Chang Andy, DDS

Dr. Andy Chang’s office ripped off my dad. They are stingy, overcharge, and a pain to deal with for billing issues (good luck getting a refund). They overcharged insurance copayment and refused to refund us. BEWARE!
He had a root canal on Aug 2015, two weeks before the root canal, my dad provided Delta Insurance information for them to claim this root canal.
Mrs. Chang (his wife who runs the office) requested full payment upfront before the procedure and did not accept my company health insurance HSA credit card payment (unless you pay additional 5% fee, violation of credit card merchants terms of service). Thy wouldn’t accept payment plan or partial payment, which I wanted so we could see exactly what was due after insurance coverage.
When we received the Insurance statement, we found out they over charged the copayment. We had to make many, many phone calls to get the over charged amount back. Stay away from this unethical office!

1 week later. Still no callback. BEWARE! This office knows exactly what to charge the patient and then pull a fast one. I was giving the provider the benefit of the doubt about caring for his patients but apparently, as I was informed, he was present throughout the call. We are paying customers of this business. We want everyone to know this practice conducts their business in bad faith.

Dr. Andy Chang is really fantastic! I was referred by my regular dentist (Dr. Sal Pimentel – also great!), but put off a root canal for way too long (bad thing to do)…Dr. Chang was very thorough in the consultation and put me at ease from the start. His office staff is also very nice and polite, and the office itself is modern and clean.
What I thought would be a very stressful and painful experience turned out to be almost totally painless, except for the initial shots, but even then, Dr. Chang was very gentle and I barely felt a thing! There was literally had no pain after the procedure, only some tenderness and swelling due to the issue, and has been a very easy recovery so far!
Dental care is a long term investment, so it’s well worth the cost and time with an excellent specialist!

My experience with Dr. Chang was first rate. I was referred to Dr. Chang for a potential root canal. He was very accommodating and squeezed me into his schedule the same day. He was very thorough and patient during his explanation of treatment. The actual procedure was very quick and painless. I would gladly recommend his practice to any of my friends or colleagues requiring a root canal. Finally, the receptionist and hygienist were nothing but professional and considerate.

So grateful for amazing treatment and excellent customer service when I needed an emergency root canal. Great bedside manner. Great staff. Explains everything in detail. Nice office. Excellent endodontist. I highly recommend him.

I came here to get an emergency root canal done. Initially i was supposed to get it done at my general dentist but it was so bad that I needed to be referred to an endodentist. The DR. Was very professional, considerate, polite, and honest. I felt absolutely no pain even though I had a bad infection. The ladies in the front were also very compassionate. They spent a long time trying tonfind a medicine comparable toanothernsince I had bad reactions before. I definitely recommend. And it was even cheaper than my general physician. You will never believe but i fell asleep during the procedure. That is how good the doctor is.

Dr. Chang is probably one of the sweetest and gentlest dentists there are period. I was referred to him to get a root canal which I have been putting off for almost a year because I hate, repeat hate the dentist. I went in for my consult and he took so much time to explain everything to me almost to the point to where I was like can we just do this already, cause you have earned my trust, lol. After my consult, I still put off the root canal for a month cause well, I hate the dentist. I went in for my root canal about a week ago and I was so pleasantly surprised. It didn’t hurt, like at all, minus the initial injections. I feel so silly for waiting so long when it only took about 2 hours and I was done. Thank you Dr. Chang for making my experience as best as it can be. I would go back to him in a minute, but hopefully I will never have to.

Finally, I decided to take care of my teeth and I was referred by Dr. To for my root canal. I had lot of pain and they were able to work me into their schedule.
Dr. Chang explained to me clearly the chances of saving my tooth. I decided to do it because at least I might not need to extract my tooth. I am so luck that I found dr. Chang and so far after 2 months, my tooth looks good and ready to cover it up! Definitely will recommend to fiends in case they need a root canal but hopefully i do not need to come back anymore.

If i could put a zero rating I would. I was referred here for a root canal and was never informed that their practice was no longer in our network. I cannot afford a 500.00 copay and would never have agreed to this cost. They claim they told me but I know I would never have agreed to this amount without making arrangements for a payment plan or trying to find another dentist in my network. I work part time. I belive they took advantage of me and once the procedure was done I was stuck with a 500.00 cost that I could not afford. BAD BAD BAD Customer Service.

