It was going to be my first time trying Applebee’s hostess escorts us to a table everything on the menu looked good but after 15 minutes we had to walk out we never got any service bad experience never again going to Applebee’s
Maria S.
Tu valoración: 4 Pasadena, TX
Food was decent. My kids food arrived way before mine, which I guess can be a good thing. Ordered the brunch burger which was pretty delicious and cooked to perfection! Manager came by to make sure service was great which is always a plus! Our waitress was Ashley and she too was very attentive. Definitely will return!
Jon H.
Tu valoración: 5 Rosharon, TX
Thanks for dinner! I came on Veterans Day with my mother. The total was $ 2.70… I tipped 40% of list price. The place was slammed my iced tea stayed full… The waitress, Jennifer was Great. The manager came by our tsble just to check up on things. I like the healthy choices on the menu.
Sharyce N.
Tu valoración: 1 Deer Park, TX
This place is awful. Ordered steak medium, it came well. Ordered a salad… never got it, but they tried to charge me for it. Waiter was super slow. We ordered alcohol and 2 waters, got one water and a cup of ice… incase we needed extra ice is what we were told. Hubby had the salmon, it looked awful, hardly any potatoes, spinach and artichoke. .and the potatoes were under done.
Chuy P.
Tu valoración: 1 Houston, TX
I had the late night munchies and heard good things about Applebees. This was my first visit. It smelled like a wet dog inside the dining area. I sat at the bar and ordered a few appetizers. The food was OK. It made me sick later though. I wonder why.
Oliya C.
Tu valoración: 1 Houston, TX
I do not recommend this place why? 1) they mess up your order 2) dirty place 3) cheat on food 4) even though they mess up your order, they want you to pay for that order you did not order. I am so glad we saw their mistake and they re do the check 5) I order 2 for $ 20 and they bring chicken pasta with 4 small slides chicken, but on menu it’s much more chicken then what they bring 6) do not worth it at all 7) wetter just sad Sorry and he could not make us happy just to ask, maybe we want something else 8) chicken was very dry 9) I order chicken quassia and on that quasadia was most cheese than chicken
Michelle F.
Tu valoración: 1 Houston, TX
The service was good. However the food was not. I ordered my son Mac and cheese. And you could tell by how it looked that it was just reheated. Not actually made when we ordered it. He barely touched it. And he loves Mac and cheese. The fries weren’t very good. When we got our appetizer of mozzarella sticks, they weren’t hot. They were just like warm. The food was just not worth the money. On top of that, my fiancé and I both ended up sick from it. Won’t be going back.
Kelli R.
Tu valoración: 4 Kemah, TX
not sure i liked the salad I ordered… previously I loved their salads but, just not the same… Our waitress was great… Devanie super friendly, attentative, and her bbq fries suggestion was delicious!
Daniel W.
Tu valoración: 1 Highland, CA
Lied to us over the phone told us that there would be no wait we show up five minutes later and they tell us the wait will be about an hour then we explained to them that we were just told that there would be no wait 5 minutes ago on the phone they were rude about it obviously most people don’t think internet reviews can affect their business these days I’d like to prove them wrong
Marilyn M.
Tu valoración: 1 Channelview, TX
Had my wallet stolen, the staff wasn’t helpful in the matter. They always have at least one beer that is sour, yet refuse to throw it out. Not going back.
Dennis W.
Tu valoración: 3 La Porte, TX
The staff is too playful. There’s a difference in having a sense of humor and being too playful. My waiter was very forgetful and just seemed out of it … kind of like a person with a drug problem. My chicken was overcooked and the waiter brought my kids the wrong desert. I was not impressed.
Chris F.
Tu valoración: 2 Pearland, TX
The ribs were good, but the service was slacking. The table next to us had to wait 15 minutes to get service.
J F.
Tu valoración: 5 Houston, TX
The staff was great throughout our visit they were very attentive and friendly. We ordered quite a bit of food everything was great quality I had the chicken fried chicken it was cooked to perfection and just like the waiter said it was a great portion size. It was our first visit in a long while but I will ensure I go back!
Wanda G.
