Office Depot

Do NOT get paper cut at this location! I went in to get my wedding invitations and RSVP cards cut at this location. It was a disaster. The RSVP cards came out all different sizes. On some of the stack, they cut so much of one side off that the writing on the cards now look off center. Then with the invitations, the cuts came out looking terrible… they indented the cards, the cuts looked jagged and the sides weren’t straight! At the bottom, they left the printed «cut» line on the invitation because they said they didn’t want to get too close to the lettering, which was fine… It was a bit close and I understand that. They were kind enough to let my use their professional paper cutter for these because she said it would be extremely expensive for her to do individually. I finished cutting all the invitations myself to clean up that edge and had to clean up other edges because they were so lop-​sided that they wouldn’t pass as straight. When we went to pay, she gave me a 25% discount for the side of the invitation they couldn’t do, but the total still came to $ 108! Office Max was going to charge me only $ 9 to do them all! I mentioned this and she realized she was supposed to charge by stack and not by page. If I hadn’t gotten a price elsewhere and known what it should cost, I would have ended up paying $ 108 for a cutting job that I had to re-​do! Overall I am not happy with the service I recieved and do NOT recommend their paper cutting service.

I ordered an office chair n picked it up from this store. When I went to the customer service counter, the gentleman there pointed me to the cashier. He was pretty rude n acted like I had no business to be at the CS counter. However, there was a big sign hanging at the CS counter that said «Order And Pick Up». I complained to the lady at the cashier n was told that the sign shouldn’t be there. So you expect your customer to know about it?! This kind of bad experience will drive the customer away from these type of big box retailers. I can see that OfficeDepot/​OfficeMax will be the next CircuitCity! Dead to big box retailers n long live Amazon!