Cranial Technologies

Our Doctor notified us that we should see a cranial tech to round his cranium more. My wife and I were pretty freaked out at the thought of the whole thing but when my wife had her visit they totally eased her mind. The front desk was very friendly and informative, the doctors were really nice and friendly and answered all her questions. They informed us about the insurance and payments and all the financial info ahead of time it also kinda put us In a time crunch to make a decision but they were very helpful!
When we did our visits the doctors were very help and informative. They did have some vague answers for us at times but I believe that is because they don’t have all the facts for the answer… I would really recommend bringing your child here, if your Dr. recommends you taking your child to a cranial technologist.

My son has been in treatment with Cranial Technologies for a week and a half and his head is looking better already. However, there are things I don’t like about this place. One of the women that sits at the front desk is very unfriendly, no eye contact, no smile. She actually seems annoyed by people, including babies. Also, my son caught his first cold there because even though they have hand sanitizer there, not everyone uses it who handles the babies and/​or helmets. Furthermore, they don’t have changing tables or diaper pails in the restroom. Hello, people! It’s a medical facility for babies! Get with the program!

So I’m really unhappy with cranial technologies cuz all they do is email here email there gave me the runaround about my insurance if they will take it or not but they couldn’t tell me that they don’t take medical so the helmets are 2500 bucks which is ridiculous found A better clinic its called hanger clinic honestly stuff is really friendly that will let you know if your medical coverage when you’re there they don’t give you the run around with emails finally my sons going to get his helmet and we are going to fix his flat and it’s not plain white is going to be camouflage and I don’t have to wrap it’s already camouflage so if you guys have medical go to Hanger clinic they will let you know when you’re there if your insurance covers that

A Great experience. Nicole Wellins is awesome, patient, and understanding. She really cares and enjoys her work. My daughter like her visits there. The helmet did make improvements on my baby’s head. I recommend it.

Cranial Technologies in Pasadena was simply amazing.
I thought my son had an odd shaped head, and I went there on my own accord (no Dr referral). I was very concerned that they would recommend a band for my son, whether he actually needed it or not.
You see, the consult (with 3D images) are free, so I thought that must indicate that they probably get everyone going through the door with a band. However, they did NOT recommend a band. They were so sweet and so caring about it, too. The consultant even discussed neck stretches and had us practice them on our son before we left (as she told us his neck was tight).
I wanted to do this review for parents who are concerned that this company may try to take advantage of everyone who walks through the door. My son is a perfect example of how much they care to band only babies with actual problems. They are not out to make a buck on just anyone. :)

I have had such a wonderful experience with Cranial Technologies during my son’s treatment. At the time I am writing this review, my son has been wearing a Doc Band daily for close to two months. When I initially found out that my son would require a Doc Band, I was of course concerned and had many questions. I was referred to Cranial Technologies by my son’s pediatrician. From the very first appointment, I was reassured, given all the information that I needed, and most importantly, my son’s issue has been improving dramatically.
So what can you expect?
Cranial Tech is located in Pasadena, in a nice neighborhood. There is parking available underground, but I have found it easiest and cheapest to just park in the back and walk. When you come in to the place, there are seating options as well as some toys and a place to park your stroller. You sign in and wait. Side note: I have never waited more than 5 – 10 minutes. During the first appointment, you basically go into a room with this very large, intimidating machine. No worries, it’s just a bunch of cameras pointed at a small stool, on which you hold up your baby in a semi-​seated position. All they do is take some very fancy photos of your baby, and they create a 3D image. That image is what they use to create a ‘cast’ and subsequently, the Doc Band. The band was ready within about a week, if I remember correctly. When going in for the fitting, they check to make sure that your baby is comfortable with the band and that it fits properly. You are given instructions on how to clean and care for the band.
The therapist that I have been working with is named Jenn and she is amazing! Truly a professional, she is informed, kind, and helpful. She makes every appointment a positive experience and it’s nice to have a person who cares about what they do.
So what is the actual band like? What is the experience of a baby wearing one? First off, it is commonly referred to by people I’ve known as a «helmet’. I must say that this gave me an impression of something way worse than what it was. I had visions of this heavy, bulky, and sweat-​inducing device. How wrong I was. It is very lightweight plastic, with a foam interior. My baby was about four months when he started wearing it, and he honestly could care less about it. It did not bother him, did not itch or hurt, or anything. He slept in it (and still does, as we are not done with correcting his problem) and he really does wear it for the prescribed 23 hours a day. There is really no impact to him in any way.
As far as the «social» issue of your child wearing a medical device: this should be addressed because I am sure I’m not the only one who was concerned about this. Well, yes, people do look at it when I’m out in public and either know what it is or they don’t. Those that don’t know what it is either ask or keep their opinions to themselves. Sometimes you’ll get the odd look from folks who just don’t know what it is, but most people are nice and just ask because they’re curious. I’ve noticed that when I keep a positive attitude about it, peoples response is positive as well. Most importantly, my baby will never remember wearing it, but his head shape will always stay improved as a result.
You are supposed to come in once a week for adjustments (to give the head more space to grow), and to check and make sure the fit is still okay since their head grows so fast.
I hope this information is helpful to parents out there who were as hesitant as I was, or who worry about the process, and of course who want to make sure they are working with a reputable and good company. In my experience, Cranial Technologies is all of those things, and I am very happy to have had such a great experience with them.

The therapists are amazing! They make sure you feel very comfortable with the entire process, including the consultation. Yes of course, the process is very expensive. I find it more hard on the parents than on the babies, and I’m speaking from experience. However, the reason why I would give this place 3 stars is because of the receptionist. She is so cold and rude. She ruins the entire experience.