Community Cab

Called for a cab for it to never show up. No cancellation call, nothing. Called after an hour, was told five minutes. Still nothing. Thanks. I’ve never waited 2.5 plus hours for a cab before with no update elsewhere.

Never Ever use this Cab service.
My husband had a few drinks at the bar in Des Plaines and was taking the cab home to Schiller Park when they arrived the guys wanted to charge him $ 60 for a 10 minute ride!
We use cab companies frequently going to and from Des Plaines and know that the average rate is about $ 22.
This driver decided that he can rip somebody of because the person he is driving is drunk so maybe they wouldn’t notice HA Ended up with cops at my house and driver surprisingly lower the fare to $ 30
Also tried filling a complaint with the company and I just keep getting rerouted.
This is the worst cab service in the area

Use Community Cab if you want to miss your flight
Zero stars is too many for Community Cab. This used to be very dependable cab company until bought out by Park Ridge Cab. Now, they operate under an exchange demand — supply model. Here is what I mean. When you call up to order a cab, you are requesting to be picked up but it is not confirmed, and they do not tell you. Your order goes into a pool for cabbies to pick up your order request. If no one picks it up, you will not be picked up and you will miss your flight like I did. EVEN worse, they do not tell you they are not picking you up.

Wish I could give zero stars. I would rather walk across hot razor blades and then through Aqua Velva brand aftershave than call Community Cab Co again. I arranged for a 4:30 am pickup the night beforehand. 4:30, 4:35, 4:40 rolls around– no cab. I call. The guy who answers says he’ll «look into it» and call me back. No return call. Mind you, this was for a ride to O’Hare airport. Generally, when people need a ride to the airport, they need it to happen on time because of their flight. Time to panic. We finally hopped in the car and drove. We were worried about how much the long-​term parking would cost, but good news! Long-​term parking costs slightly less than 2 cab rides and 2 tips. So we’ll never call Community again. Neither should you.

I wish I could give them no stars at all! Community Cab made me miss my flight to my own bachelorette party! Around 6:15am I called to reserve a cab for 8am. At 7:40am I call and said I was ready earlier if they had someone available. There response was, we will send someone soon. At 7:54am I called to see if a cab was on its way. The lady said I was next in line. I made it clear that I had a flight to catch and her response was «we still have six minutes» in a snotty way! At 8:04 I called back in. At first the guy said I didn’t order the cab till 7:40 am and then he told me they still didn’t have anyone available. By then I started yelling and worrying I would miss my flight. The worst part, I just read another review on Unilocal and they didn’t show up for someone else’s ride to the airport. I had to end up calling Pink Taxi. Maher was so sweet and did his best rushing to get me to the airport. The end result was me being two minutes late to check in. The worst part, there wasn’t a flight till the next day. Today I just spoke to Lonie about the situation. One word to describe her. RUDE! She told me she listened to the recording. and tried blaming it on me. It’s my fault they were late and I missed my flight? She is nuts!!! I’m suppose to call back on Friday to speak to the owner. I hope that he is a nicer man because everyone at this company has a real bad attitude. There was not even one I’m sorry. Apparently I’m also not the only unhappy customer. Lonie mentioned that I’m in the pile on her desk.

It should be zero stars– comm cab used to be our standby– we will NEVER use again– twice now– they have not shown up for airport trips and couldn’t explain why they did not have a driver here! Do not use them!

Highly recommend Des Plaines Community Cab, especially Cab # 123. Very nice and sweet man. Very personable and chatty WITHOUT being annoying! They always pick up at teh right time! If I do not pre-​call, theya re usually there with in 5 – 10 minutes. Excellent service!