Fantastic Sams Hair Salons

I called the store to see if my niece Ally was available. The owner told me that she had quit and was «feeding horses in the morning «instead of cutting hair. I thought that seemed strange as Ally has no horses. I called Ally and found out that she had gone to Bullocks Salon in Castle Rock. So the owner had lied to me. Ally didn’t quit to feed horses, she just went to a better salon. I refuse to give my money to a business whose owner lies because she is mad that an employee wanted to better herself. The other girls who work there should take note…

Went in at 4:45 and was informed they were taking no more customers even though they are open until 5. If you are open until 5, you should take customers until 5, school rush excuse or not. Will not be back, plenty of other places in Parker to give my business to, I am at one of them now.

I’ve only been in Colorado for 3 years, but have never thought about going anywhere else! They are always so inviting and it doesn’t matter which employee I see they are always there to make me look my best! I chuckle when I read other reviews because instead of teeing off on a business behind a screen and a user name… I believe a good chat with any management team would go a heck of a lot further! Wish there was an option for six stars because these ladies bust their backs and i appreciate them!!! Keep it going!

Lynn and her team are AMAZING! Everyone is so friendly and very good at what they do. My 9 year old likes the cookies and candy they have available for their customers. I have come here for 6 years now and would HIGHLY recommend this location!

They do a decent job with hair cuts. I have gotten my hair cut there and so have my sons. I will go there again simply because of price and convenience. I have never had to wait longer than I was told. However, I have only seen one person smile when I have been in there! Everyone else is glum and rude and acts like you are a bother. Smile at your customers people!!!

Scenario: Appt scheduled this morning for 10am.
FAN SAMs due to open at 10am.
I arrive @ 9:55am… no sign of life inside salon, so I meander down to Starbucks & grab a jug o’ java. Back at salon @ 10am, no sighting of human life inside. Sit in my vehicle having full view of salon for 45 minutes and getting frustrated and disappointed by the minute as they tick by. I’m SO disappointed. No call, no notice, no sign of life. Nothing.
With my being in the service/​hospitality industry for 27+ years, this is not how you run a business… a lucrative one, that is. I’m beyond frustrated… I’m SO disappointed.
If this FLORIDIAN can make it to her appointments then I expect COLORADANS to make it to theirs. GEEZ!
ps Guess which Fantastic Sams IS open and HAS BEEN open since 9am today? Fantastic Sams @ Arapahoe Crossing…
pss Guess who now has a new salon? Yep, that would be this girl! (Hate leaving a salon after almost 2 years, but apparently I’m not as valued a Client as I valued my *past* salon.)

I’ve gone into fantastic sams a few times now to get my haircut and I’ve always had a pretty good experience. Very polite staff and my hair has always come out how I wanted it. I decided to make an appointment to get my hair colored.
I wanted some highlights and lowlights to have a change for the winter. Kayla was the one who colored my hair. I absolutely love it! She listened to exactly what I wanted and it came out better then I could have hoped for!
I absolutely recommend fantastic sams!!!

I have had Lynne cut my hair a couple times in the last few months. I was pleased with the cut. It was time for me to get hi-​lites and a cut, I called several days ahead to make the appointment with Lynne. I was hoping to get in on Thur, but was told she was not working, but she could do it at 2:00 on Wednesday. So I made the appointment for that time.
Upon arriving at the salon I told the receptionist I had an appointment for a hi-​lite and cut. I was told the computer was down and they had just re-​booted it. Lynne was at the desk also and asked who it was with. I told her I had booked with her since she had cut my hair before. I was informed then that she, Lynne, does not do color as she is allergic, that I must have called the wrong Fantastic Sams. I said I know I called this one and then asked if there was someone else that could do it and they said that Kayla would be able to do my hair. (After getting home I did check my phones call history and sure enough I had called the right Fantastic Sams, right there by Village Inn.) My thoughts are running now and I think they could have said that the person that made the appointment for me didn’t know that Lynne didn’t do color. I would rather they admit that there had been an error than to tell me I called the wrong place.
When Kayla finished coloring my hair I’m was thinking WOW, she gave me a WHOLE LOT MORE hi-​ites than I requested. Upon closer inspection in the mirror after I get home, I can see two silver dollar sized sections of completely bleached areas and everything is over processed. The bleach most have leaked through a hole in the foil or out the ends. My hair LOOKS HORRID! My daughters wedding is in 3 ½ months. How will it ever look nice by then??? I am just flabbergasted that this stylist passed beauty school and is working in a local salon.
I so much wanted to go back there today and see if they can’t do a reverse hi-​lite so my hair looks more natural. But after reading the other comments on Unilocal about this Fantastic Sams and their customer service, plus the confusion when I arrived at the salon, I am just so discouraged. It would just be a waste of my time. I WILL NEVER GO BACK TO THIS FANTASTIC SAMS AGAIN!!! They give the chain a bad name!

