S & A Complete Auto

I don’t even know how to begin this review! I called S&A with just a few minutes before closing because I got two flat tires! The man that answered me was such a nice man! He was so different from this other place I had just finished calling! The man at this other shop said oh no we’re closing. I explained to him how I live far and needed to get them fixed that I would pay extra and he said nope too bad for you! The man that answered is Art. I told him the dilemma I was in he said I’ll wait for you to come in. I felt like he genuinely cared for me! I will Forever be greatful! Thank you Art! I will definitely come here for any auto troubles!

OUTSTANDING SERVICE !!! It is really a piece of mind to have a reliable auto repair shop in Pasadena! Yeah! I have been servicing my car for 3 years!
The owners are honest, they will NEVER try to upsell you services or anything else that you do not need.
Prices are fair. After so long of servicing my car, and they know exactly what I want.
And because they are honest, and the customer service is outstanding, they will have me as a customer FOR… EVER !

Went to S and A for new tires and oil change, the service was fast and friendly, the price was reasonable, the owner did not try to sell any other services just what I asked for. Surprised how quick and easy their service was and did not had to waste most of my busy day waiting around. Definitely recommend S And A.

I work down the block from this place. I had a blow out on the freeway this morning and was freaked out. Came by to replace my front tires. They were honest (told me I needed new brake pads in 5000 miles) fair, fast and helped ease my stress and I am getting an oil change too! This is my new car repair place!

Honest reliable and very descent prices. I is hard to find a honest mechanic and I have found one and will use and tell everyone who asks me for one
Thank you

S & A is the place we go to for everything our cars need. Art and Sako are very knowledgeable, reliable and trustworthy. For over 10 years, we’ve driven all the way from west LA to Pasadena and it’s absolutely worth the drive for service that you can trust!

Great service, super knowledgeable, trustworthy and dependable. I’ve been bringing every single car I’ve owned and all my friends cars here for the last 10 years. I haven’t been disappointed once. Dont waste your time going anywhere else. They will fix it right and fix it the first time saving you time and money. Good for tires and any kind of auto repair

I was referred to Leo at S&A by my trustworthy mechanic, Hrant, for some electrical work. I broke down on a road trip this weekend and had to get towed to another place (a corporate chain). I was charged lots to replace a battery and alternator (even though it was only 4 months old). Leo tested my «old alternator» though and it found it to be fine. All that was needed was a battery fuse. Leo worked with his crew to order the part and promptly fixed it, eating the labor costs. He also went above and beyond to help me by talking with the previous store who worked on my car, saying that they did not need to put in a new alternator or battery. Obviously, Leo knew what he was talking about was able to help me in recovering most expenses from the other store. Thanks for fixing my car, the correct way, and for putting some fear into the other store, on my behalf! Great place and a stand-​up guy you can trust!

Worst place for wheel alignment n brakes. I went in for a wheel alignment n the problem persisted. I took it to them again n they just said there was a problem with the tires. I paid $ 160 n still have all the problems i went with.Worthless.

My car’s battery was utterly dead this morning after a two-​week international sojourn. After it was jumped with the additional diagnosis of a bad alternator from an organization that I will keep unnamed, I made it as far as the freeway on-​ramp before it unceremoniously sputtered to death again. I had the car towed here, and the battery was replaced for free (still under warranty) with the additional finding that the alternator was fine and didn’t need replacement at all. In fact, according to their diagnostics, there was no way that the alternator could have even been properly checked previously given the poor state of the battery.
They also refilled the freon, diagnosed a leak in the high side port, and fixed it at the same time after I mentioned that the A/​C wasn’t working anymore. Within 1 hour (after it had been dropped off by the tow truck earlier for the aforementioned battery issue). On a Saturday. Incredible.

Been going here for about 3 years. I never feel like I’m being hustled or screwed. They keep my Beamer running smoothly, have had major work (crankshaft) and things as simple as a bulb change done. They’re pretty quick too. They know me and my husband by name… this could be bad though… I swear my car is in good shape. I just take it there often to protect my investment. Check them out!

Fast quick service, art the owner had about 5 other cars already ahead if me, but understanding my situation her fixed my flat tire in 20min flat. I was done and out of there.
Thank you.

