Quality Inn

I stayed here for five weeks while working a summer contract, and they were very accommodating. It’s a safe location, they have a great complimentary breakfast, and the staff was always friendly. The price is reasonable for this area. Nice place.

Friendly staff and clean rooms but the general manager or staff do not enforce the city smoking ordinance regarding distance from building and room entrances (since he smokes himself). This hotel allows transients and other irresponsible people (some with psychiatric issues) to stay there with low cash deposits that disturb other guess on multiple nights and do nothing to resolve the problem, including making them leave. Most of these people are cash deposit type guest. The atmosphere has changed to an unsafe one and I have witnessed guess checking out early because of this. Having to witness the transients that are staying there using the hot tub when they smelled from not taking a bath is something that no one wants to see.
The cash deposit needs to be increased to weed out the less desirable individuals that disturbs other guest and mess up rooms to the point that they have to be taken out of service for a couple days to be properly cleaned. This hotel charges three star rates and because of the problems mentioned ends up giving their guest one to two star service. At times my wife and I thought we were staying at the Econolodge or a Motel 6.
Another big issue is the way the TV system works, the equipment is so mismatched that the tv remotes don’t work most of the time and the wireless internet is so slow that it isn’t business guest friendly if that person would want to use any kind of video conferencing or even Skype services.
This hotel has the potential to be a first class place if the management would step up and do would needs to be done to correct the issues mentioned above, until then you may as well stay at the Motel 6 down the street and save some money.
Yes, it’s true we were long term guest, but since I am retired and was on the premises everyday and saw things that was going on that the staff didn’t see, that enabled me to report to the management what I saw on a daily basis. When the things I saw started affecting the enjoyment of my stay and I saw one person checking out because of some of the things I was witnessing, that was when I decided to let the public know about the potential problems that they may encounter at this hotel. Most of these issues became more prominent on the last few weeks of our stay. At that point my wife and I had already decided to move back to Florida because of the housing shortage in the area, which ironically was the reason we were staying at the hotel while we looked for a house. Since we decided to move back east we decided to stick it out at this hotel rather than find another one for the short length of time we had remaining.
France’s and some of the staff that I got to know during our stay are wonderful people which is the reason we decided to stick it out. It’s my opinion that the hotel needs a stronger General Manager that doesn’t let some of the less desirable guests ruin the stay for the average guest that walks in looking for a clean safe place to stay that doesn’t make you feel like you just checked in at a Motel 6 or an Econolodge.
Sure you have the right to run your hotel as you see fit, but the customer also has the right to expect a safe pleasant stay without worrying about whether some transient or homeless person that is staying there and talking to themselves as they walk the premises all day long is going to go off the deep end and attack someone. That only has to happen once for Frances and her family to be sued and loose everything her family has worked for so many years to build.
Before you say you can’t discriminate against those types of people let remind you that a lot of the better hotels find ways to discourage those types of individuals from coming to there hotels without discrimination being an issue. It’s all about having a proactive manager that properly trains his staff to control the problem. Also if you had a non smoking GM for a non smoking hotel that would eliminate the problem of unsightly cigarette butts and people standing in front of their room entrances smoking and offending the non smokers that come there looking for a non smoking hotel. After all, it is advertised as a non smoking hotel based on all of the signs that are posted all around the premises.

Absolute crap, crappy mattress, crappy freeway noise, desk manager shrugged us off, they asked on our receipt to put out reviews about our stay… so I will share.

the best services ever not to mention the hardy breakfast a lot better then dirty expensive hyatt & marriot… you make our business trips a lot easier. its home away from home
thank you… l & l truck services

Absolutely gorgeous outside, especially at night with lights lit up. Friendly staff as well :) Inside the room was very basic and looked outdated. Very clean and organized though …

Oh my goodness, thank God we had twin beds because one bed had hair all over the place. It was on the pillows and sheets. I’ve never seen anything like it. The room smelled like smoke. When you turn on the shower it was like activating smoke bombs. Needless to say it was a non-​smoking facility. When we went to the front desk and told them our room smelled like smoke they simply said «we’ll let them know!» Who in the heck are you going to let know? The smokers? Geez, it was definitely the «Non-​Quality Inn» last week. Im sure corporate office would be disappointed!