Tu valoración: 4 Pasadena, TX
We come here a couple times a year. Have never had to wait for a table — seated immediately. Staff is friendly, but not as attentive as I would like to have, explaining why it’s not a 5 star. We tend to order the same thing when we are here from the 2 for $ 20 menu. I get the House Sirloin. Steak is always cooked as ordered. Good flavor. I sometimes order the garlic mashed potato, sometimes the baked, but both cooked properly and not too much garlic on the mashed potatos. My daughter is a pata freak so she orders the three cheese Chicken penne. She always has more than enough to take home. Good sized servings on all their meals. We always have a debate about mozzarella sticks or the salad for the appetizer, but either way it’s always fresh and good. Tables are not always cleaned up right away, but it doesn’t take forever either.
Tara R.
Tu valoración: 1 Pearland, TX
From the minute we were sat at our sticky table I thought we should just leave! The dishes were dirty and the food was awful! We ordered the spinach artichoke dip as an appetizer, a turkey sandwich with fries and a pecan crusted salad. Everything was gross! The turkey looked like pressed processed chicken, neither of us could even finish our meal. What a waste of $ 38!!! An expensive disgusting lunch!!!
Bear C.
Tu valoración: 1 Oak Cliff, Dallas, TX
love the menu have eaten at many applebee’s around the country. but the waitstaff and food at this location suck in the worst way. when you complain, they look at like go somewhere else. they made no effort to correct the order. will definitely not go back.
Billy W.
Tu valoración: 5 South Belt/Ellington, Houston, TX
Came here for Veterans Day. The service was outstanding. We were seated promptly. When my elderly mother couldn’t sit in the high seats in the bar area, they quickly found us a shorter table elsewhere. Our waiter, Austin, and the rest of the wait staff were very attentive and friendly. I ordered the crunchy shrimp and it was very good. Light and crunchy, the shrimp were cooked perfectly. And they put plenty of shrimp on the plate! My son loved the cheeseburger sliders. Very juicy and tasty. My mom liked the tortilla soup, tho she wished it had more cheese. My daughter sent back the Mac and cheese. They were very accommodating and replaced it with a kids corndog plate, which she liked. Overall very pleased with our meal.
Heather H.
Tu valoración: 3 Pasadena, TX
My boyfriend and I went had had dinner after I got off of work, around 9 pm. So a plus that they stay open till 2 am so we didn’t have to rush. The hostesses seated us and everything has good but it took about 5 – 7 min to ask for our drink order. And even longer to take our food order and there wasn’t many customer like 2 or 3 tables
Kimberly L.
Tu valoración: 4 Webster, TX
Now THIS the the Applebee’s that I know and love! Friendly staff, hot food prepared correctly, and yeah I am back to being a fan here. I still may not come here that often as it’s not right around the corner, an I know better than to come here on a holiday like last time, but I’m glad to know that it’s as good as I expect an Applebee’s to be. We got here kinda early on a Saturday evening and they weren’t very busy; our server greeted us and seated us; he was super sweet and very engaging. If you go and get seated in Brandon O’s area, you will be well taken care of! Our food was hot and fresh and Brandon did not let our glasses get empty; he brought extra napkins and just acted like he was really happy to be there. I’m sure being a waiter isn’t an easy job but the good ones make it look easy. The manager stopped by and asked how everything was; maybe he had just taken over because this was a total 180 from the last time we were there. I was a little hesitant at trying this place again but we were hoping it was just a fluke or maybe they were short staffed from the holiday and it looks like we were right. I like being right. It makes me happy. And now this Applebee’s makes me happy.
Tammie N.
Tu valoración: 3 Pasadena, TX
I go here for two reasons 1. Wireless access 2. Bottomless soup and salad. I must confess before the wireless I avoided the place. But frequently I need internet access during lunch. Internet has good speed and I never get bumped off like at some other places Food is average, nothing exciting. Service is a real problem for them. I was there last week for a meeting with 6 other people. 2 of the people arrived about 15 minutes early because they wanted to order early so they would already have their food when the others arrived they also had some work they wanted to complete before the others arrive. However, the hostess would not seat them until the entire party arrived. The restaurant was not packed not even crowded. The hostess was fairly rude about it also. Today my soup was cold, one of the ladies with me didn’t get a refill on her water(that’s all she was drinking) until we were ready to leave. I will be back but if another place comes along that I can have lunch and good internet access I will have no problem saying good bye.