Okamoto Dentistry

Was a reliable and good client for close to 14 years. I understand doctors and staff retiring. I liked my hygienist. I did not like being told I had to get xrays on a few occasions, and being lied to about xrays being required by the ADA and made to feel like crap because I could not afford xrays. Two cleanings a year with great teeth and a loyal client meant nothing. When I cancelled my appointment and told the receptionist I would no longer be going there… nothing. After all those years and a few referrals, not even a call asking why or what can we do. Obviously they don’t care. They are now money driven with little to no regard for their clients feelings.

Dr. Geri is the best dentist! Ethical and knowledgable. Her staff are all wonderful! Highly highly recommend!

Very nice staff, awesome technicians and doctors. Modern technologies make for a pretty painless experience

My parents have been coming here for yrs. I have been coming for the past 6yrs. I love the staff here! The office is clean and the staff are very friendly. I would highly recommend this place!
They do not take HMO insurance.

The best. Excellent quality patient-​directed care in a pleasant setting with really nice docs, front and back office staff. It may not seem reasonable to some, but no matter the reason I am here I actually enjoy my visit 8-)

First off, I wish I could give separate reviews for different aspects of this dental office, but I can’t, so I have to give it my honest opinion. First off, I’ve been going to see Dr. Geri for over 10 yrs now and she’s been a great dentist. I always enjoy seeing her and having her take care of my teeth. If I could give her a separate rating, i would give her 5 stars. But lately, it’s become so impersonable. They schedule me for cleanings with a hygenist and I’m in and out without even seeing Dr. Geri. I think recently i went a couple of years without even seeing Dr. Geri. I finally had to ask to specifically have her see me on one of my visits. So this was a little annoying.
Secondly, if you ever miss an appointment or have to reschedule, they put on you this waitlist/​cancel list and it’s so impossible to get an apptmt after that. The fist time i missed an appt, it was more than 6 months until I was able to get scheduled for another one. I’m not sure if this is just front office inefficiencies or what, but this is way too much of a hassle. Things come up, the apptmts you schedule a year in advance dont always end up working when the time actually comes to see the dentist, so not being having the flexibility to reschedule on short notice is really frustrating.
Lastly, and this was the deal breaker for me. This last time around, I was overdue on a payment for an extra charge that my insurance didnt cover. I recently got married and with the wedding and long honeymoon, this rolled over for several weeks. When i finally called to take care of the payment, i explained i would be sending in the payment shortly, apologized for the neglect etc etc. At the end, i tried to schedule an apptmt (this was one of those cycles where I missed my last appt and no one had called me back to reschedule my appt for over 6 months again). The woman in billing basically told me they wouldnt even schedule me for an apptmt until i cleared by balance. She said their policy was «no apptmts until your balance is cleared»! well, this was the deal breaker for me. After spending the last 10 yrs with these guys, i really felt insulted by this treatment. I had never not taken care of my bills from them in the past and to be a long time customer and be treated so poorly is really really disheartening. So, i will be looking for a new dentist this time around. These guys have just become a little too commercialized for my taste. They’ve lost some of that charm and appeal of making you feel warm and welcome since i first came to see them many years ago. Hopefully they get back to their roots and remember that patients and patient care should come first and not be so obsessed with making a dollar.

Been going to see Dr. Geri for 10+ years. Wouldn’t trust anyone else with my teeth. She’s meticulous, gentle, and highly skilled. Great staff also. Toshko and Cynthia have been there as long as I’ve been going and always greet me warmly and work with me on scheduling. Wouldn’t think of going anywhere else.

Dr. O and Dr. Geri are both great dentists. My kids love them too. Service is always friendly and appointments are pretty on time which is excellent.
On their intake form it asks, «Do you plan to keep your own teeth your entire life?» Man, this question scared me into being better about flossing. i love to eat and I really want to keep my teeth as long as possible!

If 10 stars were possible on Unilocal — this office would get 10! I have gone to Dr. O for more than 20 years. I love him and Dr. Geri both. They run a tight ship, always on schedule so you don;t sit in the waiting area for more than a few minutes. I have referred about 30 people to them and everyone LOVES them. Every single person on the staff is kind and helpful. I have sent them a few people who are terrified of dentists and who have avoided going for years so now their teeth are a mess. Dr. Geri is particularly good with these folks. She is compassionate, patient, non-​judgmental. If you have to go to the dentist (and yes we all have to go to the dentist) you can’t do better than this one!

A wonderful place with exceptional service. Dr. Au left, but there is a lovely new doctor, Dr. Lazarian, who is a joy. A nice environment, too.

I hate going to the dentist. No really. I hate it. I’d rather see the doctor.
However, Dr. Okamoto and Dr. Au are great. My parents have seen Dr. O before I was born.. . I would have seen him, but the one time he went to go look at my teeth, I tried to bite him. Anyway.. . so fast-​forward through my life, I’ve seen more dentists than I can even count, and I’ve hated the experience (s).
Well, last year when I was prego, I HAD to see a dentist. There was no more avoiding. I was long overdue for a check up (I know. Horrible.), and I had a cavity.. . or two.. . okay! okay! I had three. So I scheduled an appointment. I got to see Dr. Au.. . he’s great. He talked me through the entire procedure.. . an hour per tooth, NO PAIN MEDICATION. Straight drilling.. . OMG. But it wasn’t as horrible as I remember, and he was very soothing.. . as far as dentists go.
The staff is just as I remember them — awesome, friendly, knowledgeable.
Will I be back? Well, if I had a choice, NO because it’s the dentist, but I will be back if/​when I need to go (which is actually this week). I will and have recommended this office. :o) Great staff, Dr. O and Dr. Au are both great.