This hotel is a pretty damn good deal for the Wine Country. It’s not romantic but on a budget, it was a great pick for a weekend girls trip with my sister and mom. We found this deal on a Groupon, a hotel that is not far from Sonoma, Napa, Calistoga and all the beauty of Wine Country.
So it’s a budget hotel, yet they have a pool, Jacuzzi, free continental breakfast, and wifi. There was a gym, yet it was under construction during the time. My mom and I decided on a morning walk instead which was nice and quiet.

Cozy place to stay for the night. The room seemed clean (we stayed in their queen suite, one night /​two days), and was surprisingly spacious. The only bad part about our stay were the extremely thin walls. It was a great place to crash, but probably wouldn’t stay there for more than two nights.

Booked here for two nights midweek to look at some real estate in the area, and it was a very clean and comfortable room, and quiet enough in my building (there are several blocks of rooms separated by outdoor walkways). The problem for me was that the internet kept cutting in and out – literally every 4 – 5 minutes; and even when my computer showed that I was officially online, I’d end up looking at a blank screen that wouldn’t load pictures of the properties I wanted to see. I might have expected this during peak hours, but I was online after midnight, and still no dice. Tried Netflix as well, but that was even more maddening. The management was really nice about it though, and let me cancel my 2^nd night’s reservation, late as it was. They even let me check out at 1 pm so I could sleep in as planned.
I did notice the manure smell wafting through the area when I went outside around 10 pm, when the wind must have shifted (smelled fine when I checked in); but I don’t hold the hotel accountable for the fact that it’s a semi-​rural area with farms and cows and goats.

We booked through
, it was simple and quick. We came for just an overnight visit for the Sonoma races and arrived around 8pm. The desk clerk was very friendly and gave us information about the area.
Our room was clean and inviting. Our children were excited about the pool and the breakfast. They especially loved the waffle maker. Scrambled eggs, sausage and bacon along with tortilla was also available. Of course, coffee, juices, milk and tea. The eating area was very clean and stocked with pastries and fresh fruit. The lady tending to the breakfast area was quick and made sure everything was clean and orderly.
We loved that we could walk over to Applebees for a late dinner.
Check out was quick and easy and again the desk clerk (different from night before) was helpful and friendly. We claimed our Unilocal goodie by checking in.
For a quick and easy overnight trip we were pleased with the accommodations. I loved that there is a hair dryer in the restroom and the water was hot with great water pressure. Rooms are non-​smoking.

I’m a Hampton Inn kid, however, they are not always budget friendly with business travel. I’ve stayed at this property multiple times throughout the year with Hampton wanting $ 200+ a night. This property is a superlative value for north bay /​Napa area travel with rooms starting at $ 119. Anyone knows rooms in the area can easily go for $ 200-​$ 400. I’ve always had a positive experience with clean rooms, bathrooms are pristine, fresh bedding, tastefully decorated and impeccable location on the 101 with restaurants walking distance. Morning breakfast is complimentary with hot eggs and sausages. Pool looks nice too! I highly recommend this property for the price and amenities big chains charge for like free parking, free wifi, free breakfast and nice staff. The rooms are inside a locked hallway corridor and I’ve always feel safe with well lit parking. Rooms have good AC and the TV has extensive channels. I stay in lots of hotels and I’m not a Quality Inn follower, however, this is their flagship property!
I read some of the negative comments and it strikes a nerve when someone posts a horrible review and it’s their one and only Unilocal review. This isn’t the Four Seasons and nobody is paid to pamper your every need. Petaluma is rural farming community minutes from the big cities. Animals poop… get over it. Pretentious want everything for nothing expectations can stay in Roseville. These are good people providing a wonderful service at a great value!

I had booked this hotel through
for several nights for technicians working on a construction project for a local area facility. I generally book Quality Inns across California for they are decently priced and normally offer clean comfortable facilities.
We had stayed at this hotel for a couple of weeks when my crew had to return early to Southern Cal. We had a balance of two rooms for one night in which I asked for a refund since we had checked out. Keep in mind, that we had already stayed here several nights the week before and current week. Long story short, the GM (Brian) refused to refund the last night. He stated that Expedia was still charging fees so he was going to keep the two room-​one night stay payments totaling approximately $ 300. He wouldn’t even allow a credit for the following week.
Since my crew had checked out and the rooms were vacant during a high season period in a very desirable area, who wants to bet that this hotel was rebooked the rooms and collected double the original rate?
I believe this hotel doesn’t even deserve the one star since they basically cheated us out of our money. The GM had it within in his power to refund our payment but choose not to even at the expense of alienating customers from returning the following weeks.
What ever happen to customer service! I hope corporate read’s these reviews!

