Dr. Charles Arrobio, DDS

Dr. Charles Arrobio and staff are brilliant from the dentistry to the periodontal cleaning to the welcoming and helpful staff. Efficient. Painless. It was magical as I now have a smile to greet the world!

Dr Arrobio is as good as it gets. He tends to each patient as if they were his only patient. Kind, considerate, understands his patients and their concerns, articulates exactly what needs to be done and why, is very reassuring and completely painless with his procedures. His impeccable style resonates with his entire staff… patient care and complete satisfaction 24÷7÷365. My only concern is… who do I see when he leaves for vacation or heaven forbid… decides to retire???
I have been a patient of Dr Arrobio for many, many years. My entire family sees Dr. Arrobio with 100% trust in him and his care. By the way… did I mention that he’s a Trojan?!? Fight On!!!
Tom H

I have been a patient for 40 years. All my family members go to him including my exes. I’ve comfortably and happily referred others to him over the years as well. Even though I’ve moved away from the Pasadena area and changed all my doctors accordingly, he is the one doctor I still make the drive for. I simply would not trust my mouth/​teeth to anyone else!
He helped undo a huge botched dental job many years ago, even going so far as to help me win my case against the dentist from the Dental Review Board. Over the years I’ve had extensive work done and I trust him thoroughly. He keeps current with the latest and greatest technology advances and does everything he can to save a tooth.
When I’ve had weekend emergency situations, and sadly there have been a few, he has been there — no problem. Other dental specialists I’ve been referred to have also made comment about what a great dentist he is.

I’ve been going to him since Jr High. My Dad sees him, my husband sees him, my sister drives from Orange County with her kids to go to him. My husband started going to him when his (insurance recommended) dentist wanted to pull a tooth on the spot, but Dr. A said all he needed was a deep tooth cleaning. He’s an easy going guy, office staff is very friendly. This is not a big fancy multi-​location outfit. Go to Dr. Arrobio if you want an old fashioned, low key kind of dentist who knows what he’s doing with your teeth. You won’t be seeing him in any «Go see Cal» kind of ads. The hygienists are gentle and nice, and if you wait more than 5 minutes in his office it’s unusual. Also, don’t equate «old fashioned» with out of date technologically. I would recommend him to anyone.

This was from a while back, so it is possible Arrobio is better now. I went to him for several years. I mostly had cleanings done. But they wanted to do X-​Rays every single time I went. The third time they wanted to do X-​Rays, I said I didn’t want to have them done. He and his whole staff acted kind of shocked. I swear, I had like 3 – 4 people hovering around the room, all whispering at each other as if I was CRAZY for declining the X-​Rays. I didn’t have any serious problems going on with my teeth, either. I do not remember the sequence of events, but, I also asked Arrobio if he would remove a metal wire retainer that my middle school orthodontist had cemented onto my lower front teeth. I had metal bands cemented around my lower canines, and they were unsightly. I had had this contraption in my mouth for about 10 years. It was ugly and it made it hard to brush & floss around that whole area. But, Dr. Arrobio refused to remove it. And he wouldn’t even explain WHY! Then, I overheard him talking to someone else on his staff, about a small cavity I had. They said they were waiting to see if the cavity would get WORSE! Also, every time I went, he had different hygienists working there. High turnaround makes me a bit suspicious about a business.
I had one hygienist who I remember, because she was SO friendly and she would not stop talking. Normally I find this slightly annoying, but she was super sweet. Because of her, I went out and bought some Biotene, because she said the blue coloring in Listerine can stain your teeth. But I never saw her again. Another hygienist I had, tried to talk at me, but I asked her if she would please just do the cleaning and not talk, because I couldn’t answer all her chatting with her hands in my mouth. She nodded and did her work. I really appreciated that. So, for those 2 hygienists that I remember, I am giving an extra star. But for Arrobio himself, I would give 0 stars if I could. I guess I am glad that others have had better experiences with him. Maybe he just didn’t like me? I don’t know. I was always polite to everyone there.
I found a much better dentist in the Pasadena area after that. The new dentist (NOT Arrobio) listened to my horror stories, and he didn’t insist on taking X-​Rays. He explained to me that the wire around my lower teeth was helping to keep them straight. But he said he could have a removable retainer made for me that I could wear at night. So, I said yes, can we please do that? And now I wear this neat little clear plastic retainer every night and my lower front teeth are still straight. Also, my new dentist filled my cavity. He thought it was very odd that Arrobio had not filled it right away. I hope you all understand that I am not trying to slander anyone. I am simply relating my experience. That’s what happened to me. I hope you all have a better time with Dr. Arrobio.

UPDATE to my August 2012 review: It was worth the 2+hour drive each way. I was seen right on time. Unless I have a dental emergency which requires immediate attention, Dr. Arrobio is the only dentist I trust. The staff is very friendly and knowledgeable, too.

Dental work was fine. Insurance claims and customer service worse than abysmal.
His office screwed up the claims to the dental insurance company, and then billed me for the whole thing. When I requested a list of the charges and what the insurance company had paid, Arrobio never responded, and instead reported me to a collection agency. Very shortly after I got the notice from the collection agency, I received an updated bill from Arrobio showing a new insurance adjustment for service from a year before! That proved that in fact they had messed up the claim the first time. Yet, they sent a collection agency after me at the same time. Eventually the claims were made properly and I paid the remainder in full. Despite several requests during this whole ordeal, including after it was concluded, Arrobio would not withdraw the invalid collection from the collection agency. This screwed up my credit rating for years until I finally got the collection agency itself to remove it from my record by providing them the records. Arrobio was never any help.
Naturally, I switched dentists. I now see Natalie Hogue (
). She’s great. No regrets.

I have been going to Dr. Arrobio’s for years. He is the gentlest dentist that I have ever know. He does not tell you work that does not need to be done.

Dr. Arrobio is the only dentist I actually trust and have been going here for years. I haaaaattttttttteeeee going to the dentist. I think we all do. However, Dr. Arrobio makes the experience ok. He’s pretty friendly and gentle. I definitely recommend him.
Small clean office, friendly staff, decent parking, and they accept insurance.

I’ve been going to him for years, and he and his staff have always been professional, clean, and thorough. Yesterday my Dad needed to have a cracked tooth checked and was very impressed with the prompt service and price.

The offices are really clean and new looking. It is a small place with one dentist and a small, very friendly staff. Appointments start right on time. My cleaning was done all in one visit. The prices for fillings and x-​rays and teeth whitening are great, even with out insurance. The dentist is friendly. The hygienist is a very intelligent, patient, friendly lady who is as gentle as possible on your teeth.