Windsor’s World Of Shoes

The customer service in this store is atrocious, and it may as well be non-​existent. They refused to refund my 70 year old widowed aunt for two expensive pairs of Clarks sandals she purchased there. The back on the shoes was loose, and it was as if the shoes were previously worn and then resold. She made the mistake of not closely scrutinizing these shows before purchasing them, and when she tried to return them for a refund, the young salesgirl gave her a horrific time, and told her to go f herself! It was as if he pulled this girl out of a scene from Illegal Tender or some other movie about lowlife gangsters! My aunt then called over the owner, who seemed stoned, and he was also dismissive, and accused us of hurting the girl’s feelings! The 60-​something owner seemed creepily protective of a salesgirl costing him business and customer loyalties, leading us to conclude something uncouth and unsavory was going on beneath the surface. This odd, pedophilic alliance left a bad taste in our mouths, and we’d never even buy a sock here, let alone spend $ 200 on shoes.

Good selection of shoes and I suppose quality comes at a price. The ladies helping out are wonderful and seem to know their stuff, the guy on the other hand that seems to be the manager or owner looks overworked, bored, mean and somewhat rude. However if I’m going to purchase boots at a price, I would hope to get good quality. My last purchase appeared to be a great deal and splurge but beware that when I needed the good quality to kick in I was shocked to find out that if a boot says waterproof it doesn’t mean the entire zipper is waterproof, thus what is the purpose if my socks got completely soaked when I needed them the most. Also my daughters zipper on her boot broke within 2 – 3 weeks. It was hard to zip up and it eventually gave way. I was disappointed. Maybe they should invest in the zipper quality. Although I wish I could go back, I’m afraid of taking the chance once again. It wasn’t worth the 300 bucks. I was hoping to continue with their frequent buyer program but i just can’t afford to invest in the buy ten pairs in order to get one free program. I rather go to payless at least i know what i’m investing in and I won’t feel cheated.

Very cluttered store, but lots of merchandise, which has kept me coming back. However, the staff seem only to be interested in assisting parents with children, so good luck if you are an adult. They have ignored me every time I’ve gone in, which is their loss as I’d be happy to buy my shoes there rather than online, which is what I end up doing after I leave because I’m so annoyed that no one comes back to help if they bring the wrong size or I’d like to try something else on. In addition, they are pretty overpriced, particularly for the type of shopping environment it is. After today’s experience, I’ve given up on them.

They are THE BEST! They sell good quality shoes i.e. stride rite, and they have the BEST customer services. I have a three year old, and an 18 month old. The last time I went in I was 9 months pregnant. My three year old suddenly had to use the potty. The kind sales clerk quickly escorted my boy to the back, and let him use their restroom. She then sat down with my 18 month old, measured his foot, asked me what I was looking for, brought out several options, then insisted that she watch him walk in the ones we liked to ensure proper fit. It is rare to encounter such kind, and patient assistance! And every sales clerk there is like that every time we go in.

My mother, who lives on a dirt road in Vermont and literally spends most winters slogging through massive snowdrifts because the town plow doesn’t always make it to her house, begged me to buy a good pair of winter boots. She told me to look for boots made in Canada, not in China, with Australia falling somewhere in between.
So when I wandered in here one day, I was thrilled to find a huge selection of both Canadian and Australian winter boots in varying heights, price points, and levels of waterproofness, snowproofness, and stylishness.
Some people like super chatty, attentive salespeople, but when I’m shoe shopping I like to be brought my selections in my size and otherwise left alone. I don’t like having the shoes sold to me while I’m trying them on — I just want to see if they fit and look good on me, to walk around a little and see how they feel on my feet, and to be left in peace to make a decision on my own. This was my experience at Windsor’s World of Shoes, and I was able to decide on a beautiful pair of Canadian Blondo boots with cute details and super warm linings with nothing but my mother’s sage advice echoing in my head.
Once I’d made my decision and went to the register, my salesperson was friendly and chatty — she even gave me a pen and a calendar (which was awesome — I actually needed a wall calendar, and this one is a nice size and has pretty pictures of farms and mountains and stuff).
I like this little store and I like seeing small local businesses do well. I’ll be back and you should go too. Take my mom’s advice and get yourself a nice pair of Canadian shearling boots, you won’t regret it! I’ve been wearing mine for months now and they’re still waterproof, cozy, and warm.

Okay, I love the large selection of comfortable shoes. The selection is amazing. I just discovered Wokly and they carry this brand.
Rosie the sales girl was sooo patient with me. I tried a lot and couldn’t decide but she let me take my time even though they were closing. Btw I will shop earlier next time. And I’m going back with my boys for their shoes. I love the fact they have a large selection of fashionable boy shoes.

This store gets 1 star for having a decent selection. Customer service however is dismal. I bought sandals for my daughter’s birthday here just two days ago and was told specifically that within 30 days would be either refund or store credit. Today I’m told no refund ever. Guy spent 5 minutes citing their policy and how in 20 years they’ve never done straight refunds. Why do I care how long you’ve been in business, *the point is one of your employees told me different and you should stand by that.* I now have to find a way to use this credit at this store but other than that I will never step foot in there again and I plan to tell everyone I know about my experience there, too.

My son lives in crocs during the spring/​summer. Other stores in the area also sells them, but doesn’t have a selection like this place. I found three nice pairs, one that lights up, which he is going to love. If your child is into superheroes, they have a great selection of sneakers. They don’t have nikes, but they do have all things children love. If it’s your first time there, they give you an envelope, bring it each time you come, they will mark the front, after buying 10 shoes, you get the 11^th free. Which is pretty cool.