You get what you pay for. Housekeeping does a great job cleaning and tidying up the place like no one was ever there. If I’m going to pay $ 100 for a hotel, my expectations are not going to be compared to a $ 500 hotel room. That being said, this place had everything that I needed and it was comfortable staying there. Free wifi is a huge plus. The pool and jacuzzi was great and large enough for more than 7 ppl to enjoy at the same time. They also have decent breakfast in the morning. I would have no problems coming here again. Sidenote: My friends got delayed flying back home and the airline payed for them to stay at a hotel … a Quality Inn. hahaha, what a coincidence. Anyways, they didn’t have any problems that time either.

Actually more like a 3.5. The room was great, It was clean and big, and maybe even more than you should expect from an affordable chain hotel. And the breakfast food was even pretty good — especially for an affordable chain hotel. But the setting for breakfast is a disaster. They cram everyone on to tables IN the lobby, and all of the food AND drinks, into one small corner of the lobby. It makes breakfast a stressful, uncomfortable madhouse. But if you have the patience for that, this place is great.

Stopped in on a long road trip until we were exhausted… Adorable hotel. Decently priced for the area. Bed are comfortable and showers are nice and hot! The breakfast exceeded my expectation immensely and everyone is extremely friendly. Can be noisy depending on guests like any hotel but it’s nice and safe! Very comfortable staying there with a car full of luggage! :)

I was impressed by the well-​stocked complimentary breakfast. Options included make-​your-​own breakfast burritos, make-​your-​own waffles, bacon, sausage, eggs, bagels with cream cheese, danishes, cinnamon rolls, muffins, cereal with milk, oatmeal, yogurt, toast, apple juice, orange juice, hot chocolate, coffee and tea.
We stayed in a single queen room with a mini fridge and free Wi-​Fi. It was comfortable. For close to $ 100 for the night, it was reasonably priced with wonderful amenities. I would recommend a stay here!

Stay here if you enjoy sleeping with DOZENS of flies in your room! If I could give 0 stars I would! I stayed here in October and arrived late in the evening. When my boyfriend and I opened the door there were flies buzzing everywhere! I called down for another room and was told there were none. Then I asked if maintenance could come and kill the flies. The check in clerk came with a broken ghetto fly swatter and began her feeble attempt at killing flies (she killed 5) then reluctantly left us with the fly swatter. (We killed 22) Thanks.
In the morning I left very early so there was no manager. The peace offering from the morning clerk: $ 10 off my room. Boo! They told me, «we are so close to farm land, so we have flies». No thanks.
Oh, and the furniture is covered in stains. Nice.

Walked in our «non smoking room» and immediately smelled the old smoke aroma.
Walls are so thin the couple in the next room kept us awake until 2am. Only way to sleep was to turn on the A/​C which was able to drown out the noise, but only because it was like a leaf blower in our room. Would normally care less about the neighbors, but had to wake up at 530am the next day.
Breakfast was horrible, eggs tasted like powdered eggs, bacon was barely cooked. Waffle and muffins had terrible taste. Only thing worth eating was the fruit and instant oatmeal.
After the poor night sleep was hoping the coffee would help, but nope, it was watered down and look like light brown water coming out.
Room was clean, but thats the only positive thing i can say.
Highly disappointed and wont be back or stay at the «low quality inn» again.

On our weekend getaway to Petaluma for our beer tasting adventures, we decided to stay here. We absolutely loved this place! From the plentiful parking to the cleanliness of the rooms, and awesome continental breakfast, this place will forever be our go to place to crash in Petaluma. We booked a deluxe room for our first night and deluxe suite for the second night. Both rooms were absolutely comforting and accommodated everything that we needed. It is also a great place if you want to bring your pets which are allowed. Overall, if you are looking for a place to stumble back to drunkingly from the Lagunitas factory then this is the best place to do so.

Comfortable and clean. A good breakfast, friendly staff, easy check and check out.
It’s not the hotel’s fault that the air out there can be «aromatic.»