TERRIBLE customer service, no common sense, no signage, no organization, and I stood there for 20 minutes waiting on ONEPACKAGE while no one else was in line.
Tung H.
Tu valoración: 2 Austin, TX
This FedEx facility reminds me of a prison. It’s not a customer friendly facility. Incredibly disorganized. I drove 35 minutes from downtown Austin after FedEx instructed me to do so only to find out that the package was already back on the truck, which I specifically asked them NOT to do. This should definitely not be a place FedEx would ever send a customer. Have no idea why they sent me here. Now I have to drive back 35 minutes with no package. FedEx will likely mess up my delivery again this afternoon.
Tina H.
Tu valoración: 1 Austin, TX
Whenever ordering ANYTHING on-line, I will call the customer service and ask who they use to ship. If it’s fedex I will NOT order. They have the WORST customer service. Cannot find packages. Cannot find addresses. Horrible customer service.
