i bought a whirlpool fridge in june and in august the icemaker stopped working, had to call and have sears come out in september. Icemaker made a few ice cubes then stopped working, then called sears again and they sent out another guy to fix it, then the same thing happend. i called sears again and now they are telling me that i need to have a repair guy come out four times before they replace this brand new now i sitand wait till oct 28th for the guy to try and fix the icemaker not buy a whirlpool side by side fridge from sears, if you do be prepared to have the guy come over four times to fix it.
Am a.
Tu valoración: 5 Honolulu, HI
Store has great service and prices are very good. Merchandise can be new, slightly damaged or refurbished but you cant go wrong because all merchandise looks new and has warranty. As stated on another review the delivery was done by Island Movers… they worked hard on getting my fridge and stove into my home. They had to remove the door of the fridge and haul it over 80 feet over hard terrain to get to my house. All in all a great transaction.
Angela R.
Tu valoración: 5 Honolulu, HI
This place is awesome! Things are new, gently used, or refurbished– if your ok with this shop here. I recommend bargain shoppers to stop by periodically. I also recommend if you are not in a rush for an certain item to keep checking here by calling or stopping in. They have huge discounts on mattresses, washer/dryers, TVs, dishwashers, exercise machines, and so much more. Seriously, $ 3000 mattresses are like $ 800! There are random seasonal things sometimes too. One time I got an awesome fake Christmas tree for $ 10.00(retailed way over $ 100). It was a very good tree! It was a great deal! Workers are willing to help you and give you extra service. They work with one customer at a time and are knowledgeable of their products. They’re also thorough and patient with your questions. All the workers are awesome but Duane, one of the managers there is the best! He knows the store inside out and can help you with EVERYTHING. He gave my husband and I the best service ever when we purchased a Sony TV. We are currently looking for a dishwasher and he told us he will call us if one matching our other appliances comes into the warehouse. Unilocal31 Day Challenge #20/31 Better than the regular Sears
Hillary J.
Tu valoración: 4 Honolulu, HI
bought a discounted fridge, not a bad deal at all. the only complaint is they use a moving company like island movers and it got disorganized. sears stopped doing their own delivery due to rising medical insurance coverage costs for their drivers, so now they outsource to island movers and its a hit and miss with delivery service. but the merchandise is still great.
Allyson o.
Tu valoración: 5 Honolulu, HI
They have some good deals on markdown appliances. Many times, it’s just a cosmetic thing, like a scratch, etc. that is pretty un-noticeable, and they knock off a few hundred dollars for it. I was tempted to buy a washer here today(Bosch) but they didn’t have the matching dryer, and I might buy one off my friend. but I was still tempted to get it because it was such a good price! They are always getting new stock, and the salesmen were pretty nice.
Gene K.
Tu valoración: 5 Irvine, CA
Came here to pick up my new, little refrigerator. It wasn’t that hard to find and just pulled in back. It felt a little weird to back into a space that is clearly for an 18-wheeler. The worker there immediately came up to the car and told me to back up into the 1st space where there’s a moving loading dock. She then told me to go into the 1st door, show the lady there my receipt and come back out to the car. I went in, showed the receipt and my ID and came back out. No more than 2 minutes later, the forklift is putting the box onto the loading platform and the guy is helping me put it in the back of my hatchback. We were there and gone in about 12 minutes. Amazing. It was far more painful getting the damn thing into the house.