I have previously been here 2 times, my experience was very average. I went to take my son in today, and I was told it was going to be about a 25 min wait. After 35 min, and 4 people that came in after me being helped we decided to leave.
We will not be returning, there are enough simular chain hair salons it there that wool give much better customer service.

I have been a loyal customer to the shop for many years. After my last experience, though, I will not be going back.
I went in with my two children get haircuts. I was advised that the wait would be 20 to 30 minutes. No problem. After close to 50 minutes and watching customers who had come in behind us get served I asked when our turn was coming up. When the list was checked our names were not there. The lady shrugged and acted like she did not care. I asked for some prioritization and was again met with a lack of care attitude. I asked for the owner’s contact info and was given a card. I immediately called and the phone in the store rang. I then sent an email expressing my frustration to the owner and it has now been 3 weeks and no response.
It is unfortunate that that no one here seems to care about a customer who has spent $ 200 to $ 300 a year for the past 5 years here.
A simple we’re sorry, we’ll get you in next would have been all we needed to hear.
It’s a good thing Parker has many other options as we will never go back.

Horrible experience this last time, bc the lady cutting my son’s hair had no personality and couldn’t even fake a smile.

Wow, this is the best place to get your hair cut. I drive over 40 miles to cut my hair that is how good they are.

When my boys were little, my husband and I would just buzz-​cutt their hair. Now that they’re a little older (6 and nearly 9) and developing a sense of «style» they make specific requests (at the beginning of last summer, they got bright blue and bright red mohawks … so easy to find them when we went to Water World!!!) that we just can’t do.
We LOVE Fantastic Sams in Parker. The staff has always been very friendly and attentive and they do a great job with my boys. The stylists always spend time talking to them to make sure they understand what is being requested and my boys are always happy with the results, rushing to me to show off their new cut and saying, «Mom, don’t I look handsome?» The price is right and the service is quick.

My Family and I had a wonderful experience at the Parker Fantastic Sam’s on 11 153 S Parker Road. There were five of us who set an appointment for 6:00 PM during the week and we were accommodated within minutes of walking in. Everyone was friendly and had great smiles. Ally took my husband and asked a few questions before cutting his hair in his favorite style. She was attentive, clean, and quick. Tina Garcia took care of me and made sure she knew what I was looking for before she began. With attention to detail and a desire to be helpful Tina let me know of some nice tricks for keeping my hair the way I wanted using household items. She was conversational and knew the products in house very well. The cut came out just as I wanted and was a nice experience overall. Lynne did a great job with my six year old, who was having fun choosing her own hairstyle for the first time. Lynne did a good job discreetly checking with me before cutting my child’s hair and my daughter was very enthusiastic with the results. She has received multiple complements since the cut. Suzanne Garcia took my son who is five years old and listened attentively to me while I described the cut I was looking for. She pulled it off well and gave him an attractive even cut that I loved. Shawna did an amazing job with my little two year old who moved around quite a bit. It did not seem to faze Shawna at all and she pulled off a wonderful haircut! We all enthusiastically recommend this location.