will soon move to another shop because I will NEVER be going to old Su’s again!

I was in the mood for a hot shave and stopped in to Su’s to see if they could hook me up. I was immediately seated, and Ed got to work. This was my first barber shave so Ed talked me through the process. I got the full hot towel treatment and very close shave with a straight razor. I’ll be back.

Looking for a haircut. found Su’s Beauty and Barber online. The Unilocal ad said click her to activate a 5 $ off coupon and schedule an appointment. I clicked, signed up and the system says «This business is not taking online appointments at this time».

I was appalled by how I was treated today at this salon! I came in to get an eyebrow wax and the lady at the front walked me around to the back and I sat in the chair. I took off my glasses and laid back in the chair and she took a look at my eyebrows and told me she could not wax my eyebrows. She told me that my eyebrows were not right and made me feel terrible about myself! I had an eyebrow piercing on both of my eyebrows a few years back and it made it to where my eyebrow hair grows in more of a u shape then a v shape. I get my eyebrows waxed every 2 weeks by multiple salons and no person has ever refused to do my eyebrows or made me feel so bad about myself. I told her if she couldn’t do it that was fine and I left. I will never give them my business.

Well, I’m sad to say that I was too quick to say we had a new barber in my previous review. Miss Su the young beautician mentioned in my previous review was great, unfortunately the owner Su, an older lady is just horrible!
I had purchased two separate Groupons for my boyfriend, one for a haircut and shave one for a haircut only. On our first visit the owner Su had minutely examined the Groupon for a shave and haircut, complained that ‘they’ had done it wrong (no explanation of who ‘they’ were or what ‘they’ had done wrong), and then said she would have to talk with ‘them’ about it. I told her that was fine but right now we were going to use the Groupon as it was stated and she could clear up any problems with ‘them’ after the fact. She grudgingly accepted the Groupon. All I can say is that the going Su’s shave and haircut were so excellent as to cloud my memory of the obnoxious Su when I wrote my first review.
We returned for a second visit about 2 months later, completely valid Groupon in hand (remember the first had been for a shave and haircut, this one was for a haircut only; 2 different options on Groupon, purchased together, no exclusions or ‘for new clients only listed). The terribly rude owner Su swooped down on us when the young Su (sorry, it’s very confusing that they are both named Su!) tried to get her to redeem our Groupon. She berated us for trying to redeem the totally-​valid Groupon (as the owner, I’m assuming she was the one who dictated the terms of her own Groupon?!?), announced to the entire salon that we were trying to cheat her, swore the Groupon was invalid, and swore it was invalid AGAIN to the Groupon representative I got on the phone who was telling her it WAS valid under the terms and strongly advising her to accept it! I took back the phone and asked the rep to refund it as this was embarrassing and SO not worth the hassle.
We turned to walk out of the store and Old Su ever-​so-​sweetly asked if we weren’t going to get the haircut after all? My boyfriend and I just looked at each other for a minute and I told the old lady, you just spent 15 minutes arguing that you wouldn’t accept my Groupon and now after all that you’re saying that you will?! She says, oh no, no, no, you can’t cheat me with that but you can still get a haircut and pay full price! I asked, in all seriousness, if she was crazy and we left.
Sorry for the long review, I just got all steamed up re-​reading my original 5-​star review (young Su is still awesome — and needs to move to a decent salon!) and remembering the crazy old bats treatment of us!

I waited close to a hour and a half. I understand barber shops get busy, but it was like I was a ghost and they didn’t care I was sitting there waiting. About 5 people that came in after me went before me.

Worst salon ever!!! I purchased a groupon for a partial highlight and then booked an appointment with them. When I scheduled the appointment, they asked if I had a groupon and I said yes. When I arrived for my appointment and was sitting in the chair, they informed me that the groupon is for only 6 foils and just on the top center of the head. This was not in the details of the groupon nor was this told to me when I booked the appointment. They said they could gladly change me for additional foils if I wanted more. I was in disbelief. I felt like this was a complete bait and switch situation. I then asked for a refund and they told me I would need to contact groupon. I called groupon from the lobby and while I was on hold, a manager told me I needed to leave their property or they would call the police. Mind you I was with my 2 small children and we were all sitting quietly and just trying to resolve the situation. I just wanted to make sure I would get a refund for a service that was not performed. Very unprofessional and dishonest. I would not go back even for a free service. Buyer beware!!!
Just an update. I went to another slap last week and requested a partial highlight. We never discussed number of foils. When she had them all in, I counted 23! That’s a far cry from the 6 that I was trying to be convinced was normal for a partial.

