McDonald’s

Horrible. Management should be ashamed of themselves for the circus they are running. 19 mins in the drive thru for a drink. Order is never correct. Kids working there are clueless and are more focused on socializing with each other. I will be driving to another McDonald’s. This place is seriously a Joke.

Absolutely HORRIBLE service! Waited in the drive thru for 10 mins. Then told to pull up in front of the store to wait to for my food. Which by the way all parking spaces are full. I wait for close to 15 mins before I park in a spot that opens up and walk in to ask about my order. (The person in line ahead of me had to do the same) It had got forgotten about. Sad thing is this isn’t the first time I’ve had such horrible service and I don’t go there too often. Only when I’m getting my kids a happy meal as a special treat. Definitely the last time they will have my business.

I know most people hate McDonalds for the obvious reason… But I am one of the few that still enjoy getting my soft serve yogurt. Every time I go I get my dogs one too so makes it that exacta special at a low cost :) but I will say the drive they at this location is pretty slow and not the greatest … But we’re talking fast food here not 5 star restaurant.
As for breakfast I’ve always loved their egg mcmuffin or sausage biscuits with hash brown and a hi c!
And I still love their burgers and fries! Any of them. I know it’s not healthy but I don’t do it always:)

What I don’t understand, is how there haven’t been any changes in quality of service after YEARS of bad reviews of this location. This McDonald’s location is the only one I avoid. Service is ALWAYS slow, and there’s a 98% chance that your order will be wrong. I have 3 little ones, and they love going to McD’s as a treat every now and then. I will drive them to a different McD’s that’s out of my way, just to avoid the annoyance and frustration I feel going to this location. I feel like the staff even thinks it’s a joke to keep customers waiting. There’s never a sense of urgency, or even an apology when you’ve been waiting in line 10 minutes for a Diet Coke. You would think after all these horrible reviews, they would try and find a new manager and staff. Disappointing.

This McDonalds has probably one of the slowest drive throughs ever. The other day I was waiting in line and I didn’t move at all for at least 7 minutes. It shouldn’t take 10 or more minutes at a fast food place to get food. This has happened to me more than once. I do not at all recommend coming here if your trying to go somewhere fast.

This is the worst location I have ever been to. The 1 star reviews are spot on. I refused to go there again after watching and employee (Men room) coming out of the bathroom stall and walk right out of the bathroom and go right back to work without washing his hands. I won’t even get into the waits and screwed up orders I have received here. The wife gave them another chance. That will not happen again. Slow rude service with smart remarks and then nothing but excuses from the manager. Shouldn’t take over 5 minutes for 2 ice creams when the store is almost empty inside.

Place was filthy, service was really slow, trainee on cash register with no assistance from management.
Bad, bad, bad, someone from corporate should visit this place.
I feel sorry for the trainee and franchisee this place is a disaster, order got goofed up, was supposed to be dine in and got a to go bag. Unbelievable!

Food always cold and I’m sure sits around until you order. Sucks!

Avoid. Went through the drive-​thru, was not given any receipts whatsoever & of course order had 3 wrongs items even after they were confirmed following the order. They want me to drive back to the store for a «free replacement meal», yipee! Only reason this franchise is still in business is their location.

I should have checked Unilocal before coming here. I have the app you would think I would use it more regularly. Slow poor service. The drive-​through was backed up so bad employees were running orders out the front door. We dined in. Only ordered two happy meals. It took 15 minutes to get them. Food was all over the floor behind the counter. Employees generally had a lack of urgency and just acted like it was a normal evening.

So tired of this place! ALWAYS get our orders wrong, food is cold, old and sloppy… and the staff and MANAGER (tonight) was so rude! My daughter went up to get our order fixed (the manager was not happy with her for bringing it back), then came home and found a FEATHER in her french fries!!! NEVER GOING BACK AGAIN!!! DISGUSTING!!! No more tries!!!

