Pflugerville Wellness Center

My husband and I have been coming here for years. It’s also been a good place to for a regular adjustment and hour massage. Today, we had an emergency with one of the kids and called early this morning to reschedule an appointment. The receptionist was quite rude when she told me there would be a $ 35 charge. When I asked to speak to the office manager, I was told the office manager was not available and that it wouldn’t matter since the decision is final. I have referred many clients to Dr. Peng throughout the years. Kristi, one of the massage therapists, helped me get through a difficult pregnancy a couple years ago. I won’t be back. It is unacceptable to have front office staff that treats clients in this way. When I told the receptionist so much, her response was «I’m fine with that». Oh yea, well me too.

I came here after doing extensive Internet research on treatments for my lower back. I have 2 herniated discs in the lumbar area and it had gotten so bad I was practically immobilized and on heavy pain meds. I discovered a type of treatment that seemed ideal for my situation. It is called the Cox Chiropractic Technic. Dr. Trent at Pflugerville Wellness is one of very few chiro’s that perform it. It has been literally miraculous for me. It took a couple of months but I am back working, cooking, cleaning and am off all pain meds. Earlier a top spine doc in Austin told me my only hope was surgery. I am so happy to have found this. My treatments involved the Cox Technic plus ultra sound and traction. I HIGHLY recommend this to anyone with serious lower back problems. Dr. Trent is very cautious and the treatments are gentle and I have just gradually gotten better and better.

I used to love this place. I really did. I would go here for a much-​needed release from work and life’s stresses that cause me great neck and back pain. My insurance covers hour-​long massages or adjustments for a $ 15 co-​pay, so it’s a heck of a deal, too.
I’m not sure what’s going on behind the scenes, but PWC can’t seem to keep the good masseuses around. Every time I find somebody halfway decent, they leave within a month.
This last visit was the breaking point: I don’t know who my masseuse was, but she was TERRIBLE.
1. I left in more pain than when I arrived. I know that pain reduction is not guaranteed, but that is kind of the opposite of what I wanted.
2. There was a super loud clock ticking in the room. How is this okay? Or relaxing?
3. The sheets/​head rest cover was not clean. Gross.
4. The floor looked like somebody had just eaten a bunch of crackers.
5. Her breath reeeeeeked of smoke. Not okay.
6. She left me to undress for 7 minutes — that is too long. She didn’t apologize or make up for time.
Get it together, guys.

I cannot recommend Pfugerville Wellness highly enough. It is one of the few places in Central Texas where you can get a little know technique called the «Cox Technique». This is an incredibly gentle process that works incredibly well for spinal rehab. Disk degeneration is normally treated with surgury, but the cox technique can take you a long way towards recovery without anything invasive at all. Dr. Peng is really skilled with the Cox technique. The secret is to start very gently when rehabing badly damaged disks. You have to do a lot of treatments (3 times a week to start with) but compare that surgery that might or might not work and might even make your situation much worse. If you need disk rehab, whereever you are in central texas, consider doing 1 week of treatment from Dr Peng. You will be glad you did.

Before today’s experience I would have given them four or five stars. Dr. Peng scheduled an appointment for me over the phone three days ago. I’ve never scheduled with him so I thought that was a little weird, but whatever, he was getting the job done. I’ve had some major back pain the last month. All week I was looking forward to going to my appointment today so I could be able to move my head/​neck properly again. I showed up for my scheduled time and there was no appointment for me. He didn’t book it! He said after he made my appointment he realized someone else was already booked so he called back and let a message, which I never received. They apologized but that’s it. I rearranged my schedule and got childcare so I could come to this, and all I get is an «I’m sorry». I’m really sad because I have come here so many times, but I will be looking for services elsewhere.

I have had chronic neck pain for years. I have treated it in the past with massage and physical therapy. I decided to try a chiropractor. I cannot believe the difference I felt after just two adjustments… which literally take two minutes. I felt immediate relief in the form of increased range of motion and over the next few days, some of he pain subsided. I just did a medical massage yesterday and it was fantastic. I will continue seeing them for both adjustments and massage while I’m working out the problems and then probably ongoing as a preventative. The people here have been great so far!

Love, LOVE this place. Dr. Peng is great, and so far I’ve seen 4 massage therapists, including Robert who does Thai massage (which is SO awesome!) The staff is friendly every time I’m there. They were very understanding when I had to cancel an appointment last minute because my kiddo was sick. They utilize a lot of technology in the office and check-​in process, which is cool. It’s a very clean, relaxing place, and I highly recommend it.

I’ve been receiving acupuncture treatment for chronic insomnia for about 6 weeks.
After having relied on prescription medication for years, I am finally able to fall asleep easily and sleep blissfully through the night thanks to Julie! I even find that I am much more relaxed and happy during the day.
I look forward to the treatments each week because I get so chillaxed it’s insane. It will be a little sad when I no longer need treatments because they really are so enjoyable!
Julie is sweet and obviously caring for her patients. She is very professional, and her treatments/​consultations are comprehensive. Her schedule is also very accommodating for someone with a 9 – 5 job and a family. I would recommend her a thousand times over!
The facility itself is new, clean, accessible, and the staff very friendly and attentive.

This place is great. Especially like the massage element and that they work with insurance providers.

Wonderful experience great doctors and staff! One stop for Chiopractor, massage & acupuncture… also take most insurances! ;)

I went for an initial visit and had an «adjustment» with the Chiropractor and then a 30 minute massage. Needless to say the massage was the best part. I’ll be getting an hour session for massage next time. The office is extremely clean and has a relaxed atmosphere with soothing music in the background. It was my first time ever getting a professional massage and it was great. This business was recommended by a coworker and I’m recommending that you try it as well, I walked away from it feeling amazed, and I’m sure you will too.

The chiropractor and certain massage therapist are very negligent in their assessment of you. One thought it would be good to dig her elbow in my neck and the Dr. only said yah, «you’re locked up» and cracked my neck. Come to find out, I had herniated disks in my neck. Not only were they negligent, I ended up in the hospital for 3 days and needed surgery. Don’t go there if you want a professional assessment of your condition. My co-​worker experienced the same thing with Dr. Hoster… she said she felt worse, not better after her experience with her.

I wanted to change my chiropractor, so I asked coworkers if they know any good ones. One of them recommended Pflugerville wellness center.
I decided to give them a try. My old chiropractor only did the treatment which is just like the bone adjustment. Pflugerville wellness center has both the treatment and massage therapy. The combination works perfectly for someone like me, sitting in front of computer too much.