Awesome service. My tire had a flat, and I could not afford the $ 90 box to repair the tire (I just lost my job). I asked them if they could replace it with a used one instead, and Art, the manager quoted me the price of $ 30.00 dollars all tax included. Because the used tire was different, he proposed to have the back tire moved to the front one, so that the front tires would be identical (same brand tires), thus not be misaligned as result of having two tires from different brands. The fee to switch the tires around was $ 10.00 box extra which he ended not charging me for. Thanks Art! Overall, I was very pleased with the professionalism of the entire team despite my natural skeptic disposition… as a female it is easy to be given the run around when it comes to mechanic stuff, but not at all at S&A Complete Auto. They have diagnosed the problem and located the exact whole, which confirms that they were not trying to make/​force a sale. I initially didn’t tell them, but it had already got the tire appraised at another store & they at S&A, located the exact same location of the defective tire, and told me the EXACT same thing the previous store had told me, which tells me I could let my guards down because they’re legit and awesome!

these guys do some honest good work.
took my girls car in for an oil change and they noticed her back tires were bad.
they offered me a reasonable offer for both the oil change and tires; while showing me what to look for when shopping around for «better» deals.
apparently there are places that use «bad oil» for oil changes and sell you generic tires from China that aren’t so good.
thanks S & A. i’ll be sure to be back soon!

Love S&A Auto, been taking my car here for about 3 years now when the warranty ran out on my X5. The place was recommended by my friend’s husband who said they are honest and do a good job, which has turned out to be true. They pretty much get any part in that day (factory BMW parts to) or the next day at the latest, they’re fast, open pretty 7 days a week (short days on sundays). The owners, Art and Sako, are super nice and explain everything that needs to be done. Final price is never over the estimate and it’s a good feeling (being a girl and not knowing much about cars) to know that someone’s not pulling one over on you.

I went to these guys to do an alignment on my Subaru. It was $ 60, which was a good deal. So I get the car back and go for a drive. The car drives straight, but the steering wheel is crooked! I go back and tell them, and they put it back on the lift. The tech comes back 2 minutes later and tells me it’s perfectly straight. I take it out for a drive again and it is exactly the same! Now I’m pissed because clearly they just put it on the lift and didn’t do anything to it. If he had readjusted it, he would have had to put the sensors on each wheel again (which he did not). So I went and talked to the guy up front. He started telling me some stuff about how the computer won’t let him even proceed with the alignment unless the wheels are straight. I told him that’s great, but the problem was the steering wheel. I explained to him that the steering wheel needs to be straight before doing an alignment. He didn’t seem to grasp the concept, and told me that I probably had a bad tie-​rod. I told him that if I had a bad tied rod, the steering angle would be changing (which it wasn’t). Also, I had just taken the car to my mechanic a week earlier to check the suspension, and he said it was fine, and that it just needed an alignment. So I finally got the manager to go on a drive with me and showed him the problem. The manager then put the car back up and aligned it again. Finally it was ok. They got it right, but I had to deal with some hassle and BS from the techs.

I have been using these guys for years, they are honest fair and just plain great guys. I highly recommend Art and Sako to anyone who needs automotive work!

I planned a surprise birthday party for my BFF. For his birthday, he wanted to go to disneyland to take advantage of their ‘get in for free on your birthday’ deal.
I needed a good way to keep him in town, since I’d succeeded in getting 25 people to come from other states and SD.
One thing about my BFF is that there’s no deterring him from his goal once he puts his mind to it. He was going to go to disneyland on his own If I didn’t find a good way to stop him.
My solution was to let the air out of two of his tires on the same side. If I’d flattened one of them, he’d just change out the spare and want to still go. This was no good. I let out the air out of the tires and made like he must have run over something.
This pissed him off to no end when he saw that his brand new tires had flats in not one, but two tires.
He called AAA and they decided to try putting air in the tires, but he wanted to get the tires checked out by a tire shop.
We went to S&A auto due to some recommendations from a friend. I was worried that they were going to try to rip us off since I knew damn well there was nothing wrong with the tire.
1.5 hours later (I was stalling, I bet they were done earlier), they tell us the diagnosis that there was nothing wrong with the tires that they could find.
Cost? Nada!
They charged him nothing for the inspection! I was going to pay for anything under the guise of being his birthday.
Thank you S&A. For being do honest! It’s a rare find to find an auto place that doesn’t try to rip you off. I highly recommend these honest guys!