Excellent customer service at this location. Even if line is long the employees here move fast and are quick! Always leave this location satisfied.
Kathy G.
Tu valoración: 5 Niles, IL
They are friendly here and i love to sit in front and watch people go by while sipping my vanilla latte
Lauren Z.
Tu valoración: 1 Chicago, IL
I’m confused as to why there are three men working at the Starbucks in park ridge but one dude is making all the drinks. To the dude arranging tea: you’re worthless. To the dude making drinks: you’re clearly new and I feel sorry no one is helping you.
Nick C.
Tu valoración: 5 Chicago, IL
Besides the usual coffee drinks, I really appreciate the staff at this Starbucks location. The staff is always professional and friendly. They remember your name and care to make your day a good one. This is a smaller starbucks. But it’s a very clean uptown stop for coffee near the Metra, library, uptown shopping and the Pickwick theatre.
Leslie S.
Tu valoración: 2 Park Ridge, IL
Not a very friendly staff. At least to me. I walk in and no one greets me even though there’s no line. One associate is on the phone but the other next to her doesn’t even pause in her conversation to another customer to even say hi, let alone finish up to take my order. First one on phone finishes her call a minute or two later and makes me feel dumb about not realizing a «tall» was a small hot chocolate. Sorry I’m not such a regular at Starbucks that I don’t know that. No one has called my small hot chocolates that at one before or corrected me with such distain. Then walked away in the middle of me trying to be friendly about it. Next, no napkins in the dispenser furthest out on the single make your coffee as you like it counter and it’s right next to the window so I have to reach past the person standing in front of the full napkin dispenser to get some. Not that bad but still. I felt rude but I had to get going. And my chocolate comes. I check to make sure there’s no whip with the associate and he smilingly says no but AGAIN walks AWAY from me in the middle of a sentence I’m saying. And as I said, it’s not that busy that he needed to rush off to get the next customer’s coffee instantaneously. Made me feel like the smile was disingenuous. They may be friendly to regulars but definitely don’t make strangers feel welcome. I’ll go to the local coffee and pastry shop IN the train station next time rather than walk to THIS Rudebucks for their yummy lemon pound cake with a hot chocolate chaser.
Lauren K.
Tu valoración: 2 Lake Forest, IL
What insightful thing is there really to say about Starbucks? Nothing, really, because at the end of the day it’s an overpriced chain that that pretty much knows it’s the shit. I don’t typically write reviews for places such as Starbucks and other places you can find on ever other corner, but that’s the thing — with a Starbucks on every corner(almost) each store has to separate itself from the others by its customer service. You can set yourself apart in a positive or negative way, but this location definitely set itself apart in a negative way. I had come to this location on a Sunday afternoon to write some emails and in the span of 2 hours(it may not have even been a full two hours) I noticed that 5 different customers came back into the store to complain that their drink wasn’t made right or that they were in fact given a completely different drink than what was ordered. It’s understandable when a mistake happens here and there or if you just happen to get customers who think they’re «always right» but all the a mistakes in such a short amount of time seemed to be a reflection of the fact that the staff aren’t paying attention to what they’re doing or they didn’t receive adequate training. While sitting at the bar I also overheard one of the batistas being quite sassy to some of the customers which definitely isn’t the way to attract and retain customers, especially when these customers can go just down the street to the other Starbucks and probably receive better customer service. The only thing that I do like about this Starbucks(at least compared to the other one in town) is that there is much more room to sit here, but I’m not such a fan of all the communal tables they have set up. That’s just a personal preference, but it’s worth noting anyways. Moral of the story: if you value good, attentive customer service you probably don’t want to go here.
Frank S.
Tu valoración: 2 Park Ridge, IL
Just your average Starbucks. One thing that I really don’t like about this location is there is almost no seats. It’s very expensive and just simply not worth your hard earned money. If you want good cheap coffee you should just go to Panera.
Drew L.
Tu valoración: 4 Chicago, IL
This is a great Starbucks for coffee on the go. There was a short line and the service was very quick. We got a Café Latte and a Skinny Peppermint Mocha, both of which were prepared excellently. However, the seating is a little cramped and is probably not the best place to have a private conversation.
Kelley Kay H.
Tu valoración: 5 Chicago, IL
This is the best Starbucks in miles!!! Such fast service, they are never out of any breakfast sandwiches, and they are always very nice!
Linda N.
Tu valoración: 2 Des Plaines, IL
In neighborhood in errands stopped in with a bag of whole bean to be ground and not one of 3 people knew what setting to use for Keurig. They’re pretty popular by now so someone shouldve known.
Mike S.
Tu valoración: 5 Park Ridge, IL
This was, I believe, the first Starbucks in Park Ridge. The staff is good. They pour fast for morning commuters and are nice in the evening or with the weekend crowd. A lot of long time employees and almost always perfect. Glad to have them in the neighborhood. If heading south on Prospect do NOT turn left into a Parking space. The cops of Anus Ridge WILL ticket you! Enjoy your joe…
Dominick C.
Tu valoración: 4 Chicago, IL
It’s about 2:00PM on a Wednesday and there are about a dozen other people working out of this Park-Ridge-parking-lot Starbucks.(Not to be confused with the other Park Ridge Starbucks, which I’ve personally labelled the Park-Ridge-by-the-Movie-Theater Starbucks.) Bring your headphones because all I hear from other people is «logistics» and«P&L statement» and«The committee suggests…», corporate, etc. What’s a hipster like me to do?! Other than the Fortune-500 gibba gabba, I thoroughly enjoy the experience. Their green tea lattes taste awesome. The movie is at just the right level. There’s free 3-hour parking. AND if you pick the right table, the outlets are conveniently located by your crotch. Cheers! Oops, yes, sorry sir. I’ll get back to work.
Lauren S.
Tu valoración: 5 Chicago, IL
I love my Starbucks! I have my favorite baristas and they have taken the time to get to know me! I have had so much more courage when it comes to coffee drinking thanks to their help!(I never liked the taste before!) I can hardly start my day without them!
Maggie B.
Tu valoración: 5 Chicago, IL
I love this starbucks location… they are really fast making the coffee, super friendly with their customers, and they treat you like family versus a customer… it is really hard to find that kind of customer appreciation with big chains… and they always know how to make the perfect pumpkin spice latte, and skinny vanilla latte! Keep it up!
Jennifer S.
Tu valoración: 2 Chicago, IL
Disappointed. Ordered a tall coffee and they said they needed to brew another batch, then they forgot about me. When I came back they asked if I had ordered already and I told them I was waiting for my coffee, which never needed to be brewed to begin with. It’s not rocket science, kids.
Shaun R.
Tu valoración: 5 Chicago, IL
Even though there is another Starbucks LITERALLY connected to the parking lot behind this store, I prefer to go to this one. For starters, if you like nice employee’s who talk to you like friends instead of customers, then this is your place. Also, they seem to get the drinks right more often at this one. Hopefully you will get Sophia as your Barista, she is amazing.