CVS

The pharmacy has always messed up my parents’ prescriptions as well as the staff always being somewhat incompetent.
Today my mom’s phone was stolen at the pharmacy counter. Already being upset, she went to pay for other items she was going to purchase at the register.
A cashier named Michael completely had NO idea about the discounts that CVS was offering and just kept saying «i don’t know. oh i don’t know»
What do you mean you don’t know??? it’s your JOB.
the place is clean but that’s all that this CVS has going on for itself.

The older woman pharmacist is way too nosy. She also demanded an exact time of when I was going to pick up a prescription which isn’t the usual protocol elsewhere. Last I checked, the customer isn’t obligated to say and doesn’t work for the pharmacist. This is unlike rite aid where, if you forget to pick up (because, life?) and miss their automated reminder call, rite aid just lets you know how long you have before it won’t be available for pick up which is usually two or more weeks… because you know, service is about convenience.
Oh the staff also doesn’t do any consultation on your meds… doctors these days rely on pharmas to tell you the info and this place doesn’t do it
this cvs is dark with terrible lighting

Come here to the pharmacy if you have plenty of time to wait. And wait.
About half the time I deal with a very helpful person in the pharmacy — not one particular person, but some random helpful person. The other half of the time I deal with somebody who is so unpleasant and unhelpful! So if you feel like rolling the dice, come on over. Maybe it will be your lucky day. You’ll most likely still have to wait, though.

Short staffed and the staff they do have is shitty and inconsiderate of patrons. AND it’s overpriced.
If I could give this shithole zero stars, I would.

I’ve never had a bad experience, I love how friendly and happy they are, I don’t know how someone can leave a negative review.

I was surprised when I came to patronize this particular branch of CVS. There were so many people in there and the store was understaffed.
It was clean and neat but a line with 20 people in it and only one cashier is just a little bit much. I am not impatient in any way. I only observe the shortcomings of some of our favored business establishments.
This is now the second CVS in the past 2 weeks that I have seen which was short handed. It is unfortunate that corporate decisions have to short staff the stores in order to make a buck.

This CVS gets one star because:
1. I think they only have one shopping cart. Every time I go, there are no shopping carts available and, when I look around the store, I only see one customer with a shopping cart, which makes me believe they only have one shopping cart for the store. As a mother with a baby, this is super inconvenient. It is very difficult for me to shop without being able to place my baby in a shopping cart.
2. They run scams. For example, they recently had a big sale on Angel Soft toilet paper. When I went to the store, of course they were all sold out, but they gave me a raincheck. I’ve gone back a couple of times to use the raincheck, but they never have Angel Soft toilet paper. I asked an employee about this and she said that they don’t normally even carry Angel Soft toilet paper! She said that they only get a very small supply when there is a sale/​promotion for it, which always sells out quickly. What the heck? Then why even issue rainchecks? So people can keep coming in for items you don’t even carry?
3. They never have more than one cashier working, no matter how long the line is.
Bottom line: try to avoid this CVS.

PHARMACY PISSES ME OFF!
So I was having stomach issues one weekend, and a friend of mine (a doctor) recommended some medications I should take.
I’ve actually never stopped by this CVS before, but I was checking out the craft beers at Ralphs not too far away, so I just decided to stop here.
While I went to the Pharmacy section, a most disrespectful young Asian woman says, «Uh, may I help you?» For reference on her tone, imagine the blonde from the movie Mean Girls.
I told her that my I was having an upset stomach, and if she had the medication my friend (the doctor) recommended me. She goes, «Umm…NOT here (referring to behind the counter). Go check OVER THERE, in THAT aisle». Then she proceeded to give me a disgusted look, like I had leprosy. She literally rolled her eyes as well.
I was in disbelief. Are you kidding me?! You’re here to help people who are ill and need medication, and you’re giving me, A CUSTOMER, grief? What’s with the attitude? Can’t you just be helpful?
Her coworkers, a Black male and a bald White Caucasian even rolled their eyes at her.
So, thanks to that young disrespectful Asian girl, with the patty cake makeup (her face literally looks like she dipped her face in powder) and the hipster glasses (she probably thinks she’s too cool for courtesy), I am officially giving this CVS, Pharmacy and all, ONE STAR. Terrible, absolutely terrible.
If just for random items, this CVS will do the trick. If for the Pharmacy, AVOID THIS PLACE AT ALL COSTS. I wouldn’t be surprised if I told her my mom was dying of cancer and she just ended up saying, «Go look in THAT aisle». That girl is emotionally bankrupt.
GO TO ANOTHER PHARMACY WITH SINCERITY, COMPETENCE, HELPFULNESS… AND ABOVE ALL, RESPECT!

