Moonlight Mechanic

Have been calling for a week and the message still stating «MAIL BOX FULL» Don’t think they are in business anymore !!!

Worst garage i have ever been to. The work is shoddy at best and the prices are way to high. The owner Julie is very rude and speaks to you as if you are an idiot instead of a valued customer.

So update to this review. Less than 1 week after picking up my overpriced repair, I have to take it back because the radiator coolant is boiling. I get a call telling me my motor is blown due to warping from overheating. When I started questioning the owner she called me an asshole and actually hung up on me TWICE!!! Once again avoid this place at all costs.
AVOID THIS PLACE AT ALL COSTS!!! If you go here you will be sorry. Go with very very deep pockets if you do and plan on getting screwed royally.
This business deserves no stars whatsoever and should be closed as a criminal enterprise.
I dropped my car off for brakes and a water pump. Quoted $ 1000 for the job. Cool. Then 4 days later get a call telling me the job is almost finished but is now $ 2000. Imagine my surprise when I found my bill containing a $ 70 charge for a $ 20 part. Almost $ 1000 were front brakes and rotors when the competition up the street was $ 389.00 for the exact same job on the same car. Even when I confronted the owner over competition rates and dealer rates they were unapologetic.
So if you’ve got lots and lots of money to throw away then this is your place. If you like getting screwed massively on the first date this is the place.
If you prefer to be treated fairly and not ripped off by a greedy business than take my advice and avoid this place at all costs. You won’t be sorry.

The car repair business at its worst. Price gauging on parts so bad we just ended going to dealership. We happen to be there when O’Reilly dropped off the new fuel pump we scanned the label and it came up at $ 350, these guys were going to charge $ 800 for part. We questioned this and they said «that’s how we price parts ». Dealership got us out the door for less than $ 900 with labor.

I went to Moonlight for a «free» oil change that I won from KPRL radio. After one hour Julie comes out to tell me my car that has 27 000 miles on it may be due for a brake fluid flush, I declined. After TWO hours she came out to explain that my oil filter housing wouldn’t come off, they had to HAMMER it off, broke it, then charged me for the part. Unbelievable. My son-​in-​law is a mechanic and said in twelve years he’s never had to hammer an oil filter housing off. My «free» oil change cost over 40 bucks. She made it sound like a deal, because Toyota charges 100 bucks for the part. Never again.

I have to be honest and share I did not end up taking my car here because I was coming from out of town to bring a car for them to check out as I wanted to buy the car but it ended up getting sold… anyway…
I was very impressed at the professionalism of Julie.

I would like to give this place 5 stars, but my car was mis-​diagnosed and I was left stranded in the LA area! A star for atmosphere and a star for customer service.
Julie was very nice to help me out when I needed it last minute when we were stranded in the area. After getting a tow to the mechanic, she was able to find the problem and get it fixed the next morning, but the car problem wasn’t fixed. I appreciated it that it catered to women though.
I made it as far as Woodland Hills where the car finally stopped within a few miles of a Pep Boys.

We had a problem with our RV, it was late in the afternoon and we were scheduled to leave that day to go camping. I called Moonlight Mechanic after reading the reviews on Unilocal and they got me in right away and fixed the problem so we could go on our camping trip. They were great! I recommend them to anyone who wants fast, efficient, quality service.

BEWARE!
I had my Honda Element towed here after reading positive Unilocal reviews. My Honda Element overheated in Paso Robles, so I immediately had it towed to Moonlight Mechanic. Julie and Shirley seemed like great peopel as everyone else has mentioned.
THEY OVERCHARGE FOR PARTS:
I was charged $ 99 for a $ 30 part (Thermostat housing),
which did not fix the issue, then…
I was quoted $ 210 for a $ 80 part (TYC Radiator fan assembly)
fortunately, the part they ordered did not fit, then…
I was quoted $ 380 for a $ 100 part (Radiator fan motor).
feeling hoodwinked, I ordered the part online and picked up the car that day.
THE SLOW SERVICE:
After they ordered the wrong replacement part, «luckily», today I picked up my car 6 days and $ 400 dollars later and it’s still not completely fixed.
I feel misled. I believe that a «retail» markup of 300% to 400% is very dishonest. I would rather have been charged higher prices for quality labor than to be misled and charged high prices for low quality automotive parts.
They might be an alright place to get a standard Oil Change, but I would ask that they sincerely revisit their business practices.
Avoid for auto repairs!
— Mike

Absolutely amazing service and quality.
I was in a bind. I was heading up to Yosemite for a fun weekend, until the muffler of my generator fell off. So I called on Saturday morning at 7:30am expecting to reach a message machine. All of a sudden the mechanic answered my call, I told her my issue, she had me come in at 8am, she fixed my muffler, and I was on the road by 9:00am.
Completely surprised me and the rest of my weekend was amazing. Prices were definitely fair too!
Thanks again!

