The layout makes no sense. I know it’s been an eternity since I’ve been to this chain, but I seem to recall the dining part away from the games. Not any more. If you order food you are surrounded at all times by screaming children(expected) and games that make every possible noise(annoying). I don’t know how an employee could last more than a week. Speaking of employees, they were great! Place was definitely understaffed. Pizza has been majorly improved, to the point that it can be called«good». Assortment of games was good, but many were confusing, even for adults. Better directions(or any) would fix that. They have ticket self-scanners, so the parents have to do the work that the employees used to do. The selection of prizes is atrocious, by level.
Gina C.
Tu valoración: 3 Independence, OH
I took my 2 year old here to play on his birthday. I hadn’t been to a Chuck E. Cheese since I was a small child, so I didn’t really know what to expect. It turns out that he’s too young for most of the attractions at this location, but that just means that it ends up being a really cheap outing. We stayed for about an hour and a half, and they only turned on the animatronic ChuckE once. I wish they did that more frequently, as it was my kid’s favorite thing. They did give us all matching stamps when we arrived, and had signs posted about«everyone who arrives together leaves together,» but no one actually checked us when we left. I was surprised at the number of adults there playing games. I’m not really sure what to think of that. Cheaper than Dave and Busters? I didn’t think it was any dirtier than every other place I’ve been to where kids run around and play.
Kyle S.
Tu valoración: 1 Cleveland, OH
This place is nothing but a breeding ground for disease. The kids have a ton of fun in there but after playing all day they need to be power washed and degreased outside. We stopped here after visiting the rainforest on a Sunday and I’m pretty sure the rainforest was cleaner and held less bacteria. We choose to eat lunch at home instead of feasting on their pizza or salad bar which features lettuce that has been wilting for days. The only positive to our visit was how they checked every person out as they were leaving. It appears that several parents take their kids there so they don’t have to babysit. It was packed when we were there and there had to be at least 10 kids running around with no shoes or socks on. Gross! On a cold spring day there aren’t a whole lot of options for the kids so we decided to go here. The kids love it but the place its dirty. It reminds me of a Walmart with games…
Luke M.
Tu valoración: 3 Parma Heights, OH
Chuck has done a fantastic job over the past few years cleaning up this location! When I first walked in I immediately recognized the transformation. With goofy smiles the staff was working diligently to maintain the cleanliness. It was like the smiles were mandatory or maybe glued on. Very friendly staff. One star off for the food. The pizza was awful. It’s called Chuck E. Cheese. There was little cheese and no sauce. It was cardbord with a spritzing of cheese on top. Yuck. Thankfully we passed on the salad bar. It looked beat up and the lettuce was wilting. We really didn’t come for a superior meal — it’s about the entertainment… right Chuck? Another star off for the fact that while the team was working hard they were also working hard to limit their workload. Half of the tables were marked ‘reserved’. These were ALL the tables in the stage room. Part of the experience is eating your crummy meal while watching a hastily made animatronic/video show. Your can’t do that when all the tables in the vacinity of the stage are mysteriously reserved. Eat somewhere else then pop in to play a few games… Your kids won’t mind and Chuck won’t care.