Premier Business Centers

Our company was here for 4 months and it was a good experience. Office staff were always very friendly, there is a very fairly priced cafeteria, and a balcony area with a beautiful view of the mountains. There are way too many compact parking spaces which often made parking a hassle, but besides that we really enjoyed our time here!

I’ve toured a number of executive office suites, and this one is, without a doubt, one of the best.
I’ll start with the facilities and the basics but only touch on them briefly because the website probably provides a more thorough description. Besides, these are the type of things you can adequately assess when you tour this center.
Building/​Facilities/​Offices:
The posted pictures are accurate but few (9÷18÷15). Missing are the cafeteria, workstations, copy room — and the balcony shot doesn’t do it justice.
The cafeteria is very spacious, clean, always stocked, well-​equipped, and houses two vending machines. Other centers’ cafeterias feel claustrophobic. Even though I may not spend much time there, the occasional 2 – 3 minutes I’m in that space during my coffee-​run is enough to keep me from going stir crazy. Very grateful to PBC for this instead of opting to squeeze in a few more office spaces.
The balcony is huge. I’d say the picture shows a little less than half. The backdrop is the San Gabriel Mountains, and while I’m not all that crazy about nature, it’s beautiful and amazingly relaxing to just hang out there for a few minutes and recharge.
A/​C is adjustable (on until 5:30 PM). Bathrooms are large and cleaned/​stocked throughout the day. Four elevators (one freight, I think) for a 5-​story building — never a wait. Parking is controlled-​access and ample (with option to reserve space).
Management:
The facilities are great, but this is what I think really sets this place apart from the rest.
The general manager, Martin, is cordial, courteous, and extremely accommodating — has been since day one. No pushy sales tactics, unlike some other managers I’ve met, so I never felt pressured to make a rushed decision.
Martin helped me get two additional offices on short notice for another business during its relocation on a month-​to-​month basis at a very reasonable rate. There were some hiccups with the move, but Martin helped push back the move-​out date without penalty, even waiving some of the provisions of their standard agreement to save on fees and retain much of the security deposit.
Martin treats your business needs and interests as top priority and is very accommodating.
Staff:
There are two staffed at the receptionist desk, and I’ve always been amazed at their ability to manage the workload for the many different businesses with friendly and unwavering professionalism day in and day out.
Jenae is incredibly friendly and personable. She has a stellar memory and is always quick to address your needs. Makes you forget that she also assists the many other businesses in the center. The other receptionist is relatively new, so I can’t comment personally, but I have no doubt in her ability based on my experience with the PBC staff.
They also personally deliver mail to your office, which shows that they value your privacy, as opposed to the mailroom/​mailbox system I’ve seen in some places.
IT and building maintenance assistance are provided as well.
Other Amenities/​Services:
A security guard is present in the building around the clock.
A company cafeteria is on the same floor where you can purchase breakfast or lunch at very affordable prices (about $ 5-​$ 8 for lunch).
The area is very walkable. Bank of America, Chase, and the Post Office are within 5 – 10 minutes of walking.

I use this for hourly office rental when I have meetings with coaching clients. Office space is great, which is why the 3 stars. My complaint is their reservation process. You call to book and receive no confirmation. Sometimes they email; sometimes they don’t. They lost one booking I made. But my biggest complaint is that they have no online booking and payment capability. I have to fill out a pdf form with sensitive credit card info on it and then send it via email before my appointment… EVERY time I book. I had my card compromised the first time I booked with them. I asked if they planned to get a secure online method and was told, «no.» I’m disappointed as I like the facility (both their 1055 and 790 E Colorado Pasadena locations), but I’m going to look for another virtual office company that has better booking technology.