Bay State Re-Bath

The company and its contractors were professional, courteous, quick to respond to questions and efficient. The company and its contractors were professional, courteous, quick to respond to questions and efficient. I can’t say enough about the people. However when we were sold the product, we did not see the actual product, but were shown pictures by which to make product selections. I guess it was our fault, we didn’t ask for more.
The quality of the product is POOR. We thought we were getting actual tile for the wainscotting and flooring. Instead on the walls we got thin acrylic that looks no better than what you could buy at a do it yourself store. On the floor I don’t know what we got. It looks like cardboard. We wanted a thin decorative accent for the floor but what we got was something that looks like sticky tape or design electrical tape.
The only items we were really pleased with was the tub and the sink.
Probably our fault that we didn’t demand to see the actual product samples before we purchased the product. The quality of the product, and now our bathroom, looks cheap, and after spending a significant sum, we will need to spend more to achieve a decent looking bathroom.
The lighting mount was done before the actual bathroom sink was put in, and as a result, the lighting and mirror are not perfectly aligned with the sink.
Just want to say again, the people were very nice, courteous and hard working. Even the owner! Just wish the quality of the product met reasonable expectations.
Buyer Beware.