Pflugerville Pharmacy

I came to the Pflugerville Pharmacy because of a specific and, for me at the time, very urgent issue: I needed to fill a class /​schedule II prescription which had been written out-​of-​state (in my case New Jersey, where I live — I was visiting UT Austin for work, and needed to extend my stay mid-​trip).
My prescription was for adderall, but other C2 drugs include narcotics, etc. At least at the time of writing, Texas has unusually cumbersome laws regarding C2’s, and it’s impossible to fill out-​of-​state C2 prescriptions except at Texas pharmacies which have a «waiver» on file with the DPS. Though any pharmacy can apply for a waiver, the (incredibly kind and helpful) Pflugerville pharmacist said he’s only aware of a handful of pharmacies in the whole state which actually have one.
I want to highlight all this because for anyone like me who gets stuck in an urgent situation in Texas and needs their medication, finding accurate information can be difficult and stressful. The specific process at Pflugerville is that they can fill your prescription as long as they can verify its legitimacy with your prescribing doctor over the phone. I want this to show up on web searches, in case anyone needs help, so here are some extra phrases: out of state, class II, schedule II, schedule 2, class 2
But more than just the fact that they were able to fill my prescription, I can’t overstate how amazing and kind everyone at Pflugerville Pharmacy was. Anyone who’s on a C2 medication probably knows what it’s like to be treated with suspicion, skepticism, and callousness, as if there’s no chance you’re anything but a thrill-​seeking junkie (most likely we need to treat «junkies» and «addicts» with much more positivity and kindness as well, that’s another story…)
At Pflugerville it was just the opposite. To be clear, they are completely legitimate and will not do anything illegal or against regulation, but they will treat you like an honest person who needs to fill your prescription, which simply happens to have been written in another state. You don’t need to feel nervous about explaining your situation honestly and in detail — they will go out of their way to accommodate your doctor’s phone availability, for example. Don’t hesitate to call them if you have any questions, they are very kind, responsive, and helpful.
Thanks so much Pflugerville! You saved my life — well, at least my entire trip! :-)

I cannot believe, after all the time I’ve been using them (and my love for Unilocal!) that I’ve yet to review Pflugerville Pharmacy.
This pharmacy is this epitome of what it is to be a well loved, well respected small town pharmacy. The patients who come here are not only those who want to patronize a local establishment, but are people (like me) who are just OUTRIGHT tired of the mega-​mart type pharmacy.
While Pflugerville Pharmacy might cost you a bit more (though, I think they do what they can when they can! They will actually FIGHT for what you’re paying as a patient, as much as they can, not only with the drug companies, but with insurance too!), but what you get for it is so worth it! You’re going to get a personalization, and customization, that you’re not going to get at a CVS, or RiteAid. They’re going to care for _​you_​, as a person, and as a _​patient_​, but they aren’t just staring at you, zoned out, waiting for the day to get done. They will always look at you as a valued customer.
One of the things I love the most about walking into the Pharmacy is seeing who is behind the counter. I have to be honest, I have my favorites– John, Kelly!!, Angela– but everyone seems to have their pick of those they really enjoy. It’s so funny, because they become a little part of _​your_​family, just as much as you’re part of theirs, and they’re always watching out for you!
They will always double check to be sure you’re getting what you need, or that your doctor has correctly prescribed the right number of pills, or the right dosage, etc. But don’t let that make you think they’re in the business of being nosy or slowing your prescription down!
That’s one of my biggest complaints with modern pharmacology these days– THE UBER NOSY PHARMACIST. But there’s not a single one of them behind the desk that’ll cause inconvenience for their customers. In truth, it’s quite the opposite.
For example, one day my insurance company was being especially unruly (as they’re wont to be), and I was out of a drug that I’d been taking ever since I’d starting using PP. Uli, one of the pharmacy’s owners, knew it to be true, so she not only tried to fight with the insurance company that day (I think John was the one to do the fighting, but that’s beside the point), but finally called back later in the day and asked if it’d be okay if she «loaned» me six of the pills I needed so they could get it straightened out with the insurance the following day!
How great is that?!
I’ve never heard of that being done before! And, even better was that Uli didn’t charge me for them that day. She knew I had the prescription, and she knew it’d work out eventually, so she truly loaned them to me, let me take them home, and then gave me six less when she filled the prescription! I didn’t have to pay more than $ 500 for six little pills in order to be covered. Can you imagine? And that was just out of the goodness of her heart!
I could go on and on, truly, as I’ve been coming to this pharmacy for almost two years, now. But, I think the best I can say is that the folks who run Pflugerville Pharmacy are really the kind of people you want in your corner when it comes to your health (care) and well-​being. They’ll become people you _​know_​, and you’ll know that they’ll always treat you a #1, and that you’ll always trust them.
They’re worth the travelling distance. They’re worth a little wait. They’re worth hours that aren’t ²⁴⁄₇. They’re just that good that they’re worth it! =D

Able to fill out of state prescriptions. Huge life saver. Fast, friendly service. Don’t know what I would have done without them! Recommend and would surely use them again!

LOVE THIS PLACE! I got a Tootsie Roll with my meds. =)
Love the staff; it definitely has that small town feel. I left my doctor’s office and headed to PP; by the time I got there, everything was just getting wrapped up and I was in and out of there within 5 min.
Within the 5 min. I was there, it was clear that there were a number of regulars as the staff knew their names and automatically charged them on their «account» so they were in and out within 2 min!!! I will only be coming here from now on!

Fantastic pharmacy, the best in the Austin area.
This is one of the few pharmacies I have been to where the staff are actually friendly and courteous and don’t look like they are totally fried out from the hassles of the job. It has a friendly, small town feel that makes it worth coming back to.
Overall, the experience was so overwhelmingly positive, something I never expected from a pharmacy, that we will be transferring over all of our family’s prescriptions here. Why not? They had the same price as elsewhere, but 300% better service.
Thanks Kelly and staff,
Brian

Always good information. No blank stares like at the big chain Rx. Great job

Kelly and his staff are incredible. We’ve been going here since the mid-90’s, and wouldn’t think of changing to another pharmacy in a million years. Like a previous reviewer said: It’s got a small-​town feel and you’re like family.
There’s really nothing to say — pharmacies are fairly simple: You drop off prescriptions, you pick them up. At most pharmacies, you’ll be waiting an hour or more even if it seems like there’s no one there. At PP, you can usually drop it off and wait 5 minutes and walk back out. You can’t beat that, especially when you’re sick and just want to get home with your medication.
Five stars all the way…