Michaels

Saturday at 1 pm — 25 people in line– 1 cashier– how do you let this happen and do I really need this stuff? My time is valuable too!

Nice selection of arts and crafts materials and the staff is very friendly and helpful. Definitely the place to go when you need art or craft supplies.

If I have some free time to roam the halls of this place I will when the crafting spirit takes hold of me. I can usually find great bargains on their discount aisles for holiday inspired ideas or DIY projects. As I like to make homemade ornaments for the winter time, I scored 6 ½ dozen sets of to-​be-​designed glass ornaments for 97 cents each. To fill them I bought enough decorative glitter, sparkly beads, and glass paint to cover each one with for under 8 bucks. With a discount coupon, I walked away with enough ornaments made to gift to my workplace’s staff (36 folks!) for under 20! Of course, I had to spend the time seeking the deals but I love that I can create something endearing and not dent my holiday budget.

Weights and measures needs to get over here; their acrylic craft paints are all marked ten cents less than what they’re actually charging. I noticed it once before I had left the store and told them, but this last time I didn’t notice till I was already home. This sounds whiny and stupid, like, why make a fuss over ten cents? But
things ought to be marked at their correct prices, no matter how small the difference.
The cashier made me feel like I was wasting her time when simply doing a transaction and she also did not call for back up when the line was at least four customers long. I work in retail currently, at another craft store actually, and I know that we always at least try to keep the lines down. Above all else, we make sure every customer feels like a priority.
Anyway, figure your stuff out Michael’s. Please.

Every negative comment written about this place is true.
Disinterested, uninformed and passive aggressive clerks plague this place. And don’t bother asking one of these losers where something is — they’re not interested helping you.

Cashier was miserable. Young woman was nice and we found origami paper. Think about where your money is going and go to the local art store on Washington.

Really nice staff at this store. They will ofter help or gladly provide help if you ask. I like that there is a huge selection of DMC floss and aida cloth to chose from. They also have some charts at the side at the end of the aisle towards the wall.

Since when has Michael’s closed before 9 pm. Their site on Unilocal says 9 on Sundays. I guess we need to call all these places to make sure that they’re open. I’m very disappointed that I drove all the way here and it’s closed. I would’ve come here earlier had this site been accurate.

Love this place! Everything is always on sale and on top of that they always have coupons! They also do military discount. You can’t combined both coupon and military discount.

This is a satisfactory Michaels store. I stopped in here to buy cardstock for some baby shower invitations and I was pleased to find it on sale. I just wish they sold it in reams of one color and not the variety pack. You’d think with such a large scrapbooking section they would have a bigger selection of solid-​color cardstock but they don’t.
The woman at the register was friendly. There is another Michaels store closer to my home but I would return to this one if I was in the area.

I really like Michael’s. I do … I am here about once a week. But it’s getting so ridiculous I finally have to say something. I am not exaggerating when I say LITERALLY EVERY TIME I make a purchase in this store (and their are sale/​markdown items involved), I am over charged. When the item is hanging on the hook or sitting in the shelf marked at one price, and it rings for a different price THAT IS ILLEGAL! Ask weights and measures! It is to the point that when I buy ANY ITEM that is marked down I take a picture of the sign so I can show the cashier. Today it was paper: over charge by $ 0.20 a piece. Last week onesies, marked $ 3.99 rang up as $ 8.99. A few weeks ago some wooden paintables marked $ 3.99 rang up $ 5.99. It as happened aprox 10 – 15 times now. And it makes me wonder how many times I haven’t noticed and just over paid. Seriously. Try it! Grab 50 items … Fill up a basket of «sale» stuff. I will bet you money you get over charged. Soooooo annoying, wrong, and illegal. I am usually not a dick, but I am going to call weights and measures about this so they can investigate– because it’s just bad business practice.

Place is fine to go to. It’s has so much stuff its a little overwhelming. The line is slow. But they have an a great selection if normal everyday c wrap that one needs.
Prices are very fair.
The help is there to.
Oh yeah. The framing shop us really on top of it.

Not exactly a «bad» store; in fact, Michael’s is probably THE place to go for certain crafts like scrapbooking or tole painting. But I am a painter and their art supply department leaves much to be desired. They seem to be perpetually under-​stocked or sold out of common items. They also carry an extremely low-​quality line of art materials that I would urge even beginning artists to avoid. The sales staff seems friendly enough but there seems to be a similar problem: understaffing. If you are serious about your painting, you would be well advised to shop elsewhere.

A fun store to visit with friendly employees who are always eager to offer help. They generally have what I’m looking for and I always find other things to buy when I am there.

I went here for the first time a week ago and it was the best Micheal’s I have gone too. There is so much to choose from and the shelves were full I was surprised. The clearance sections were great. It was the biggest one I have gone too as well. I would definitely return to this store again.

This store has been recently «remodeled», the check out stations have been changed. I was actually approached by a clerk who asked me if I had found everything I needed! That’s NEW! This store is one of the friendliest Michael’s I have been in, an I have been in many, many! The Yuba City store is the very best one I have frequented, the Vacaville store is one of the worst, in terms of being a mess and having an unfriendly, unhelpful staff. I think that the clerks are so busy unpacking boxes and changing «seasonal» promotions that they are unwilling to answer questions. This seems to be a regular part of all of their stores. If so, why not have some other way of helping people, like a monitor used in some bookstores (what bookstores anymore???) or libraries used to locate some of the millions of sku’s. I don’t really need help on product information, just locating them. Michael’s in general is NOT known as a friendly, helpful place, it’s just known as the only place in town to purchase craft supplies. Too bad. I will say that recently they have added lots of artist’s canvas, and they are having a great sale on that right now. For art supplies, I go to Riley Street in Santa Rosa, or make purchases online, if it’s not immediately necessary. I don’t mind paying a bit more if I have technical questions, Riley Street has the answers, and they are very friendly (recent months). For yarn there are lots of other great choices nearby and knowledgeable helpers. Beverly’s is really a much more friendly craft supply store, with very friendly helpers and it is always neat and organized.

Very well organized, everything I needed I found within 5 minutes, decent prices, friendly staff. Keep an eye out for weekly coupons in the newspaper. If you don’t have one, sometimes just ask and they’ll give you the discount anyway (or have an extra one lying around).

I used to hate Michaels with an unbridled passion. Growing up, every Michaels we went to was a hellish nightmare of fake flowers, glitter and crappy birdhouses.
Don’t get me wrong, this place has fake flowers, glitter, and crappy birdhouses. But there’s so much more. It’s well organized and clean, the workers are helpful but unobtrusive (not being everpresent as gnats or totally unavailable).
I appreciate their selection in a lot of areas, they frequently have sales, and they have a military discount. We spent about an hour there tonight and the experience was pretty much stress-​free, which I value highly (especially at a Michaels!)

I rarely come here but when I do, it’s a pretty good experience. During my most recent visit, I came here looking for foam board and I got quick assistance from an employee here finding it. The foam boards were a bit too bit for what I needed (light box for photography) unfortunately. Instead of saying «better luck next time» or recommending somewhere else to go, the person assisting me offered to cut it for me back at the frame shop. Whoa! This is unheard of!
The store as a whole is pretty organized and help is easy to find. Minus one star for slow check-​out line though (only one cashier).

This store is a let down. Perhaps there aren’t a lot of crafty people in Petaluma. The staff doesn’t seem to know what they carry nor are they pleasant in any way shape or form.
Ok selection of yarn (I typically find dye lots that have sold out of other places here — so good if you need an extra skin to complete a project)
not my favorite place to shop tho —