This place can literally CLOSE and it would not be missed. We live five minutes from here, we hadn’t been here in almost 2 years because their service SUCKS. No matter when we used to go there, they would NEVER get the order correct and we would end up with the wrong sides or whichever. Tonight, we sat in the drive thru line for at least 15 minutes, and I’m being very nice when I say 15 minutes because I’m sure it was more like 20 – 25. When we got to the window, they didn’t even know what the hell we ordered! The guy at the window blamed it on the fact that they have«a new guy». That SHOULDNOT make any difference. When they have continually had bad service for almost five years now(that’s how long we’ve lived near this location) they really just need to close the restaurant and call it quits! I don’t know if they just get overwhelmed by the amount of people at dinner time, or if it’s the lack of working employees at dinner time, either way, AVOIDTHISPLACELIKETHEPLAGUE! My only suggestion would be a complete OVERHAUL of their staff. But even then, I don’t know that that would make this location any better.
Sierra A.
Tu valoración: 1 Peoria, AZ
They have horrible service! I waited 30 minutes in the drive thru for my order, and the time before that they had nothing ! I would give it zero stars
Jade W.
Tu valoración: 3 Avondale, AZ
Got the $ 5 Fill Up w/Popcorn Nuggets, mashed potatoes, a biscuit, and a cookie. There was no iced tea at the drink station so we had to wait at the counter for awhile before someone acknowledged us to get some tea from the dispenser at the drive-thru. Then they had to search around for some of the sauces we asked for(i.e. BBQ, butter, and honey). Food was decent, about what you expect from KFC, although my b/f got one of the tiniest drumsticks I think I have ever seen. He should have taken it back, but they were getting ready to close so they probably weren’t making any more. They had already locked up by the time we left. The guy working actually thanked us for wiping down the table since most people just leave a mess behind…
Angel V.
Tu valoración: 1 Phoenix, AZ
These employees are the worst. The service was horrible and their accuracy matched. I worked at a Kfc for years so I knew what game they were playing. Heads up if they don’t give you the original receipt it’s because they are doing something that will upset you and they don’t want to receive bad reviews on . That would mean the manager doesn’t get their bonus. Poor them. Additionally don’t bother with calling the store. They won’t answer.
Michael T.
Tu valoración: 1 Peoria, AZ
At the drive thru I was told to hold on one minute… after 10 minutes(and a whole bunch of mad people behind me) I asked if they were ready yet…“well actually, we are out of chicken… it’ll be another 10 minutes or so”…wow, kfc is out of chicken… I’m going to see if Taco Bell is out of tacos… I live close and this is on my way from work… but I won’t be coming back.
Ty V.
Tu valoración: 3 Phoenix, AZ
First time I went it seemed like the whole staff was on drugs and I actually didn’t get my food, but the second time couldn’t have gone smoother got my chicken fast. Would return
Jonathan F.
Tu valoración: 2 Peoria, AZ
I am only giving two stars because I do not understand why I could only get extra crispy in dark meat…
Duane A.
Tu valoración: 1 Scottsdale, AZ
Terrible customer service-even witnessed rudeness to a woman in a wheel chair. We ordered one thing-bucket of GRILLED chicken. They gave us fried. Little wonder why Chick Fil A dominates. AVOID
Duncan P.
Tu valoración: 1 Peoria, AZ
The rudest customer service I have ever experienced!!! Don’t know how they stay in business.
G M.
Tu valoración: 1 Phoenix, AZ
This place is a complete joke! It’s ran by a bunch of kids that don’t even know how to read the cash register, let alone make fried chicken! Don’t bother asking for extra crispy, they look at you like you just ask them for pizza. If you do manage to want what they have(because it seems like they are never making something ahead of time) get real comfortable it could be a half hour before you get your fast food. I literally have no idea how they have managed to stay in business.
Tyler D.
Tu valoración: 1 Richmond, VA
How the shit do you run out of extra crispy, original recipe, and pot pies at the same time?
Simon Y.
Tu valoración: 1 Peoria, AZ
i was having a rough and stressful day. and very hungry. i was craving chicken and only place near me. KFC. what more is there to write about? it says it all KFC! should i talk about rude employees? should i talk about how dirty it was? or maybe i should talk about how nasty the food it was? ummmmm… well. i was hungry. and i was not planning to drive. so i ordered grilled chicken. okay.“sigh”. here is the problem. i didn’t care much about rude customer service. place being dirty. or order took little longer than usual. but all i wanted was juicy tender grilled chicken with my hot sauce and wash it down with ice cold soda. am i asking too much here? can a man take the time and enjoy his life a little? nah. i was asking too much… chicken was soo dry. it can pass for beef jerky. come on now? at this point. i realized and understood. why some people gone insane and start shooting… i really wanted to throw my chicken at the staff who prep it. now i know why they call it KFC. killed for chicken!