Country Critters

Great Place! Staff is friendly and always have the food I am looking for. The food is cheaper than any other place around. I will not shop anywhere else.

My husband and I love going to country critters the staff is very nice and helpful. My husband and I feel in love with a golden doodle she was so sweet and happy. We were ready to go home with our little Lady. Now Lady is running around through the house looking for toys and cuddling. My son also looked at the variety of snakes but I said one pet at a time even though I said that he will get a ball Python for the holidays.

I waited over 30 minutes and asked 3 times for someone to help me get fish and no one ever helped. They had one person doing fish and he was with someone who was interested in buying a tank. He had no interest in helping anyone else. I even said something to the girl at the counter as I was leaving and she had no care in the world.

We’re long time customers here for various pet supplies. We recently started a larger, new aquarium after maintaining a small 10 gallon one for many years. Ran into one employee in the fish section that came off as really smug and elitist at our first visit for stocking the aquarium. He wasn’t helpful at all but we brushed it off and forgot it happened after the fact.
Then a few days later, we had a problem with one fish (behavioral, not health) and simply wanted to exchange it with a similar one. We weren’t asking for money or complaining about anything, we just wanted to get a different fish that would fit in better in the new aquarium. (Note: we’ve done this once before at a different pet store that was very friendly with no incident). Well lol were we in for a surprise.
We ran into the same employee as last time. Rather than exchange the fish, or even simply take the fish back, instead the guy had a really condescending attitude, and proceeded to lecture us on how we need to better research fish and that they won’t take it back since it’d be too much work reintroducing to their tank. The guy was nasty and had a tone, saying «Sorry. You don’t get tryouts here.»
If you don’t want to do an exchange like literally every other pet store on the planet, fine. But don’t be an elitist douchebag about it.
Also as someone else said, it’s true, Country Critters was recently prosecuted for illegal aquarium trading/​dealing. And yes, their prices ARE incredibly high.

Extensive pet store has a wide variety of supplies for all sorts of pets. Fish, birds, dogs, cats, lizards, frogs, rats, you name it. They’ll have what you need. Their aquarium section is terrific with a fantastic selection of marine life. They have many birds, reptiles, rats, rabbits sometimes puppies and kittens for adoption as well. They mostly sell higher end pet foods so you will pay more here. The aquarium selection is very expensive compared to other places I been to. I find the staff to be bit snippy sometimes. For basic pet needs this isn’t a good place but for specific needs, this pet store is ideal. Pricey but you’ll find what you need.

I have been in lots of pet shops and this one really seems like a family who loves the animals. Not trying to shove pets out the door. I have seen them multiple times not sell animals so they can make sure the pet’s are healthy before letting them leave and I have never been harassed/​upsold/​etc.

Country Critters pled Guilty
To illegal harvesting and sale of marine life.

I think this is a wonderful store, there prices are good, and I just love looking at all the fish and big tanks, I highly recommend this store to anybody who wants a cool pet or just to look

A few years back i was very much into fish and aquariums as a hobby. I used to frequent this place often and i was always satisfied with the help and assortment of product.
Fast forward to this week and i have to say… what happened to this place?..
First of all they have an above ground pond at the front as soon as you walk into the store and usually its filled with koi that you can feed. This time it had a lonesome goose sitting in the water surrounded by koi. Suddenly i noticed a half sunken turtle on top of the water and i said to myself .“turtles don’t float”. The turtle was dead as disco and was being systematically eaten by the koi fish. My daughter and i just gave each other the look and moved on.
They have bird cages here with what look to be toucan like birds (im no bird expert) …one word describes the area they live in and the floor around them.Filthy.
Next we have a nasty area in the back that has about 6 kittens all in one room that stinks to high heaven jumping at the 50 flies that are in their enclosure… this is their playtime i guess. Matter of fact the flies were everywhere.
We only came here for crickets (which btw half died in a day but hey crickets are tough) but trust me they need to re-​evaluate what it is they have here. Management if you ever read this dont take it as an insult… learn from it.
See you in six months and if you improve ill edit this.

too many other choices, all others have better prices.
Also the owner was in news alleged of illegal fish collecting.
see
On June 6^th 2014 he pled guilty, convicted and Sentenced for Illegal Wildlife Trafficking
see

was awed by the big tanks and fancy fish until I witnessed one of the staff take a sick but alive betta off the shelf… decide it can no longer be sold, then proceed to open the the emergency exit and toss everything out, betta and all.
A little shocked, I went to the back with my friend to see if we can find the fish and possibly rescue it. What we discovered was a fish grave yard of sorts. long dead and shriveled up bettas, a starfish, a dead octopus, the list goes on. The search for the betta was cut short when I crouched down to inspect the leaf litter on the side and found the eyeless sockets of yet another dried fish staring back.

