Al and Ed’s Auto Sound

Joe was awesome. I put in a premium audio system. All high end. Everything was changed. Had alot of questions and called him alot of times. Always took his time and answered everything. Pretty knowledgable guy. Finding authorized dealers is hard these days, but they did a great job. Started when they said and finished when they said.
My freaking ear drums are hurting unfortunately.

Came here to get interlock system installed in my car for a few months due to bad choices made! Joe is nice and every time I came in he made me feel welcome. Quick service, friendly staff.

I drove an hour just to go here, because I’d heard great things about them. But I was kind of nervous about having to sit around for hours to just get a basic stereo to replace the broken 12 year old factory unit. Even worse, I was worried that even the most simple stereo (CD, radio, bluetooth, USB etc) would be too hard for me to understand.
I didn’t need to worry: They’re right off of the freeway, It was really quick, and you don’t know what a difference having some entertainment options can make regarding your driving experience! The trip home was a BLAST, because I suddenly had all of these options at my fingertips!
Best thing was this: Joe explained everything to me so comprehensively that I didn’t feel stupid, and I was able to have fun with the new stereo right away. He’s really good at making non-​technical people «get it,» so you can really enjoy your new toy, instead of feeling like there’s a whole bunch of stuff you’re not taking advantage of.
Joe rocks!

Several years ago I got an alarm system, speakers, subwoofer, amp, cd/​mp3 player, and full car dynamat in my 95′ Honda Civic. They did an awesome job, everything was great. Then my car got stolen and stripped. Of course I went back for new stuff. Joe, the owner gave me an awesome deal. I felt that it was very reasonable. I had a small issue with the alarm in which it was not triggered when the passenger door was opened when armed, but I went in to ask about it and he had his technician fix it within about 5 minutes.
Years later, I still have the car and all speakers, subwoofer and alarm system are still working like new. I’m getting a 2005 Honda Civic in a few months and I’ll definitely be going to see Joe when I get it.

I would like to thank you guys for the great job you did on my Silverado installing my Amp steps and truck cover. Can’t wait to install my Alpine flip down next week. Thank you once again for the great work, cost and customer service.

This place is the best. I am getting a new sound system in my car. New speakers, amp and sub-​woofer. Joe and Dusty are the best… They are so knowledgable and don’t try to up sell. Forthright and honest… My new systems sounds amazing… I would recommended this business to anyone… For all your sound, camera, navigation needs plus more… I am one very happy and satisfied customer!

Ever go to a place where you just don’t feel welcome? Where the man in charge seems annoyed you’re alive and distracting him from what he’d rather be doing. Which at the time of my arrival was absolutely nothing.
I felt like I was in San Bernadino. Not Pasadena. The dude up front wanted everything to be his way or he’d roll his eyes. I rolled my eyes and left.

I’m always impressed with these guys each and every time I stop by. They know everything about anything and will make sure it’s done right the first time. Everything looks great, sounds great, works great and I am happy. I even dropped by a few days later to ask some questions and they made sure to make time to have answers for me. I highly recommend this place if you want your new equipment to work right and sound great. I can’t imagine going anywhere else.

I had to come here over a period of time for interlock services. Joe helped me each time and was always very welcoming, efficient and professional. I did not get the chance to use their services for radios, etc but once I get a new car I plan to. Come here if you’re big on customer service like I am and want to be treated fairly. Great guys here!

These guys are EXCELLENT. I was probably the biggest hassle customer they ever had (we had to go back and forth ordering parts, before I finally decided I just wanted to stick with my CD player). Long story short, they were patient, respectful, and gave me my full refund with no questions asked. COME TO THESE GUYS. THEY’RE NICE AND KNOW WHAT THEY’RE DOING!

Made an appointment for my lunch hour. My problem was diagnosed and fixed (bad cable) in ten minutes and for under $ 25. Can’t get much better than that. I love these guys.

The next time I went, they were busy and they treated me like they could care less if I was there. Also their new place stinks, It’s a dirty looking garage. No place for costumers to sit or wait. After being neglected for 30 minutes, I left and took my business to another Al&Ed’s.

Had my car in there to have an after market Nav/​infotainment unit installed (via insurance since previous unit got stolen). They did a really nice job and everything seems to work fine. They even got the extra cable (and approval for it) that wasn’t sent by the insurance dealer without getting me involved. He also pointed out that the seemingly standard aux audio jack is not actually standard for Pioneer since Pioneer wants to sell you their own cable to make more $$. Clearly the guys are very knowledgeable.
The lack of a 5^th star comes from the fact that they close at 5 everyday, not 6pm as the sign on the door says, or the website. So when I came at 5:45 to pick up the car… well, you get the point.
All in all tho, I would use them again even if insurance wasn’t paying for it.

