Babies R Us

Not sure what all the negative comments are about, but I’ve been to this Babies R Us twice already, and I’ve never had a bad experience. The employees are super nice, and made sure that I had everything I needed to start my very first baby shower registry. The gift bags are not much, but who doesn’t love a few coupons and some sample items? I wasn’t expecting a $ 40 Boppy or anything.
In terms of selection, there is not a lot to choose from in the greater Annapolis area when it comes to baby stuff. So unless you are willing to go through the eaches at Nordstom and Macy’s, or drive to Buy Buy Baby in Rockville, this branch of Babies R Us has almost everything that you’ll need, especially if you’re on a family-​friendly «budget» or just want to see a variety of what is out there.
My recommendation is to register for the generic stuff at Babies R Us (e.g. feeding supplies, diapering stuff) and buy the specialty items like crib sets else where. If you’re not picky, well, this Babies R Us has everything you need.

The customer service is unbelievably rude! And when I need to ask for help, I am such an inconvenience for them! They have the attitude of ‘why do you bother me’!

I was really impressed by this Babies R us-​both the selection and customer service were robust! (I had been frequenting the BRU in Columbia and it’s awful compared to this one in Pasadena.)
This Babies R us is clean and well organized. I have a newborn and can’t get out of my apartment too often, so I had saved up several returns/​exchanges for one trip. The lady at the Guest Services was very helpful and the manager (I think named Mark?) really made sure everything went through. I was very impressed.
The selection was a TON better than the Columbia location — was able to find Aden and Anais burly bibs and small bibs as well as all sizes of Babyganics diapers.
This is now my go-​to babies r us; will never go to the Columbia one again!

I strongly dislike all Babies R Us/​Toys R Us. I find them to be large and soul-​less and usually cluttered and filled with unruly customers and their children. Makes me want to hyperventilate just thinking about it. That being said, this location is the best of a bad option: spacious, clean, and has a large selection. Having a baby means that trips to places like these are now unavoidable, especially with gift cards galore to spend, so I consider myself a bit of an expert on the range of quality here. This store really isn’t all that bad. I picked up a new changing pad and cover in about 30-​seconds flat. In and out and on my way. Not too shabby!

I’m updating my one star review to a two star review because when I went in to resolve the issue outlined in my initial review, (security devices on my purchase were not taken off of the items) the employee removed the security devices quickly and efficiently. I didn’t receive an apology even though this is the second time this has happened at this location, but I shop there for the selection not the service.

standard babies r us — good selection, clean, and the employees were pretty friendly. we were able to print the registry, find the items pretty quickly (aisles were well marked) and the cashier took the items off the registry once purchased.
i’d say that all in all babies r us is slightly more expensive for the exact same items over target or walmart. but they definitely have a greater selection than either of those places so its a crap shoot.