Domino’s Pizza

I’ve only ordered Dominoes once a few years ago at a San Antonio hotel and it wasn’t good at all, but we’ve been wanting to give our new Stonehill location a try and we’re glad we did. I ordered online delivery and we were pleasantly surprised. I’m used to the other pizza places (which I still like), but we will definitely go back to Dominoes. I didn’t order anything out of the ordinary (pepperoni and pepperoni with beef and mushrooms), but we noticed the crust had a delicious garlic flavor which was something different than the other places. My pizza arrived quickly, warm, and delicious.
Another funny thing, my Pomeranian puppy ran out of the house after the driver and he was kind enough to stop and pick him up while I caught up. (It looked like the driver had done that before a time or two lol.) I’m sure my dog could smell the delicious pizza aroma, but unfortunately for him, he didn’t get to taste it!

I prefer the wells branch location and I regret giving this one a try. Ordered online for a pickup. When I get there no one acknowledges me for About 5 minutes or so. 3 people behind the glass just talking, and 2 more behind the rack of pizza boxes. No one says anything and I’m just standing there waiting for a hello or a how can I help you. Nothing. Get my pizza, there is no extra sauce or cheese or anything else. Just a dry pizza with meat. Very disappointing. Granted it’s still a «new store» but there’s no reason to be so far below average with customer service.

We ordered the «at least 2» items for $ 5.99. Ordered 2 medium, 2 topping pizzas, 1 swirl dessert, and added on $ 2.99 parm cheese bites. I placed our order online and picked up within 15 minutes. The pizzas were super fresh and hot and perfectly cooked. I know it’s «just Dominoes», but wanted to pick up their star rating a bit. We had a perfect visit. Give them a chance!

Straight forward ordered a medium pizza, 2 orders of 8 pieces wings an order of cinnamon sticks with ICING, and a 2 liter sprite.
Pizza was delivered with in a decent time but it was not fully cooked, the wings were almost raw, drink was missing and My cinnamon sticks came with MARINARA sauce, how about that.
The only star I will give is for the delivery because he actually went back and got the drinks.
when we called to express our concerns we were asked if we still want our drink or we want store credit for the drink.
Dude seriously you think I will ever order pizza from you again. no you can keep your store credit.
Sorry I really was excited to try this store. Its the newest location in pflugerville.
SHAME.

This is my second time ordering from this establishment and my last.
My first experience was shortly after the grand opening, I placed my order online for delivery but ended up having to go pick up my order. Once I arrived, I was told my order did not exist because my phone number could not be found. After 10 minutes, the manager stepped in & found my phone number & order however I had to wait an additional 30 minutes due to the backlog since it was a Friday night. Horrible first experience but I reasoned since it was a new store, they were still working out the kinks.
Which brings me to my experience today, placed my order online & due to an address discrepancy I had to call back to the store after waiting 45 minutes from the time the website showed our pizza was out for delivery.
The pizza was delivered however upon opening the box, a slice of pizza was missing. I called back to the store & reported the incident. Received the generic apology & another pizza with cinnamon sticks were delivered however I was never allowed to speak with the store manager. When asked the young man told me he handled the issue.
This is not even close to satisfactory customer service.

They took over delivery from Hutto location and now they refuse to deliver at this location to our home. They forgot our 2 our drink orders for delivery. Is this why you guys no longer allow us to order, we aren’t mad… Guess we take our business elsewhere… bye dominos.

They were very helpful over the phone when I placed an order for delivery. Pizza arrived super fast and was very hot. Glad Domino’s is now open in my neighborhood.

This Domino’s just opened and I’m excited about the proximity to my house whether I do delivery or carry out. The manager and staff working were very nice, greeted me she. I walked in and I like the modern look/​layout.
Even though it’s a new location, the store was still very clean and organized.
The counter seating is cool, and there are plenty of outlets to charge your laptop or mobile devices!
I’m also glad there is another/​different food option in Stonehill shopping Center!
Amanda and Tory were great!

2 hours for delivery and 1 hour for carry out… Insane. Star Ranch neighbors, we called the Hutto store and they will have our order ready in 10 min! I know it’s a little bit longer of a drive but worth it, instead of waiting for Pflugerville to deliver pizza or even you go get it.