Absolutely the worst service I’ve ever received. My 3 kids and I stopped here today. Line was pretty long but not horrible.
We ordered 2 sausage mcmuffins, 2 breakfast burritos, 2 plain mcdoubles and an iced coffee.
Paid and pulled to 2^nd window. The guy said «we just dropped the hash browns in the fryer can you pull around front?» I informed him that we did not order hash browns and he said ok and closed the window. A few minutes later he comes back and says: «we are still waiting on your food can you pull around front?» No big deal right?
Wrong! 15 minutes later a lady comes out with 2 bags of food. She asks: «you had the hash browns???» Nope. 5 minutes later a different lady comes out dressed like she may have been a manager. She actually had our food. But… no iced coffee. I informed her that we had been here for a half hour by this point. My receipt said 10:28 AM and it was now 10:55. She went back in and got the iced coffee. Took a few minutes but our order was complete! No apology. Not even a hint of a smile.
Needless to say they took the «fast» out of fast food. Over 30 minutes for 5 food items and 1 iced coffee. If they had the option for 0 stars this McDonald’s deserved it. I’ll be finding a different McDonald’s or somewhere else when we need «fast food.»

Terrible customer service. Ordered the sausage muffin with egg for $ 3.33 deal. Sub egg whites and had to pay full price, mind you I order it this way all the time. I questioned the price and was told that’s the way it is and the guy walked away. Now I had to wait about ten minutes to get 2 sandwiches. I think I had the shortest wait, unbelievable.

If I could leave zero stars I would. When I first walked inside and saw the interior I thought this was going to be a good McDonald’s but the food definitely said otherwise. When we got our food it was as cold as can be, got an attitude when we asked for some fresh food. They were more interested in socializing with each other then with customer service never coming here again

Typical McDonald’s food but manager was yelling at employees in front of customers. It was making everyone uncomfortable.

This one has never been the place to go if you want to experience good customer service, but its the closest to us and unfortunately the kids like it.
But our trip yesterday but a end to it. We took the kids and after a painful ordering time with a very rude cashier we go to find a nice big hair in our cheeseburger (and defiantly wasn’t one of ours) we took the uneaten cheeseburger to the manager which she didn’t even apologize for it, in fact she didn’t say anything until my husband ask if we can get the money back for the cheeseburger and she then said yes.

I’m about a twice a year McDonalds guy. I’ll occasionally stop for coffee or an ice cream cone at the drive through but I rarely go inside. The first Mickey D’s urge of the year hit us this weekend and we decided to have lunch.
I’ve been in this McDonalds a couple of times. Honestly, it’s one of the nicer ones around, probably anywhere. Very nice tables, nice stone flooring, great color scheme, you get the message. My one complaint every time I’m here is that the drink/​condiment area is an absolute disaster! Complete disgusting mess! They do a pretty good job of keeping the tables bussed and clean but always forget about the condiment area. The ketchup dispenser is either out of ketchup or such a mess that you don’t want to use it and the little cups for the ketchup are either out or you have to dig them out of the holder with a tweezer. One last request, any chance you could offer sweet and low for the ice tea? (It’s the pink packet)
I had the new grilled chicken bacon clubhouse sandwich. Honestly, it was terrific! For once it actually looked exactly like the picture and was put together with some pride of ownership. It was delicious! The fries were hot and fantastic which is good because they have a half life of about 19 seconds so I scarfed them as fast as I could.
The counter staff was nice and we got our food relatively quickly, overall, a nice place to have a quick fast food lunch.

Service sooooooo poor!!! Stopped this morning, 6÷25÷13. Manager looked at me, and even didn’t come to window!!! What time they open? 5 am? Well I was there 5:10!!!

Mango Pineapple Smoothies — like crack… without the nasty side effects!
They forgot my straw — and 5 min wait to make a smoothie… when I was the only one in drive-​through? Booooo

It’s one of the few places in the area that is open late. Staff is the best I have ever seen at any McDonald’s in my
Life…and I’ve traveled the country!
One morning I ordered only a large water, expecting to pay 50 cents or something, and they gave it to me for free, large and filled with ice. In Arizona, you learn to appreciate that…