Horrible. I waited about 15 minutes to be helped and then finally got some only after asking and then waiting another 10 minutes. I spoke with one of the people in the fish department and specifically asked for non-​aggressive fish to go into my community tank. I did get a nice pair of guppies and a female swordtail, and then an albino rainbow shark. I thought sharks were aggressive, but I relied on this person’s advice who said they would be fine. Wrong. Now they won’t take the fish back and I’m stuck with it. After seeing the relatively poor looking/​unhealthy fish in the chain pet stores I had resolved going forward to only buy fish online. This past weekend I figured I’d give a local store a chance, but I was wrong. Never going back.

Been here a few times and yet to buy anything. I own two fish tank 55g and 20g and i like the fish but its so expensive. I love the petco in patchogue a lot more than this place. Iv seen fish at critters for $ 7-​$ 10 that petco sells for under $ 4. Iv also noticed the staff is a joke. They don’t know the simplest fish questions and don’t greet you in any ways. I know a lot of fish but i still like to double check with the «experts» at fish stores.
Iv also looked at the small animal center. I own 5 rats and all of mine are sweet nice critters but the ones there almost bite my finger off. Also most of the food are in plastic bags not the retail packaging so its not fresh and its overpriced.
Good place to look at the big fish tanks but not a good place to buy ordinary fish since they are all overpriced.

This place was recommended to me by a friend, and I couldn’t be happier. The guys here know what they’re talking about and were happy to take the time to answer my questions, so that I got exactly what I wanted. They gave me a call after I got home to make sure everything was going well, and have been very patient in answering my calls and questions since I’ve gone home.
I live in Westchester, NY but I make the long trip because I know what I’m getting. They have a huge selection, and seemed to care about the fish. I would give this place 6 stars if I could.

Went there for some Hamster stuff and almost bought an Aquarium !!! The place doesn’t look too big from the street but it’s huge. The gigantic area for Fish and Sting rays, etc… was unbelievable. When you walk in the front door, you are greeted by a duck in a pond surrounded by turtles… If your looking for any exotic type birds, animals or reptiles, this is the place to go. They have a «Toucan» for christ’s sake !!! lol This place was great !!!

Fantastic store. Good prices, great people. Very knowledgeable and helpful for those who have or thinking of getting a bird.

The good:
The selection of various animals, and many many different supplies for the animals, better than in any pet store i’ve been to and even better than some online sites.
The pet supplies are very decently priced, which is better than /​equal to online.
The bad:
The fish room is extremely overpriced… For fish that are normally $ 4.88 in other stores they want $ 11.90. which is ridiculous.
Thier employees, a certain one, in the fish room makes me feel like i know nothing about fish and i shouldent be getting the fish i did. When in all honesty i have three fish tanks and i’m very knowledgable about fish. Although i can’t judge all thier employees based on one, becasue thier are many more that are super friendly and helpful.
Would definitly shop here again, however not to buy live animals (mainly fish) because they are overpriced by a lot.

A great place to get schooled in marine life and tank maintenance. A huge tank room with varied tropical fish, sharks, saltwater tanks w/​coral reef. Rubbermaid containers full of koi. Helpful staff.
They also have the the warehouse-​styled shelving for giant bags of cat/​dog food. Max Cat and Nutro. There is a nice tuxedoed gentleman who tends to this department and he is friendly and beautiful, wearing a third-​eye-​styled marking upon his face. He easily weighs in over twenty pounds and has lived here for the past several months, after being adopted from the Brookhaven Animal Shelter.
Country Critters has been working with Brookhaven and features several animals from them up for adoption.
There is also a bird room.