Walgreens

The pharmacy manager is an anal retentive f@!# head. I pulled my back out at work, go to the urgent care get a prescription for naproxen and hydrocodone. I called an hour before they close and ask if he will be able to fill the prescription. He says yes as long as I’m there before 6. I get there at 530 give him the prescription and ask again if he will be able to fill the prescription because I am in major pain, he say no problem it will be ready in 20 min. I am in so much pain from pulling my back out that I can barely breathe. I sit down in misery for nearly 30 minutes then all of a sudden he asks me if the doctor mentioned the dosage I was supposed to take. I told him he specified «as needed.» He then goes back and tries to call the doctor who has already left at
5pm. I ask him if there is a problem. He then informs me that he might not be able to fill it because he can’t read the directions for taking the pain medication! He says he will look at it again and se if he can make out the doctors writing. All this for directions on taking a freakin pill for pain! Unfucking believable!!! It’s obviously a minor oversight but will not fill the prescription. He should of told me he couldn’t fill it before making me sit there in fucking pain for half an hour and then tell me he can’t fill it 2 minutes before he closes! Absolutely no consideration. I then called him an anal retentive cocksucker and exited the Walgreens, went to CVS in Arcadia and they filled it with no hassles.

This is a nicer Walgreens. Nice and wide aisles and friendly workers. Never too crowded and they have everything! I like the exterior store design… not your typical SoCal design!

This is why Amazon is taking over retail and brick and mortar retail locations have become the satellite stores to the main retail centers in the cloud — management that is more concerned about the internal process than making customers happy.
I’ve two bad experiences with this store over the few months. A few months ago I made the mistake of trying to copy a couple film slides to a digital format.
Today I made the mistake of trying exchange a defective Blue Rhino propane tank without a reciept. A few month I purchased/​exchanged a propane tank. It didn’t work. Shortly after this my wife went into labor with first born, so everything got put on hold.
We wanted to bbq tonight, I went to turn on the bbq and nothing, then I remembered. So messed with it a little, researched online to see if anything could be done and decided to take it back. I spoke with Francis, the only manager working, who initially told he’d just change it out. I had a few things to pick up so he said to have the checker call him when I’m ready.
He then hunts me down and asks if I have a receipt, which I didn’t of course, cause who would think you’d need to keep a Blue Rhino receipt, any receipt for that matter in this day and age. So Francis proceeded to tell that he couldn’t make the exchange because I didn’t have a proof of purchase.
So I’m sure this is much like the company in Arizona they sent my slides to, Walgreens takes a small mark but essentially Blue Rhino comes out counts the tanks that been returned and the ones missing (sold tanks) and then sends Walgreens a bill. It makes no difference where it was purchased, tell the Blue Rhino guy, this one is defective, we swapped it out so charge us for that one. Basically there is no proof of purchase needed.
I explained this to Francis, and then it became a pissing contest. Francis become short with me cut me off mid sentence and asked «if I was done». Then repeated he needed a receipt or I’d have to pay for the exchange. It got ugly from there.
Ironically I literally live two minutes away by foot and am in that store at least twice a week. With the baby, picking up odds and ends, and I think pharmacies are fun to shop in, they always cool stuff. I’ve seen Francis around many times but never have been greeted by him. What happened to the days when managers got to know their repeat customers? Hello, Mrs Smith, niice to see you today, thanks for stopping by. When I pointed out that I’m in there as much as I am, he said that «a lot of people say that».
By contrast, I purchased something on Amazon a few weeks ago, it wasn’t what I thought it would be, so I returned it. With three, yes three mouse clicks, the correct item was in route and UPS was scheduled to pick up the return from my home the next day. I had the option of UPS picking it up or dropping it off at one of their stores. All I had to do was set the item to be returned in the box it came in on my front door step. That’s service.
I guess Walgreen will join Radio Shack, Sears, The Gap, Office Max, Office Depot and many others predicted to fall this year (or have already gone down this year). Sad. In two years buying stuff will be a totally different thing, mainly because guys Francis don’t understand or haven’t been trained to understand that the only thing comes from challenging a customer like he did me is bad for him, bad for the company. Even if he wins the argument, loses. Hope Francis has a back up plan cause Walgreens is going down soon.

Best walgreens experience ever.
Honestly I don’t normally shop here because of incompetent employees that couldn’t spell cat if I spotted them the c or the t.
BUT this experience was different.
I came across a competent and intelligent employee, Nick Reitner.
He was knowledgeable, friendly, funny, a very obviously clear leader.
I don’t know what position he is in, but it should be in one of authority or management.
This one of THE best customer service experiences I’ve ever had in general. This guy is an obvious bro, I don’t like bros. My opinion has changed. Good on you walgreens for hiring a great employee for ONCE.

Have used this pharmacy several times. However was disappointed with the pharmacy today. Although they had my info on file they made me go home and get my ID so they could «scan» it?!? The poor little pharmacist knew her «protocol» but not much about customer service. However the girl at checkout went above and beyond to help.

