US Post Office

I am reminded once again why I don’t pay many visits to the Post Office. I had to go to do a certified letter. I show up and there were 6 folks in line. There is only one associate behind the counter. The line grew to 10 – 12 and still only one person serving the public. He was a nice guy, very competent, but he did nothing to ask for more help. The USPS continues to be stuck in the 1990’s. The rest of electronic commerce has passed them by just like the rest of the US Government. Go figure.

We recently relocated our office to Parker and of course I go to the post office alot. First experience was pretty nice. Walked in and being a post office pro, go to self service. I was in and out in five minutes. Nice and cool in there and well lite too. Worked well for me.

Went here today for the first time. Stopped in between 12:30 and 1pm and expected a wait since it was lunch hour and I thought it might be busy with people running errands. Especially since I had just encountered a ridiculous line in Castle Rock’s P.O. Not the case here. Only one person in front of me. I was out the door in less than five minutes with my package shipped. This place is an oasis compared to their Castle Rock neighbors! Interior is very nice and staff were pleasant.

Customer service is incredibly bad, maybe the worse I have ever seen. After a bad experience I went to the UPS store and it cost less there too… USPS in Parker is the best thing for the UPS Store in Parker

At first I thought he was kidding when he wouldn’t use a couple pieces of tape to adhere my paid postage label to its box. No, he outright refused to, even refused to use the priority tape as I had paid priority shipping. I’m done with USPS

It’s a post office, what do you want? It’s like riding Amtrack: You don’t know why these public interest companies still exist, but you still use them.
This PO has two good things going for it — 1) the drive thru mail dropoff lane is fast and you get out in a hurry because the street it’s on is double laned but no one drives on it and 2) they have a ²⁴⁄₇ stamp vending machine in the lobby for emergency needs. If you need to use the counter, have fun in the slow lane.

Wait!
Oh yes, wait a minute for the post, man
Wait!
waaaiiit for the post, man…
Please Parker PO, look and see
Oh, yeah
If there’s a long wait in my future for me
Please, please Parker PO
You know it will be a long time
Oh, yeah
Since I will always have to stand in line
There must be some hope today
from that counter so far away
please Parker PO look and see
is there a super long wait for me
I’ve been standing here waiting Parker PO
sooo, impatiently
for just some stamps, or to mail a letter
now I’m starting to get P.O.‘d
Tired of waiting for the post, man!
— — — -
There never seem to be enough clerks for the number of windows available. And, this might be my imagination, but it seems that as the lines get longer, the number of people working actually seems to shrink, rather than grow. Yes, I know people need to take breaks, but please add some staff during peak hours. The new postal machines have eliminated some of the demand on the staff, but they are spread out, so you play a guessing game as to which one to get in line for (no central queue). And, although the machines do a lot, they seem to also be confusing to a lot of people and waste time with multiple «are you sure?» type questions, or attempts to up-​sell you to more expensive services and products. And don’t even get me started on the parking lot, where everyone is fed through one way in to both the letter drop off, and parking spots. It is a narrow bottleneck, and a gauntlet for both cars and pedestrians.

The Parker Post Office has lots of problems up front, but the Bulk Mail Entry Unit is the best I’ve ever worked with. Kori and Pete are always efficient and helpful and we never have any problems with them.

Open 24/​7, and has automated postage machine, very convenient.

Can we just declare the Parker Post Office one of the worst around and move on. There is a man at that counter that has been there for years and years and he gets slower and louder as his pants and age get higher! Anyone that’s been there will know this guy. He’s nice enough but, he wants to chit chat while he’s working and there is a huge line. I can never get in and out of this place in the amount of time I should be able to.

I went in there when I was 16. Yep eight years ago… my mom has a phobia of the mail… hates the bills… hates the junk… what have you. So, I decided to go to the post office and pick it up (it’d been a month and a half). I waited in line for about twenty minutes and when I get up there with my card, they can’t find my mail. They take my number and say they’ll call when they find it.
I get home, they call and talk to my dad. Dad says, they said don’t wait in line, just go up to the front, say you’re here to pick it up and that they told you to come to the front desk. So I head out and do that. By this time there’s a pretty long line, but I figure the line of communication should be good and I can get the mail and get out. Nope. I go up there and ask this old man who proceeds to yell at me in front of the entire post office «Do you not see the long line of people here? I’m just supposed to stop everything and get you your mail?» I’m very taken aback and I say «I was told on the phone I didn’t have to wait in line, I could just come up… it’s that basket right there» I point to the only one sitting there, so I know it’s mine. «No! You need to wait in line like everyone else.» So I turn around and start to leave and he goes «Can I help you with anything else?» To which I turned around and flashed him the bird and said «You can sit and spin for me asshole.» I don’t take kindly to being treated like dirt, no matter how old you are or what your reasoning may be.
Flash forward to now. Yes, it took me that long to go back into the post office. That guy still works there. Luckily I do all my label printing at home so I just have to drop it off right when you walk in and don’t have to wait in line and risk getting him.
The parking lot is atrocious and I have been backed into once, and almost hit on more than one occasion. I park across the street now and cross Pony Express Dr. when I need to mail something.

It used to be going to the Parker, Colorado Post Office meant long, slow lines. That is until the Stonegate Post Office opened several years ago. It is not the closest Post Office from my home but it’s worth it for me to drive the extra miles. I have always received excellent service, the owner even offered to make custom boxes for a rather large set of bull longhorns I was shipping out of state, and he didn’t charge me for the extra work! The owner employs several young people in the community who are friendly, well trained, and have excellent customer service skills. The store also has gifts, locally grown honey, books, passport service, and lottery tickets. Currently located next to DMV, and in March 2011 relocating to larger space across the parking lot next to Guiry’s Paint store.

You know, I generally try to avoid this place as much as possible. Most post offices aren’t a joy, but this one is a little more subpar then other’s I’ve been to when it comes to service. I’ve been coming here fairly frequently for over 5 years and my experiences never cease to baffle me. I can probably count on one hand the amount of times that I have gone in and had an okay experience.
I’ve been told that I couldn’t pay for postage one time by a postman because I had written ‘Please see ID’ on the back of my debit card instead of my signature. He refused to accept the card unless I signed it right there in front of him. I’ve had to tell the counter clerks several times in one transaction, that no I do not want stamps. I can never find a pen in the place! If you go in to drop something off after hours it would be in your best interest to have a pen with you just in case. The parking lot is always really dangerous.
I regularly receive my neighbor’s mail in my mailbox at home and have to deliver it to them. I have actually had one experience where I dropped off a package after hours, paid for the postage and put it in the outgoing bin for the next day and they brought the package back to my house even though I clearly wrote on it a TO addressee and FROM.
Last time I was in I had been waiting in line, and postman that had just finished helping someone and was doing the finishing paperwork was standing at the counter… some random person walked in from the street and straight up to the counter, completely cutting the line and the postal clerk just ignored me and everyone standing behind me and took care of the guy!