H&R Block

Had to get my taxes done but usually do myself. This year was different since I had to file taxes for my driving with Über and Lyft. So happy to find Ceza. She was amazing. Through with all my deductions.
Definitely recommending them next year to all my friends and family. Will see you guys next year!

I finally got the chance to do my taxes today and decided to go to the H&R block near my house. I’m so glad I stepped foot in that place. They were super busy and still welcomed me with a smile at almost closing time on the last day of taxes !!! I was assisted by the office manager Ceza, she was so helpful and had an amazing personality! She happily responded to all my questions and was eager to help me as much as she could! I’m so happy with the experience and I will definitely go there again next year!!! I highly recommend you do as well!

OMG! I love Ceza!!! She’d done my taxes for years with great enthusiasm and a flawless attention to detail. RECOMMEND HIGHLY!

I went in recently to get my taxes done. I was helped by the office manager Ceza Awakimian. She was extremely helpful and extremely nice. I myself didn’t know much about the whole process, but she took the time to explain everything I needed to know. She made things very clear for me. Highly recommend her to everyone!

Omg Omg!!! What a beautiful, organized, professional H&R office. So, I have been freaking out about my taxes and so nervous because I don’t have time and with a new baby just could not do it! I walked in and everything was taking care of! I also have to say there was this manager Ceza who was absolutely fantastic!!!

I had a problem with my previous taxes last year, and my god I thought they where going to take all my money this year but thank god for Ceza! She saved me. I was so worried she mad the experience was so amazing and great! Makes your life easy and doesn’t stress you about your taxes! And her staff around her is sooo great!!!

Thank you Ceza for taking such good care of me! Most pleasant experience I’ve had with H&R Block. There is such a comforting and welcoming vibe when you walk in to this location. Thanks again and again!

Ceza went above and beyond to to show me different options to maximize my return. Coming back next year!

Virginia Holt is amazing! She is accurate anf efficient all while having a pleasing warm petsonality.

Louis is so awesome.
He was patient with all my questions.
Super thorough and knowledgeable.
Really really great customer service!

CEZA is amazing! She’s helped me so much for the past two years. She always double checks EVERYTHING in great detail to make sure I get as much as I can on my tax return. Highly recommend her!

Ceza did a great job on my returns. Fantastic personality, professionalism, and taught me something as well. I highly recommend going to Ceza for your tax needs.

I never write reviews but I had to because the people in the Pasadena office at Colorado and Marengo are sooooo awesome! I’ve been going here for a few years now and the last two years Ceza Awakimian has done my taxes. She’s amazing! Every time I get more money back. but more importantly she explains everything so I know exactly what she is doing. She makes feel very comfortable and she is very fast. In and out and I am always pleased with the results. i couldn’t ask for anything more. Ceza my son is right… you’re the best!

I have gone here for 2 years now, and they have helped me earn my money back every time. I feel comfortable talking and asking questions freely with my representative Virginia. Virginia clarified any numbers, so I could easily understand even though I basically have 0 knowledge in taxes. I will definitely be back for years to come.

I made an appointment online at this branch and got a confirmation and everything. No one was even there. I’m physically disabled, it was very, very, very difficult for me to get to this appointment. Bring your business elsewhere.

This H&R Block branch is great!
Brought my return in for a second look. Their calculation turned out to be the same as the way I did it, so they didn’t charge me anything.
Even though they knew my visit was going to be free of charge, the agent was still very patient and paid close attention to every number. The manager Domingo Esobar even stepped in to calculate some of my numbers himself to make sure it was done right.
The agent who worked with me was Ceza Awakimian, she was very nice and knowledgeable. I am grateful for their time.

Filed my tax returns this weekend.
The so called tax «expert» with 19 years of experience was not confident at all and made my feel very apprehensive about filing my taxes with him. He is the one who is supposed to make me feel confident about the correctness of my taxes — however he was asking me basic questions which he should have known — HE is the expert — NOT ME. For the money that they charge (over $ 200) it was not worth it at all and I definitely will not be going back.
I did complain to the Manager and he was not helpful as well — he kept on saying how good and experienced my tax preparer is — i dont care about how many years experience he has — fact is he was asking me basic questions for which he should have known the answers to.
Very disappointed. Exhorbitant charges for a service which doesnt make me feel confident that they have filed the taxes properly. It did get accepted and I did get a refund — however I am still unsure if they input all the numbers and figures correctly.

I have been here for 2 years and I always go to Susan Jackson. She is professional, friendly and helpful. I would recommend her to anyone. I will be back to her this year.

Susan Jackson assisted me in a timely manner and was very professional. I recommend the great staffing here because even the office manager assisted the front desk. Didn’t catch his name but he definitely show concerns for his staff. Thank you Pasadena H&R Block.

dont get there emerald card cause there will be a $ 25 charge to get the money off. This was not explained to me and i feel like i was taken advantage of.