Alan Rosenfeld, DDS

I went to Dr. Rosenfeld in Oct., 2015 after dental implants I had put in by another dentist developed a complication that will need to have two of the posts replaced due to infection. I saw Dr. Rosenfeld multiple times from Oct. to about two weeks ago (Feb. 2016) and probably laid out a few thousand dollars (for nothing other than consultation). He worked out a treatment plan with another specialist who is making a new kind of implant for the lower jaw that will be easier to clean. Dr. Rosenfeld also advised me to see a cosmetic surgeon he found for me to have a series of Botox injections to relax the muscles around my lower jaw, to make better cleaning easier. He said it was my decision, though. I gave the matter a lot of thought. Most recently, I’ve been leaning against having the injections. On Wed. (March 16), I saw the sub-​specialist for the prosthesis he’s making. I mentioned my reservations re the Botox injections. The very next day, I got an email from Dr. Rosenfeld’s office, saying he just wondered if I had followed up with the cosmetic surgeon. Given that I had seen the other doctor the day before and shared with him my reluctance, it seemed highly likely the second dentist had relayed the conversation back to Dr. Rosenfeld – not that he was merely wondering if I had followed up. In retrospect, I guess it’s a small point and there was no reason to make an issue of it. It’s just a personal thing – I get very annoyed when people aren’t straightforward about things like that. I replied by email that I knew Dr. R wasn’t just inquiring out of the blue, that I know the other dentist must’ve told him of our conversation, and that’s OK… I just want him to be straight with me about it.
On Friday morning, I get another email from Dr. R in a tone of outrage. He said he had not talked to the other dentist and that he was very insulted I called him a liar, therefore he was terminating all contact with me, effective immediately. I have to find another dentist to complete the treatment plan that had been worked out with him and the dentist making the prosthesis. I replied that I think it’s an absurd overreaction, not justified by the comments I made. I told him I find his reaction unprofessional and rash. If I was mistaken in my assumption, I said, all Dr. R had to do was say so and I would apologize. I stated I was ready to continue my dental work with him without prejudice and asked if he could do the same. A few hours later, he emailed again to say, no, his decision is final. We were done. I have never encountered such a ridiculous attitude in a medical professional in my life. To pitch such a hissy fit over so minor a provocation, with such an extreme conclusion, I find totally childish and unworthy of a responsible, medical professional, not to mention an adult. If what I’ve described doesn’t alarm or concern you, go ahead and trust him with your teeth and your money.