Service King Collision Repair of 75th Ave

I bought a lexus is350 with the only issue being a front lip spoiler that needed repainting. I brought it to 3 places, the first place was highly touted online and on Unilocal but they wanted 750 to do the job. I then went to maaco who wanted 250. I was the on the verge of dropping my car off there but was scared off because of the general opinions of maaco online (maaco is franchise owned so I know experiences can vary from location to location). I just so happen to work near service king so dropped by to get a quote. They charged only slightly above maaco and said it would take them two days.
I agreed and they gave me two day estimate. …they updated me while they had my car and in two days it was ready. On inspection, it looks brand new, they gave me instructions on when I could wash the car and back it up with a lifetime warranty. I have no regrets taking it there and will be back if I have to get anything else painted… rock chips in AZ… :(

I have never felt more comfortable at an automobile shop. I trust what they tell me and they do not try to find odd things to fix just to tack extra money onto my bill. I love this place!

Chev Suburban driver door & fender repair completed promptly & professionally. Same vehicle repaired couple years previously following extensive damage to front end by hit & run driver, with the same exceptional level of service. Awesome finish & paint quality both repairs. Thought they went above & beyond normal servicing requirements to insure that everything was shipshape, & customer kept apprised of progress during repair days.

A couple months ago, someone «bumped» into me while I was at a stop light. Luckily, I wasn’t hurt, but my car was. I chose to take my car to Sterling because it was on the list of places recommended by my insurance company. I’m so glad I did!
They took care of me from the moment I met I made an appointment to the day I got my car back. They worked directly with my insurance company. They took care of the rental car for me. They kept me updated on the repairs. It was a smooth process.
They’re getting 4 stars instead of 5 because when I got my car back, the trunk shut tightly… I had to use some effort to get it to latch. Plus, they didn’t tuck the trunk lining into the rubber edging, leaving it looking undone. However, I was able to return the next day (more time off work) and they quickly adjusted the latch and I was on my merry way.
I would recommend Sterling to my friends and would use them again if need be.

If i could leave negative stars I would. Start with I was side swiped and I informed them that truck not driving right and alignment and front end mechanical needs to be looked at they were hesitant at first. Long story short they missed Major mechanical items (front transfer case internal damage) wind noise never fixed. They were condescending when I was speaking to them about my repairs and what I felt was going on they told me «well your not a mechanic» 6 months later and another six thousand dollars later the insurance company totaled out the vehicle because first shop missed so many items.

They never looked into the matter and never contacted me… HORRIBLE COMPANY! GO ELSEWHERE!

Two months later and I’m still waiting for the car stereo case that came with the radio they installed, plus I spoke with Scott on 3−16−13 and he said he would look into it. Spoke to Kenneth yesterday and he had the negative attitude to tell me that a detachable stereo does not come with a case! That’s like saying a the right shoe does not come without the left shoe. A company says alot about the people they employ, and while Scott is VERY good and knowledgeable, there are some individuals who need more training and customer service at this location.
Its okay Sterling, I just sent Allstate a message, they will contact you and to fix he over spray. The last comment and FACT is if you would have done the job right the first time, you would not have a bad business review.
I will update my experience whenever my truck gets fixed. Next month, next year… you tell me. Meanwhile I“ll send corporate a message to follow up.

First class repair center that is customer oriented with fast service. I recently used This Sterling repair center to fix my Lexus and the repair estimate was reasonable. They completed the repair to my satisfaction and my vehicle was available ahead of the planned date. Special thanks to Scott who was professional and courteous!

A few months ago I was side-​swiped sitting at a red light and my driver side mirror was snapped-​off by a very impatient driver. I went in to Sterling on a Tuesday morning a few weeks ago with a replacement mirror I bought on-​line and was out in little over an hour, and not as light in the wallet as I expected. Professional and timely service for such a busy shop. Rates are right in line with other shops in the area. If I ever need any further body work, I will definitely go back.

I had a terrible experience with Sterling Auto Body in Peoria. After I was involved in a front end collision I had my vehicle towed to Sterling at the recommendation of my insurance company. I was told that because they were a direct repair network shop the tow would be free. They ended up billing my insurance company $ 80 for the tow. After about three weeks I got a call that my car was done. As I drove it home I realized how dangerous the car was to drive. The brakes were not adjusted properly after the car was put back together. If someone test drove the car before they called me they would have realized how dangerous the car was to drive. I immediately took the car back. The second time I picked my car up I noticed that the bumper was not lined up correctly and it had a rattle when I drove. The bumper was fixed but I was told the rattle was normal because my car was «older» (2007 with less than 25K miles). After I picked up my vehicle the third time I took it to Firestone and explained that I had a rattle under the hood. They immediately noticed that a couple of aluminum plates on the fire wall were overlapping and fixed it for free, on the spot. I had also pointed out to Sterling that the engine had a shake it did not have before the accident. Again, I was told this was normal and it would probably smooth out over time. I took the car to my mechanic who discovered a hairline crack in a motor mount. After several weeks of going back and forth with Sterling, my insurance company, and my mechanic the car is now fixed and running great.
Dealing with Sterling was extremely frustrating and I would not recommend them to anyone I care about. They dismissed my concerns as being too critical. I had to take my vehicle to two other shops in order to get my vehicle running the way it should have the first time I picked it up from Sterling.

About a month ago my Car got wrecked in an accident that wasn’t my fault. even though the other drivers insurance takes care of repairs and a rental car. It’s still very upsetting to be without your car for an extended period of time. A friend recommended that I take my car to Sterling for the repairs.
Sterling was completely professional, gave me nearly daily updates via text, and called me multiple times each week to update me on the status of my repairs. When all was said and done, the repairs were completed nearly a week early.
When I went to pick up my car, everyone was extremely friendly and helpful, explained what was repaired, handed me some paperwork and my keys and I was on my way and back to normal.
utter professionalism and quality service.