Golden Chick

So I am officially on fast food strike. We went to Golden Chick after two appointments because it was convenient. We had two sleeping babies and we were tired. Get home eat and drink my tea. I go to eat my ice and this is what I find. A BUG. A NASTY ASS BUG. When I call to complain the manager CHAD offers to refund one meal. I asked him if he was serious and repeated that what occurred was nasty. He offers to refund both meals. Again I say that what occurred was nasty. He says, «yes I know, but it happens.» SERIOUSLY? I accept both refunds and hang up because at that point the conversation is dead. I want everyone that is on my page to know how nasty Golden Chick in Pflugerville is. I usually share my drinks with my one year old son. This is inexcusable. If I could add a picture I would. I hate to be forced to give a star.

The food’s edible, but check your order before you leave. I ordered roasted chicken and got fried chicken bits tenders. As expensive as this place is, it’s rough having to throw away a meal, but since fried foods are revolting there’s no lunch for me today. This used to be a great place, with delicious rolls and reasonable prices for the food. Those days are gone.

I am a huge fan of their roasted chicken. The flavor of the skin and seasoning is amazing. The yeast rolls are the authentic recipe and always consistent addictive and perfect. The mac n cheese can be skipped. It was hot and cheesy but it needed some salt, although I did not add any. I wish the chicken pieces were larger given how expensive it is.

I used to like this place, don’t know what happened but it has gone down hill while prices up gone up. Drove by Friday to get the 16 piece tender family meal for dinner, total came to over $ 26.00 which is quite a bit for chicken. The sides were large mashed potato, gravy, fried okra and 4 yeast rolls, do the math and it’s almost $ 1.00 per chicken tender, quite pricey.
The tenders have gotten smaller and full of stringy fat tendons, after removing all that stuff all that was left was a little piece of chicken. The only good thing is the fried okra which you do get quite a bit.
The yeast rolls also don’t have the same taste and were not as soft as before. I don’t think I will be back, too bad, they used to be good. You better off taking your family to chick-​fil-​a for that amount of money.

The only Golden Chick I’ve ever been to that charges you for sauces with your tenders. I’ve been to dozens of others that were like everyone else and gave sauce with tenders. Won’t be coning back yo this location. Ridiculous.

As a fast food restaurant, this place is good! Prompt and courteous customer service without fail each visit. This may be due to the fact that they seem to employee front end male servers exclusively and I’d personally rather deal with these drama-​free, attitude-​free employees.
The price is a little steep, but this place hooks you up with an extra tender or so with each purchase.

STAY AWAY FROM THESE
Customer service no respect !!! Mr Tony the so called «manager» is out of line and very rude to customers and doesn’t wanna admit to his unprofessional screw ups by his employees working with him! For one they don’t speak English and can’t get a order right and wanna make up pricing .my wife was beyond disrespected when ordering threw the drive thru and so I called the store and asked to speak to shift manager .tony gets on the phone and acts like he never knew about nothing or being rude to a paying customer .i told him my issues before coming to Unilocal and he said he would make it right today (9÷12÷14) so I called him back and what do u know the SOB wasn’t working today when he said he would be all
I get the «owner «Pete on the phone and explain to him and he immediately shot me down saying since I wasn’t there my voice didn’t count .so I asked him if he was calling my wife and liar and didn’t really wanna discuss the problems I brought up. and continued to tell me he didn’t care if I brought a bad review to
here it u clown ur service the way u run your so called business is a joke. drive 20 miles out of the way before u come to this place. sad the so called owner running the business doesn’t care how employees treat customer and then blame me cuz I’m a little upset. good job Pete
Way to be a man and take up for ur non English speaking rude employees

Thoroughly impressed with this location!
I don’t care for Golden Chick, honestly, but they’re fish is really good! Always been a fan of their fish. My son & I split the fish combo, (5 halved fillet pieces-​not nuggets, 1 good sized side, roll & large drink) added on another roll & those DAMN corn nuggets, and the 3 cookie deal, lol and spent less than $ 15.
Ate inside. As old as this place is, building wise, it was spotless! Friendly folks working there, AMAZING pellet ice & food was hot and fast.
My kids like their food, so I’ll take them back for chicken. Me, just fish.

Not bad, but nothing special. small fish pieces

pretty good

Terrible… Let me say this franchise has some improvements but not only that, the chicken they service was very marginal so not sure if it’s the chain or the owner of the store in Pflugerville. Let me start by saying I made a last minute decision to go to the Golden Chick instead of Bush’ Chicken in round Rock, due to the fact it was closer to where I lived. Big mistake! I won’t send a huge message here, but the main issues were:
1. Came to order an 8 piece meal and was told I needed to wait five minutes for 4 more pieces as it was not ready, five minutes isn’t not forever but an eternity when you are in a drive-​thru. then… almost 9 minutes later I got my chicken, along with the other chicken that apparently sat in the container long enough to DROP THROUGH THE BOTTOM OF THE BOX, into my lap as I took out the box to check my total order sitting in my car. Add to that, the chicken leaves something to be desired. I opened the box and what should have been four pieces of chicken looked more like 2 and ¼ pieces of meat… chicken? not sure. I live in Pflugerville, but I won’t be one of those moms that just eats there out of convenience, I want a place to give my money that knows how to keep people coming back. Next time I go to Bush’s