Pro Surface

Today, 16^th of May (Sat), we have an appointment with David of this company at 10:00 am.
Right now, it’s 10:55 am, and he has not show up yet. No call for being late. At this point, we lost 98% of our trust to this company.
We called to 512−350−6221, only massage phone answered, surly we left the message, but wonder how soon he will call us back, maybe next Monday?
He lost the customer this morning.
Meg Sakurai

David and his crew recently resurfaced a bathtub and three bathroom sink vanities in my family’s condo. Instead of ripping out and replacing, I highly recommend consulting with David if you have a surface (countertop, tub, etc.) that needs attention. Our surfaces look brand new, it’s amazing!

David’s job was to apply a surface epoxy to my outdoor concrete countertop. The goal was a durable, mirror-​smooth high gloss finish. From the beginning, David was late or a no show. His professionalism or lack thereof is a model of what not to do if you own your own business. He would not take or return calls or texts, he would not be on time (if he showed at all), and he had a thousand excuses why the job was not done correctly. Surface discoloration, ripples in the finish, etc. remain to be corrected, and i have no idea if or when he plans to return.
David and his crew attempted to do the job, but every attempt caused new problems. Not only did i come to question his competence, i learned to question David’s integrity. He lied to my general contractor several times, claiming to be at the job site — where i was standing and he was nowhere to be seen. He promised repeatedly to show up at certain times, but did not. My general contractor begged and offered extra money and additional supplies and labor to help David complete this job, but to no avail.
No communication from David. The job remains unfinished. We now are trying to find another subcontractor to complete this job because it appears David has abandoned this job. Final payment for service is pending because David has not told us the cost to date.

Talked a good game tub repair and refinish looked good initially. 6 months later repair has failed and warranty worthless. I have had 4 missed appointments, no call no show for over 2 weeks.
Update after posting review David came out the next day and did the repair, and it looks good — so he did make it right in the end.

As a property management company, we hired David from Pro Surface to do some resurfacing of showers, tubs, sinks, etc at multiple properties in the tune of $ 4500 with the promise of warranty. One of our units had flooring peel back up in the shower and we scheduled David to come back out to repair it as it is covered under the warranty. We have made multiple attempts and received multiple promises that he would be out to repair the issue but after months of attempting to get this done we have been unable to get a response. Not only has he has failed to return phone calls, he now hangs up on us when he realizes who it is. He is holding a key to the unit of which we are now forced to replace the locks.

Had our bathtub and sink refinished by Dave at Pro Surface and he did an excellent job. The tub had black stains and looked pretty bad. After Dave worked on it, it looked brand new. He took the extra time to do it right, which we appreciated. Since the tub came out so well, we had him do our sink too. He resurfaced it with the colors we picked, which were different than the original color, and it came out great. We were surprised how good it looked, like a brand new sink! And his prices were very reasonable. We practically got a new bathroom for under $ 500. That was a great deal! I highly recommend Dave and Pro Surface.