I was really excited about their same day canvas prints, so I ordered one for a gift to be ready just before a birthday party. It said that it would be ready around 3. I went in at 4. They hadn’t done it, because they suspected that the photo was done by a professional, and they accused me of violating copyright laws. Ironically, the photo was a snapshot I took of my friend’s daughter sitting on her own front porch. They did not even call me or leave a message informing me that they had decided to put a hold on my order. It was too late for them to fulfill the order in time, so I had to go to the party with no gift.
I don’t think businesses should assume their customers are being dishonest. It left me with a very bad feeling, so I won’t be returning there.

Decent Walgreen. Was the closest one to where we were at. Went in to buy some meds for the GF. The staff that was walking around, was really helpful.
They have a decent snack section, and bottled drinks (water, pop, etc)

Love going to this Walgreens! Ok yes it’s the closest to where I have to be. But also not many Walgreens and the other Walgreens I have been to is well not so friendly staff. Like the one on 6^th and vermont. Hmmmmmm but anyways friendly staff here and very helpful. Well stocked at times unless you got a great coupon happening and bam all stock is gone. The coupon world is crazy.
Parking in private lot or street.

This Walgreens makes it a point to greet you as you walk in. They also are trained to upsell you at the register, but in a gentle way.
I think that’s smart and the selection here is good too. You’ll find the usual things, however there are a few extra’s that you don’t usually find in just random pharmacies, like Magnum ice cream.
Overall, I’ve had a consistent positive customer experience.

Nice location. Wish they had a wider selection of products.

I’ve been to their pharmacy, been to their photo center, and have done some random shopping. Each visit has been noticeably more pleasant than most other drug stores. I don’t know what exactly it is. The employees are helpful and they actually have a touch of cheer to them. I’m not saying that seeing you makes their freakin’ week or anything, but unlike other stores, they really don’t seem to mind being there to help you out. Could not ask for better service from other drug stores.

This is a great walgreens! I love their after [insert holiday] sales!!!

Best.Walgreens.Photo.Center.Ever.
So I had to get my husband’s Valentine’s Day gift done. I created this photo of me and my husband as Adam and God touching fingers. Yes… it’s THAT epic.
Anyways… I was in a hurry and ordered it online and got it all done and stuff. Went to Walgreens to pick it up and the photo was not adjusted correctly. Jason said someone else did it but he will help me fix it. We spent a good hour working on making it perfect on the canvas.
This guy totally saved my Valentine’s Day gift and seriously, awesome dude.
Behold… this is in my husband’s office.

This applies to all Walgreen’s and the discount cards they offer for cheaper prescriptions. Purchasing the annual discount card is the best deal around in lowering prescription costs. I would never get my prescriptions filled anywhere else.

This Walgreens is a gd wonderland.
Candy? CHECK.
Grinch underwear? Yeah, girl. Those are in the back.
I noticed you forgot your deodorant. AISLE 2.
Need a panini press? I got you, boo!
I didn’t have a Walgreens card, and I fretted at the register because I didn’t want to have to fill out those annoying forms. Luckily it was quick and painless and I was out of there in a flash!
Walgreens, y’all. Definitely at the corner of happy and healthy and CHEAP.

All Walgreens are not the same. The pharmacy staff at this location are SO NICE!!! Every one of ‘em, every time. Helpful when our insurance wasn’t working, remembered details about our child, and they call when we have a prescription that needs to be picked up or restocked (they call in person, I’m not talking about the standard robo-​call). Getting my flu shot took about 8 minutes on a Saturday afternoon.
The rest of the store is average, with your basic retail staff and the typical selection of merchandise. This location is consistently much less busy than the store on north Lake, and cleaner to boot.

Very large Walgreens. however, it doesn’t have any more products than any other one.
parking is behind the building. so it’s a pain if you try to park from Colorado Blvd.

Convenient, employees are awesome and quick check out. What more can you ask for?!

I’m good with this Walgreens — this Walgreens is moderately sized, not huge like a Target, where you can ride your shopping cart all the way down the aisle and sing like a crazy person, nor is it tiny like a pharmacy that is so small, it is constantly under stocked. This Walgreens is the size of a house, that carries ample products and meets needs, which is fine by me. I can grab my hand creams, detanglers, and gummy worms at a decent price.
The best thing about this location, however, is that it is conveniently placed next to the Sparkle Car Wash, which is the only place I go to get my baby washed and polished. When I don’t feel like watching my car being worked on, I go to Walgreens to «look around», except I always walk away with two bags of stuff… because I forgot that I needed deodorant, or that I ran out of toothpaste, or that the boyfriend needs more hairspray, etc. In a way, this Walgreens is evil, but its pretty awesome. Haha.

This is your basic, retail drug store. There aren’t any frills, but the staff is very friendly. The store is very clean.
I just picked up a photo order that I was able to submit online. That’s always nice to do, especially since the CVS’s photo processor down the street is broken quite often, as it was today.
It has a great parking lot, and the store is very clean.