Safeway

Right off the freeway so it’s convenient whenever I take road trips and need to pick up some groceries while passing through Payson. Decent wine selection and like that they have a Starbucks inside. This store tends to be busy… at least the times I’ve stopped by. Friendly staff and clean store!

This Safeway has the most amazing Bakery! Even when we shop at 1 of the other 2 stores in town we cross the highway to buy 7 grain bread, Falones, (or is it Filones?) and Almond Poppyseed muffins! The gourmet cheese & wine section rival any specialty store in the valley. Their fresh flowers are reasonably priced & even though they promise a week of freshness we find that they last AT LEAST 2 as long as I trim them & change the water every few days. The service is exceptional as well. We have lived in Payson for 9 years so this review is not based on a couple of visits! Whether you are passing through or live in Payson, they are definitely worth checking out!

Womens bathroom nasty, just gets worse and worse. No manager in office to request clean up.

Used to really appreciate this store… not so much any more. Since Safeway was bought out by the group that also owns Albertson’s the entire dynamic of this store has changed. The prices are outrageously high! If an item is not on sale it is at least 2x higher than Walmart. I’ve also noticed the selection of items is greatly diminished I.e. very, very small selection of canned vegetables. They no longer carry items they used to have and that I’d been buying for years. I still buy all my produce here since they seem to have the best in town. The same goes for the majority of my meat purchases. For the past 5 years the toilet tank in the handicapped stall has been without a tank top. Please put in a new 16 ½″ high toilet in this stall… I’m sure you can afford it since your prices are so high!

Bathrooms were dirty and not kept up. One of the stalls had a toilet tank lid that didn’t fit looked like it was falling off. It smelled like urine. They did have soap and towels which was good. Hard place to take my little girl to use the potty though.

Dealing with a pharmacy is sometimes difficult, with this one it is like getting a root canal.
Urgent care in Payson sent a prescription to the Payson Safeway pharmacy on 260, one hour later I show up to pick it up. I wait in line tell the assistant my name and that it had been sent in by the urgent care, she looks here and there then consults with the person that processes these orders. The assistant then tells me nothing has been received. I call urgent care they assure me it was sent and will send it again. I wait a short time get back in line, once again nothing received and that their computers had crashed earlier. When I ask if I go get a written prescription could they expedite filling the scrip, I was told no it would be at least two hours. Super customer service Safeway. NOT! Now I know why I shop at Fry’s.

This review is not for the Safeway, but for the Starbucks inside the Safeway. We stopped there twice, once on the way to, and once on the return trip from New Mexico. The first stop was nothing special, though the place was overly busy. The return visit was a disaster.
During this stop I dealt with a «barista» Shioban who was quite possibly the rudest person behind a counter. I ordered two drinks, one tall, and one venti passion fruit tea… both sweetened. I was greeted with a heavy sigh and an eye roll. After receiving both drinks and tasting them I realized neither were sweetened like I requested. Instead of dealing with the Queen of Distain, I informed the other barista that neither of the teas had been sweetened, and was quickly informed that the sugar was on the counter around the corner. I had to request that she sweeten them with simple syrup from behind the counter.
This is where Shioban pushed the limits of my patience. As I was finally about to have the teas I ordered sweetened, she yelled across the counter «I put 3 pumps in that one and 5 in the other»…and instead of honoring my request to sweeten the damn tea I ordered the second «barista» handed me back my tea unaltered.
At this point I had to ask for honey… and then ask for more than one packet to sweeten my own tea… I left SMH, and dismayed that two simple teas could be this difficult. This was the worst experience I have ever had at a Starbucks.

Good pharmacy, good floral department, produce department is routinely out of stock, EXCELLENT meat department, good bakery (stale bagels, over fried donuts, but great cakes!)… Has a Starbucks in store (hope you’re used to waiting)…It’s one of the more busy Starbucks that I’ve seen…

This review is really just for the Starbucks inside Safeway. I have only visited the other parts to the store once and it’s the typical overpriced grocery store. Not worth it for essentials. So really, we only stop here while traveling through Payson since it’s one of the only options for coffee that doesn’t taste like flavored water.
For a caffeine fix, it does the job. But seeing as it’s the only Starbucks you’d think they’d have more than one or two people on shift at a time. It always takes forever, whether there is a long line or not. It’s a bummer that they close at 8 PM, got there at 8:05 on a Friday, guess we were just out of luck. Extended hours could be a huge money maker for them, especially during the camping season. At least we got it on the way back through Payson. But then the pricing was off. My husband and I got the same thing, his iced and mine hot, and they were different prices. Never experienced that before, not even at a Safeway Starbucks. It was just kind of strange.

We stopped here to use the restroom on our way to Young — disgusting. That’s it.

What can I say I work here. The RX staff ROCKS!!! And the rest of the staff is great too!

This Safeway has nice, clean bathrooms and an in-​store Starbucks that I visit regularly on drives through Payson to the even-​more-​remote-​from-​Phoenix towns beyond.