Very unhappy with the pharmacy service. It takes a long time to fill a prescription, no one calls you to let you know that there was a problem with the prescription. For the past three months I had to go twice to get my prescriptions filled, every time you call you are kept on hold for 15 min.

This location used to be excellent — I’ve had prescriptions filled here for several years with no problems until this month, when they started coming up with every excuse in the book for why they don’t carry my medication anymore. First it was, «We’ve switched wholesalers,» then after calling another location, it was «This medication was recalled.» I can appreciate that, but when I initially called the previous day to speak with the pharmacist to refill the prescription, nobody told me the medication was no longer being stocked (for whatever reason — I still don’t know which excuse was true), so when I went to pick it up at the time they told me, they just made me wait for 20 minutes while they looked around for the medication… only to give me the wrong one! The next day (keep in mind I’m now two days overdue for starting my prescription), my doctor phones in an alternative to the medicine I was originally prescribed, and the pharmacist calls me to tell me they don’t carry that medication either! Even my doctor’s office called bs on that one — I’m taking my business elsewhere.

They have friendly staff, especially at checkout. They don’t really bother you while you’re looking around. I like that I see them rearranging and restocking shelves. And the place is clean; has a nice layout.

I don’t understand how difficult it is to fill a perscription on time. Then they ask me if I mind waiting 30 more minutes when I am standing there with 2 sick children. Sure no big deal– ill just entertain them here in your waiting area.

Sure it’s a really nice store, I can appreciate that. It’s always clean, most of the people are nice, but there’s one employee there, we shall call Lunchlady Doris, who is just the worst person I’ve ever met. She’s exactly like Lunchlady Doris, minus the dry banter. This woman truly hates her job. It’s kind of like a black comedy, but damn, day after day.
Two stars for the 99% of the staff I’ve dealt with. And for the clean store.

Selection is pretty good here on what they have. What I didn’t like… could be my timing… but they were vacuuming when we were in there making our purchases! Not sure if they’re 24 hours or not… if so, then I understand, but if not, then can’t they wait till after they close?
Maybe someone dropped something and needed a quick clean up on aisle 3, but other than that, wait for the customers to leave before vacuuming.

Nice well laid out out store. Tried to turn this store to 24 hour format Pasadena did not allow.

After moving to the area, we foolishly transferred our prescriptions here. Unfortunately, this is a terrible pharmacy. Service is painfully slow, even when there are no other customers waiting. At both the drive through and the walk-​up window, we’ve waited over ten minutes just to pick up prescriptions that we had called in days earlier.
When I recently picked up a prescription with a potential interaction with another medication I take, the pharmacist handed me the bag without mentioning anything about the interaction. I coincidentally later noticed that someone had written in small letters on the outside of the bag: «Do not take with RxXXXX” – with the name of the other medication totally misspelled. I feel lucky that I happened to see this as it was not printed anywhere on the label or on the official instructions and warnings on the bag.
I definitely don’t trust this pharmacy with my body, or with my time.

This is a pretty nice CVS. The store is clean, the employees are helpful and friendly, and they carry pretty much everything I would come to a CVS for (mostly cosmetics, bath stuff, and OCT drugs like advil or cough drops). They do seem to be slow to restock some of the products though. A lot of the eyeshadow and foundation colors seem to be out of stock week after week. They would’ve gotten 4 stars if not for this.
Props to the store for being really good about their 100% color guarantee policy.
It being close to home doesn’t hurt either. Now if only it’s a 24hr store!