Came in yesterday for a root canal. Dentist had a very friendly and professional demeanor. I have never been a fan of going to the dentist (who is?) but I can honestly say that on a scale of 1 – 10, my experience at this place was a 10. Procedure went pain free. Had Delta USA so all I needed to pay was 40 bucks. To make it even better, I was pain free and I’m not sore at all the next day

Very professional Specialist for your teeth esp root canal or anything that your normal doctor cannot help you then here is the place to go. Dr. Chang is very thorough with his procedures. He does the explaining, shows the information you need to see on the screen at a very professional matter. It took me a very long time to be able to come here due to my schedule but when I did, it was worth it. My teeth needed help and I am glad I came here. Best of all, my insurance covers 90% and I only pay 10%. So make sure you come here and if you have insurance, it is very affordable!

Getting a root canal sounds terrible, but Dr. Chang got you covered!
This was probably the most pleasant dental experience I’ve ever had… and it was for a root canal!!!
Dr. Chang’s staff is very delightful and very pleasant to be around. Spoke to Noël, booked my root canal appointment within a few days of calling in and she automatically gave me a breakdown of the cost (with insurance applied) and I DIDN’T EVEN HAVE TO ASK. I also had to find a new general dentist because the one I’ve been using does not accept my new insurance. Dr. Chang recommended Dr. To (Parklane Dental) and Noël made sure the dentist was in my network and went out of her way and booked my first appointment for me!
I arrived to Dr. Chang’s office 10 minutes prior my appointment and filled out the paperwork. I was called in right on time.
Dr. Chang and his friendly assistant went over the root canal procedure and then it happened. He kept reminding me that the procedure will not be painful other than the first numbing shot… and he was right! The only discomfort I had was an itchy nose that I could not scratch.
They let me wear some not-​so-​trendy sunglasses so I wouldn’t be blinded by the lights and his assistant said I could listen to music, so Taylor Swift drowned out all the drilling noise. Be sure to have a lot to think about because you’ll probably be really bored and doze off. During the procedure, you literally could not feel any pain… The consultation took a total of two hours and 40 minutes and the right side of my face was numb for about four hours. I was able to eat 30 minutes after my procedure.
I felt mildly sore the next day but I was still able to eat on one side. His staff even called me the next day to ask me how I was doing and if I had any other questions. I was able to eat on both sides at the end of the week. I would definitely recommend Dr. Chang and his staff if you need a root canal.
Please note Dr. Chang’s office is located in a brown building (that looks like an apartment complex) on the second level. There is a directory that you can reference.

Dr. Chang easily saved my sanity and my holidays. I cracked a tooth on Friday night from my had habit of sleep grinding. (I now wear a night-​guard to bed). I went into my dentist’s office on Monday morning and Dr. Chang was able to get me into his office that afternoon.
I know a lot of people fear root canals, but when its either a root canal or a debilitating headache for months, I’ll take the root canal every time. Regardless, Dr. Chang’s root canal was effectively painless for me. Of course, everyone is different, but during the procedure I noticed about as much discomfort as is caused by a routine filling, which is to say almost none.
Now, my tooth is capped, I am experiencing no tooth pain and the debilitating headache it was causing is all gone.
Dr. Chang and his staff also have fantastic bed-​side manner, so if you’re looking for an endodontist for your entire family, Dr. Chang is the way to go.

Dr. Chang is fantastic. I wish he could my regular, general dentist. He is calm, caring, and explains everything really well. One thing I love about his office is that he doesn’t schedule multiple appointments during your appointment. He blocks out the schedule so that his focus is solely on you, no running back and forth and juggling patients. His prices are great, his office is convenient to get to, with great parking. My dentist couldn’t perform my root canal because of calcification, and referred me to Dr Chang. He was able to complete my root canal in one sitting, with no problems. He gave me very clear instructions on how to care for my mouth afterward. I am terrified of the dentist, and he made sure that I understood what was happening and gave me something to relax me before my appointment. From beginning to end, it was just a really pleasant experience for an oral surgery. I highly recommend him, and will definitely go to him in the future if (god forbid!) I have a need for an endodontist in the future.