After installing a stereo dvd player at a local big dealer, the radio on am was very weak… only one channel came in and it was static ridden. I returned the unit and was treated well… full refund and old radio reinstalled. When looking for another radio and found a mom and pop that made me feel a little uneasy… especially since they only wanted cash and not much selection. So on the way home, I pass by Al & Ed’s Auto Sound. I decided, hey, might as well check it out. Glad I did. I found folks who were attentive to what I needed and spoke with a couple other people about radio am reception issues… they said, it should work fine. I trusted them and they recommended the unit I purchased. Installation was completed the next day and everything operates really good. They took me a ride in the car and explained everything… I left feeling much better than the other two places. The price was a little more than I wanted to pay, but they did discount $ 50 when I told them that. So, overall, it probably doesn’t get any better than this shop. No place is perfect I realize, however, I was very happy with their work on my car.

Prices where competitive.
Nothing really stood out about the place good or bad.

Good customer service. I got my kenwood excelon dnx9990hd installed here. The manager here is personable and the installer did everything cleanly. I did not see any scratches on my dash when the work was done. The entire installation took about 4 – 6 hours.
Dont forget to check-​in through your Unilocal app to 20% off on one item.

Good salesman, fine product, crappy install.

I’ve been a loyal customer to Al and Ed’s since my college days for their great customer service, professional manners, and great low price. But as the years went by, fixing up my last few cars wasn’t a priority anymore. I outgrew it and phased it out. Just a couple of days ago, I drove up to their pasadena shop and spoke to Joe about installing a bluetooth system in my car. Gave me a great deal for a single deck head unit, but I was in the market for a double deck which is a lot pricier than the single decks. Joe showed me 2 double deck units, both Pioneers. I forgot the price of the first unit he showed, but the 2^nd one really caught my attention. It was for $ 499, which was a great price for all the features it came with (DVD, Navigation, Bluetooth, Pandora integration, 6.1 Touchscreen, Direct IPOD Control and etc.) Now, I’m no longer hip to all the new cool gadgets, I’ve grown out of that. But purchasing this unit brought the kid out of me. With installation and the extra parts needed, my bill came up to an even $ 700 dollars, and that’s with my Bose System installed! Now to give you a price comparison, I was at Best Buy a week ago and was eyeing another Pioneer Unit which was on sale for $ 200 bucks. For that unit, with installation, including my Bose System, the bill came up to $ 647. And that’s for a $ 200 dollar unit. The deal Joe gave me at Al and Ed’s gave me a much better double deck unit, which I’d like to add looks hella sick! I’m so glad that I trusted my instinct to shop around and remember Al and Ed’s.

I purchased an Alpine CDE-​102 from Al and Ed’s Autosound and had them install it in my VW. Joe matched the price from Best Buy and beat their installation price by a *long* shot. He also advised me to wait on speakers to see what they sounded like after the new head unit was installed.
Service was prompt and when I picked up the vehicle Joe went over the features with me.

Seriously, driving in L.A. without a working radio in your car is torture.
The kind of torture that should be reserved for the worst criminals in the country… no – the world. The kind of torture that should only take place in secret torture huts in bad action movies.
I can’t even describe to you how awful it is to sit in bumper-​to-​bumper traffic on the 110 going through downtown with nothing to sing along to. I guarantee you put a reluctant informant in that situation and they’d crack!
I’ve endured that torture for a YEAR AND A HALF. I got by with an ipod/​iphone and a portable ihome for some time. But seriously, listening to the same playlists on tinny speakers is almost equal torture.
Torture enough that even my boyfriend wouldn’t ride in my car.
Torture enough that he bought me a car radio for my birthday.
But, lo and behold, when we go to install it – my wiring doesn’t match up and it’s much more complicated that we initially thought. He takes it to some other Al & Ed’s and they quote him some ridiculous price… he calls up some other audio store and they give him the runaround too…
So this amazing radio that would end this brutal torture sits in my back seat for about three months…
Until last week… when we walk into Al & Ed’s and we hand the radio box over to Joe and he says, «no problem, be done by the end of the day»
Ended up picking up my car the next morning — cost was the standard installation price, a little bit for the harness and a little more because they had to rewire some stuff… but it still came out at a very reasonable price…
When we plugged my iphone into the aux plug and it wouldn’t work, and we couldn’t figure it out — Joe came out and set it up in about two seconds.
Super great service and it couldn’t have been easier.
And finalllyyyy the torture is over and I can once again turn up the stereo and have my own karaōke dance party in my car — singing along to cheesy songs and dancing in my seat.