Background:
I moved to Austin a little over a month and haven’t looked into barbershops until today. I stumbled upon Su’s Beauty and Barber and I am SO glad I did! I decided to take a chance and try them out because it’s always a hit or miss when it comes to hairstylists/​barbers. This was DEFINITELY a hit!
There was literally no wait time, which was fantastic! I waited 2 hours for a barber in San Antonio once, which was bad planning on my part, but the next time I tried to call ahead to get my name put on the list, they told me I HAD to wait at the shop. So I REALLY appreciate Su’s Beauty and Barber getting me in and out in a timely manner!
About the Barber:
Sue was the first one that interacted with me when I first walked in the door and she was the one that offered to cut my hair. She asked me what I wanted, I showed her a quick picture because I don’t describe things too well, and she knew exactly what I wanted. As she began cutting my hair, she asked me about my day and a little about myself. None of our conversations felt awkward. The whole time she was cutting my hair, she had me turned away from the mirror which was basically giving me an anxiety attack, but I took deep breaths. She turned me around to look, and WOAH. AMAZING! I was immediately impressed! (And she also had these neat clippers that sucked up the hair as she was cutting it, leaving no mess!)
Overall:
I had such a great experience and I definitely plan on going back! That atmosphere was great and the shop itself is kept so clean. Highly recommend if you’re looking for a barber!

Oh dear. While I realize it’s just one ‘barber’, nonetheless after 55 minutes of this girl pecking away at my head, I zipped over to TGF to for them to try and salvage my hair. There is no question this girl was a trainee … and if I’m mistaken, she has no business holding a pair of scissors/​shears. If she is a trainee, then shame on her fellow workers for not bailing her out. They were all trainees at some point so they should know what it’s like to be stuck in a rut.
While I know there are others there that probably do at least a reasonable cut, I’ll steer clear.

While my husband may not admit to it, he is very particular with his haircut. He has very curly hair, and it’s a constant struggle to find someone that can cut his hair properly and at an affordable price.
After his visit to Su’s Barber, he was given the best haircut I’ve ever seen! The reviews for the barbershop don’t lie, these barbers know exactly what they’re doing and they do the best fade.
The barber shop was very busy when we went in, but we called ahead and my husband got into the chair right away. They do accept walk-​ins, and the barbers were very accommodating. There were large families in there, and they had no problem making sure everyone got a great cut and didn’t have to sacrifice a whole day to do so. Lots of tv’s to watch the game, they offer straight razor services, and hair designs as well.
For $ 15 with most barbers (and $ 25 for select ones), I think Su’s has become the place for my husband to get his hair cut! Curly haired men, you should definitely check them out!

As soon as I walked in, I thought «this is a nice place and many barbers are available». My brother and I visited this place for the first time. My brother proceeded first to take his haircut and I went around 10 mins later. I’ve never experienced hell until this guy (didn’t know his name) gave me a haircut. He cut me up all over my neck and was really rough with the blade. He also spent a good amount of time on his phone instead of working on my hair… After finishing my haircut, this guy puts ALCOHOL on the edges… I told him that he was cutting me in the back and he still puts alcohol -.- No tip and never coming back.

Had tried a couple other shops since moving down here in June and I couldn’t get anyone who knew how to give a clean high fade. Went in and sat down with Sue who asked what I wanted and in just a short amount of time had me looking proper. Will be visiting again!

Best place to get a fade in Austin /​Pflugerville Area. I recommend this place to any and everyone.

I had a great experience and the staff was super knowledgeable and friendly!
My hair was a mess and had a lot of damage but when I arrived they made me feel comfortable and fixed me up nicely. I’m definitely looking forward to my next visit!
This is my new favorite salon :)

I went to Su’s today to get my hair cut after reading the reviews here on Unilocal.I went to see Sharon… she had an opening and I had read her name in some of the reviews. I have to say that I am very happy with my hair… yay. Sharon is very professional and knows what she is doing. My hair is very long and I wanted layers and bangs (yikes) and face framing. She did a great job and my husband LOVES my new hair cut. Thanks Sharon.

Honestly, after being there twice I’d say its two of the best hair cuts I’ve EVER had. The last hair cut I got before my buddies wedding was def the best hair cut I’ve ever had, and I travel all over the country. Michael did a great job (he works on the salon side) I have curly thick hair and as a guy its really hard to find someone who knows how to cut my kind of hair let alone take the time to do it. Michael took his time made sure when I left I was looking FRESH… so happy to have found somewhere to go where I don’t have to worry about shaving my head when I go home, and he hooked up my beard really nicely too!

I wasn’t going to bother writing this, but since I only went here because of good reviews and mow that I just had my second haircut in one day, why not. Decided it was time to find a place closer to where I live, decided to try this place out. I will say it is clean and well lit. Many barbers were available when I showed up. my haircut was not very good, patch on my left side on my temple, the edge up was very crooked to the point that my roommate noticed it right away, and around the back if my neck and above my ears was crooked beyond repair. needless to say, I had to pull out the clippers and let my roomy take me down to a zero guard all the way around. I’m sure that another barber there would have done a better job, but I won’t be going back to find out. I tried to add a pic to this, of behind my ear.

Huge, brand new barber shop /​salon in north Austin. They have lots of electrical outlets in the waiting area, free wifi, and more than a dozen flat screen TVs to keep you entertained.
Byron cut my hair very well and showed me a new way to style it that I hadn’t considered before. Everyone likes my hair much better this way.
Cuts are inexpensive (at least during the introductory period) compared to the nicer spots in Austin (Bird’s, Floyd’s, Finleys) but the level of service and professionalism is similar (no free beer though, but they have coffee).
Also, none of those upscale shops are in far North Austin so it’s nice to have a new spot in the neighborhood.
Glad there is a barber shop up north now that is reasonably priced and knows how to cut my (very coarse) hair.