US Post Office

There are some great people working here. They are always so helpful and knowledgable. I will continue to send packages and buy stamps here due to the great location and friendly service. Plus, the building is pretty cool too.

My package departed the Windsor post office yesterday on schedule, but has now been MIA (per their tracking info) for almost 30 hours. That can’t be a good sign. I hope it isn’t under someone else’s Christmas tree.

I like this post office the ladies working here are really nice and very helpfull ! This would not be an easy job to do day in and day out so i appreciated the fast friendly service !! I think if i worked at a post office id wanna punch alotta people in the kisser :) !!

They LOST a package I shipped to a buyer from eBay, then after calling them over a dozen times, i havent got through ONCE! NO ONE PICKS UP! NO ANSWERING MACHINE! NOTHING! Seems like im not the only one, there are other reviewers who’s packages have been lost by this post office. I want to support USPS but locations like these really make it hard.

This is about the Petaluma post office ZIP Code 94 952. I live out near the Coast Guard training center. My mail is delivered to my mailbox in front of my house and that’s where the outgoing mail is picked up. I can get mail delivery as early as 3:30 some days and some days it doesn’t come at all. For example, today the flag was up since noon because I had mail in the box to go out, it’s 7:30 PM now and I just brought my outgoing letters in because I don’t want to leave them out overnight. I’ve complained to the postmaster. I wrote him a letter; got no answer, no response. Service is not improved. I really can’t understand how I can get mail delivered at 3:30 on one day and maybe 7:30 the next day or maybe not get it delivered some days. I wish the postmaster would pay some attention to his own job, which is to get the mail to run right. Actually this is my attempt to communicate with the Postoffice department because nothing else gets through.

Just an absolute miserable c working the counter there. I had a prepaid package to send off (4×6), but it wasn’t taped. Despite the variety of tapes next to her at her disposal (clear tape, not priority, even though my package was overnight), this b wouldn’t let me use her tape. Told me to go home and tape it and hand it to the carrier. I am sure the carriers love picking up packages to haul along with the rest of their loot. Anyways, she enjoyed her power trip. Here’s hoping she jumps in a pool of d!

Quick service in the morning today. There are several green spaces for quick parking, and I like that it is close to downtown. Such a a beautiful historic building that it is worth a trip if you are visiting the area.

In all honesty I hate coming to this post office. I have an eBay business and I have had over 20+ packages that have either been «lost» or damaged.
When i go to the post office I want to make it a quick visit, but the older ladies behind the counter want to chat with EVERYONE. The lines are always long and slow moving… I wonder why? Maybe if they would stop with the conversations they could get the customers in and out in a timely manner.
I’d rather drive to Santa Rosa and deal with that post office.

I’ve done an eBay business for years, but ever since moving to Petaluma I’ve had a huge increase in the number of damaged, smashed and outright lost items. I have to figure it’s the locals doing the mishandling, because when I had stuff going out of San Rafael there wasn’t hardly ever a customer claim of damage.
Basically, you can’t send something out of Petaluma in a padded or Priority envelope without it getting totally crushed. Heavy items in a box? Better use HARD FOAM plus industrial grade wrap, maybe some kind of metal reinforcement and even then your box will very likely get run over and the contents exposed. This counts for Priority as well as the recently ‘revised’ (price hiked) Parcel Select.
The local distribution hub or whatever they call it here is THE WORST.
PS: Constant rate bumps and repeated revisions (aka made smaller) in their flat rate packaging shows that USPS is grubbing for every cent. Maybe if GOP-​backed congress guided by corporate lobbyists weren’t pushing them into privatization via lawyer bankrolled legislation forcing pensions to be paid in advance, etc.

I’ve had problems here 2x. The McDowell Post Office was much more thorough and efficient. And if they don’t know something, they will say it.
This post office has an older gentleman who told me that I couldn’t get a receipt for doing «return to sender,» even though the USPS phone operator said that I could. The woman next to him butted in and agreed, and she was rather cold. Then, this younger man overheard, and comes over and takes care of everything. That was August 25, 2011. He was a breath of fresh air, and gave me exactly what I had asked for.
In December 1, 2012, a package was scanned and then handed back to me due to insufficient postage; I had purchased the label online. Later that afternoon, whilst at home, that label was destroyed and a refund was requested online. And now, that same label # is showing up as scanned twice in their system, even though it was never physically there for the evening scan; it got handed back to me!
And no refund is being granted, because the postal worker scanned the label. I do not understand why she didn’t perform some reverse scan, so that I wouldn’t be charged for something that she handed back to me; I didn’t know the procedure and trusted that she knew what she was doing. And if the post office looks at the details on that label, it never got sent anywhere, and definitely didn’t make it to its destination. It didn’t even get there in the time frame of the priority mail service.
I wonder if FedEx or UPS is any better, even though they have higher fees.

Best. Service. EVER.
Needed to send a letter and a book. Starting from when I parked my car, it took me under 30 seconds to drop off my letter, get it stamped, pay for my package, and get it shipped off. WOW. Talk about fast service!
This is such a contrast to any post office I’ve ever been to. If all USPS’s were like this, I would also come here over UPS and FedEx.
A++

Limited services but the people here are the best.