Couldn’t be happier. Pregnant and needing a root canal is a pretty lame situation! Feeling super anxious, scared and nervous, Dr. Chang’s excellent bedside manner, calm demeanor and obvious expertise helped most of my anxiety disappear. The root canal was painless, with the exception of the necessary numbing shots.
Beautiful office and great office staff as well to help me navigate insurance cost/​coverage, etc. Worked exceptionally well with my primary dentist, Parklane Dental (Dr. To).

Okay. going the to dentist is no fun. going to an orthodontic specialist is even less fun. I had this toothache that my dentist could figure out so he sent me to Dr. Chang.
Dr. Chang explained the 3 possibilities as to why my tooth hurt and what he was looking for to determine the cause. He was very thorough and made sure I was comfortable.
He was able to diagnose the problem and recommend the solution-​the dreaded root canal. Heck, it’s better than extraction. Anyway, he pumped up the novacaine until I couldn’t feel my mouth or ears. My right side of my noggin was numbed. I know how Pacquiao felt after being hit by Marquez in #4. Dr. Chang drilled away, dug that dead nerve pulp out and sealed me all up.
Gentle and professional. I couldn’t ask for more in a treatment that is typically uncomfortable. If you have to get a root canal, Dr. Chang is a very good option.

My Philosophy: People are on their best behavior before you give them your money or marry them.
My Situation: I probably need a root canal, I’m in pain and have about 10 minutes this morning to make an appointment.
I called Dr. Chang’s office this morning wanting to make an appointment. I thought it would be a simple task. 5 minutes later, the questions were still coming from his receptionist. Then she wanted proof of everything I told her with a fax. The main concern seemed to be that I didn’t have dental insurance and would be paying myself. She said she would call back after receiving the fax. I tried sending the fax twice, but her fax machine wasn’t picking up. I called back, someone else answered the phone, so I was put on hold. A little over a minute later, I was told she was tied up with a patient, «can I help you?». I told her I needed an appointment to come in and again the questions «do you have dental insurance?». I finally ended the conversation be stating that her office seems to be really tied up with asking questions and maybe I should look elsewhere. She agreed and hung up.
I called another Endodontist:
1-«do you have insurance»
2-«are you in pain»
3-«we can get you in tomorrow morning at 8am»
4-​details…
Took me all of 2 minutes.
I am paying a little bit more for the initial consultation and probably for the root canal too, but at least I have the appointment and I didn’t have to mortgage my first born for it! Life can be easy…

I could not be more pleased with the excellent bedside manor. Although I received some bad news it was honest and accurate (I double checked).

Dr Chang was referred to me by dental office that I do not plan on using again. I hesitated to go to him because he was referred by a dental office that I didn’t like. But I needed a root canal and I contacted a few other endodontists and I decided to see Dr Chang. His prices were not the lowest but far from the high end and he was available when I needed him.
Dr Chang has a great demeanor– calm, low key and gentle. His office is clean, modern, peaceful but not obnoxiously showy.
I am thankful to Dr Chang because not long after my root canal, another tooth started to bother me. I went back and they determined I need another root canal (groan) but he didn’t charge me for the exam to the other tooth. They basically included it in the follow-​up to the other surgery and he could have charged for a new set of xrays.
something to note: when the original referring office contacted Dr Chang: they (the referring dentist) quoted a higher price. I don’t know if they get a referral fee and that results in a higher price but when I contacted Dr Chang myself, the rate was lower.

Dr. Chang is outstanding. He’s calm, caring, and goes out of his way to make sure that patients are not frightened or in pain while he works. Root canals are stressful, no matter how you look at it, and since this is his specialty he’s highly skilled both at the work and at reassuring the person he’s working on. I had a very bad experience with a root canal years ago and was very anxious about having this one done, but Dr. Chang did everything possible to put me at ease and the work was absolutely painless. His staff is friendly and the office has the very latest equipment. I would definitely recommend him.