GoPago

Loved the service for a while as it was perfect for my needs, but then they shut it down in a very poor manner over some «california money transfer regulations» with little notification to the restaurants or customers and their website had no information and so for that, I can’t give a very good review. If they relaunch and the do so in a professional manner someday, I will amend my rating.

WARNING: GO-​PAY-​GO or PAY-​GO-​HUNGRY?
These guys lost a customer today– I order Los panchos on Gopago.Paid. Get a message stating food will be ready in 10 minutes. Arrive at restaurant 15 later, and I quoth «yeah we’re not gonna honor it because the machine did not print out a machine and without it we dont get paid.» Left hungry. Apparently waiter had been on hold with gopago owner which is funny, as these guys are impossible to contact for THE CUSTOMER.

Great idea, good service, but they seem to care more about the restaurants then the actual diners. I had a problem and went to their site… all their support is for the restaurants. The only way I got a response was to use Facebook. I

I use GoPago a few times a week, it definitely comes in handy when I am at work and don’t want to waste my lunch waiting in line to order food. I end up getting some dirty looks while waltzing into Tropisueno past all of the suits to pick up my food, then walking out 10 seconds later.
Give it a shot, you don’t need to be technologically advanced to understand how to use the app.

I am a GoPago merchant, located in Kentucky — the first one anywhere in my region to use this service! We chose GoPago for two reasons. First, integrated credit card processing and a POS that did not cost us thousands. Second, the mobile storefront. This is a feature that we were determined to have even if we had to pay lots of money to get one going. Thankfully, not only did we not have to shell out a lot of money, but we got a mobile presence that was tied into the same system we use in the café.
I must say I am surprised that anyone has had a bad experience with their customer service team. Every time I have had to contact them about an issue, they have listened, made suggestions and, in all cases, fixed the problems that arose. But, then again, I usually approach problems reasonably and with respect, and don’t immediately feel the need to be on the offensive for some imagined slight! Crazy, right?
As with any startup there are going to be issues and problems. But I have found the people at GoPago are serious about wanting to have the best product on the market and are constantly working to upgrade and improve an already good one.
Lastly, we have just started make a push to get our guests to use the mobile storefront. Interest is strong. People love how savvy we are. I had an entire small office order using it today. When they got here, we were waiting. It is a great marketing tool at a great price that any small business should consider, especially if their market is the new generation of tech-​savvy people.
That’s my story and I’m sticking to it!

My co-​workers introduced it to me a couple months ago, and I just knew I had to download it as soon as I got my new Android phone. I’ve used GoPago five times so far, whether I had any credit or not, since it makes the office lunch hour go much quicker without having to wait in line. Plus, there seems to be some sense of satisfaction that I get when I can skip the line, pick up my food, and not have to pull out my wallet. Additionally, I ordered from Tokyo Express for the first time recently, and they sent me $ 10 credit through GoPago to order from them again. Sweet!
I have very few complaints about the app and the program. The first is that hitting the standard back button on my phone from a menu category doesn’t take me back to the menu overview. (Instead, it takes me back to the restaurant home page.) I know I should hit the «Back to menu» option above the menu category listing, but I’m just so used to hitting the standard back button that it’s hard to remember the «correct» behavior according to the app. Also, more places need to accept GoPago so that I can skip more lines and pull out my wallet less.
The verdict: I’m going to keep using GoPago, probably mostly on weekdays during lunch.

I signed up on my Android phone after someone told me a promo code for $ 10 credit on GoPago. I was surprised about the amount of restaurants around me that accepted this form of payment. I chose Quizznos although I could’ve picked Tropisueno. Selected the sandwich I wanted to order and added some condiments to it. A couple of minutes later and I get a notification that my order is ready. I went over and said I have a GoPago order under my name. I wish ordering food online was always as easy as this. Nothing beats a free lunch too.

My partner got very excited about this service and used it to get a free lunch. It worked well with that pick up order, but when we tried to use it for delivery, we hit a major snafu. The restaurant would not accept the order, they told us to cancel the order with GoPago and call them back. They said that GoPago keeps the money. We called GoPago and cancelled the order. It then arrived at our house and we told the delivery guy that we cancelled it. GoPago told us that we shouldn’t have been able to place a delivery order for this restaurant because they do not offer that option on the app. However, the option existed on the app at the time the order was placed because we entered our address information. So, we got charged $ 30, didn’t receive the food, and were told by GoPago that we could not be refunded the money. Shouldn’t a customer simply be able to cancel their order without being charged? The way we were treated by their customer service totally sucked! Watch out, this company is shady and rude and do not treat customers with respect. Beware!

This app is the best! I wish it had more choices of restaurants outside of SF but otherwise it is speedy and super convenient.
I used my $ 20 credit last night and it was so fast and easy!

People that are giving this a low review just don’t know how to use this. What to do:
1) order on your phone
2) wait for the restaurant to make the food or give estimated time
3) walk in the restaurant, skip the line, and eat like a boss
yes, there are a few glitches:
— the store sometimes leaves the machine on causing the order to go through and accidentally cancel
— the store sometimes clicks ready prematurely making you wait when you get there destroying the whole purpose of this app
— the menus are somewhat limited at some places while the store had more on the physical menu
NONE of these are Gopago’s fault. Go review the store for not being tech savy
As a reply to Jack N. yes, the review system looks like Unilocal’s. First of all, if you are trying to say Unilocal is not filled with bogus reviews you are wrong. Sure, the stars look like Unilocal’s but those are legit reviews from gopago users only. Since the app is new, there are only a few reviews. That is why there are so many 5 stars, and some unfortunate good restaurants with 1 star because of one dumbass that didn’t know how to use gopago.

Worked great for me — got the same $ 10 free lunch credit through Klout. Hit a little deli next to SF General, I used the GoPago app to find a place near by that participated in the service. I didn’t get the whole «order before you get there» part before I got to the deli, but once I told the counter guy what was up, he had me send in a new order through the app, it popped out of the printer, and I used my credit for a great fresh roasted turkey sandwich and a nice juice for free.
Asked some Togo’s guys about GoPago, they said it’s new, but growing pretty rapidly.

Beware.
This company is hitting up SF locations offering you a free $ 10 toward lunch if you sign up for their app.
What you may end up doing is wasting 20 minutes with the app (and having the ‘biz development’ dude blame it Verizon) instead of acknowledging their service is NOT read to hit the streets.
I was going to La Torta Sabrosa today for my vampiro juice and I was approached in front from some initially personable but not so savvy sales kid.
Signed up, entered my order, order went through, then stalled… the nice people who run the restaurant had no idea what to do. I gave them my order as I normally would if I wasn’t stopped to do it online. They made my juice and my chicken torta.
I paid cash, the credit was too much headache to deal with when you cannot justify a 2 hour lunch some days.
Said ‘credit’ was locked up in a retardedly slow process (of course, my Android’s fault, as the chump kept repeating in a very unaccountable fashion). He disappeared as soon as there was a problem anyway to go try to hustle others, which is his job. Truthfully, I was glad he wasn’t still in my face talking about how lame my phone was/​is. I agree to some degree, my phone isn’t the best, it’s only a 4GLTE. I’m sure there’s better out there, right?
One gal did try to help while I was talking to to the gal at the counter to clarify why I had no receipt. She tried to look up my name on the computer and looked at my phone in stall mode, apologized & said the developer should know about this.
Great. A new processing «service» that has clearly hit the streets prematurely.
Such a service.
Felt hustled AND got jipped out of being able to actually have lunch. Now I cannot remove the stupid app.