I was looking for a weekend mechanic. Now normally that’s impossible. But this place seemed like a god send. But after seeing the reviews I felt skeptical. When I pulled up I saw the open weekends banner and the «24hr mechanic» sign. Given that it was a lil after 1145 I figured they were out to lunch. So I waited an hour and nobody was their.
Now I understand that this is a local shop and they set the hrs but if you claim to be open 24hr then you should hold to that.
Especially if you are flying a US army flag. We soldiers don’t stop working and if you are 24hr… then well what does that say about you?
This place maybe a good shop and I was simply unlucky. But as a review I can’t in good justice give this a good rating.

Perfect! I needed an oil change for my new car. This will be the first oil change ever on the car and I’m trusting it with Moonlight Mechanic. Julie was great and got me in right away :)

Great find in Paso. My RAV4 wouldn’t start in my garage and I was able to use their mobile service. The mechanic had to come to my house a couple times, but he got it started. Also, a few fuses had blown so I took it into the shop and they got it fixed quickly. Julie, the owner, is very friendly and runs a very honest business. We’ll be back for any future car repair needs.

Only open to the public 8 am to 5 pm. Not 24 hours.

My wife and I were passing through town on our way up hwy 1 to Big Sur when our truck suddenly started having fuel system issues. We didn’t want to venture up an isolated stretch of coastline with a potentially severe engine problem, so thankfully Moonlight Mechanic was able to take care of it on a Saturday afternoon when no other shops were open. We were headed up the road again within a couple hours. Very friendly and knowledgable staff. Thank you!

Nice staff, professional and kind
I changed oil and it was for a good price $ 35, was quick and they even emptied my trash from the car without me asking, now that is service!

Took my car in today to have the brakes looked at after reading a review here on Unilocal.I was so pleased with my experience! The owner (s) took the time to explain everything they found, what may need to be done, etc. In particular I was struck by their waiting room. ¹⁄₃ comfy couches, ¹⁄₃ desk for running their business and ¹⁄₃ SPACE FOR KIDS TO WAIT:) with the usual kid things like a tv/​vcr, small toys and video tapes. I’ve never seen this in a mechanics office before but I really appreciated the thought. I was fortunate to visit without bringing my kids along but on the off chance they were with me it sure would have been a relief to have a little distraction for them while I go about the ‘boring’ business of getting the car repaired!

My VW broke down about 20 miles N of Paso and after being towed by an extremely nice man (Bill’s Towing) he showed us Moonlight Mechanic and gave us Julie’s (owner) telephone number. It was late so we stayed in a hotel and brought it over to Moonlight that morning. They were phenomenal and got the specific part we needed, quickly fixed it, and got us back on the road to WA. She was very helpful and descriptive, while also telling us not to hesitate to call with any questions along the way! They were truly amazing! I could not have asked for better service! Thanks Moonlight Mechanic :)

Excellent, excellent and excellent. My van broke down during a wine tasting trip. I was really stressed out because of having to toe it from our friends house. I was so happy to find out that there is a professional mobile mechanic service in town.
Julie and another mechanic came out and replaced the water pump without me having to go anywhere. They were quick and professional. I am so happy with the convenience of being mobile and doing a wonderful job for a good price.
I highly recommend using moonlight mechanics. What was looking like a nightmare turned out to be just a speed bumb. We were back on the road in one day. Hubby and I finished our wine tasting and had a fabulous weekend.

I use my truck for business trips all over the central coast. When I rolled my Ford Explorer way out at Ft. Hunter Ligget pitch dark, it was totaled. Julie came to my rescue, handling the towing, the wrecking yard and when I got a new truck, she did the safety inspection, which made me feel safe. As a single business women, safety is cruitial.
The other day, my truck wouldn’t start, I called Julie and she listened to the engine while I tried starting it, she could tell over the phone I needed a new battery, so she sent her mobile mechanic, double checked it and put in a new battery. I was so thankful she was able to come to me right away as I had several appointments that day. Brigitte F.