Kohl’s

Kohls is my favorite store. The staff is mostly friendly when it is not busy. The store is kept clean. The location is popular so merchandise is not available when they have sales. Overall is a good place to shop.

I love Kohl’s! You can get great deals and they have such awesome discounts especially when you have their card. Well this is mainly for the customer service I have experience twice with ordering an item ship to store. I used my credit card but I wanted my husband to go pick it up for me after work and in order to pick up an item from the store you need the email and a photo ID with the name from the email. Well since I am the one who ordered it I had to call Kohl’s and explain that he would be the one to pick it up. With ease they allow me to do it. Just had to give them his information and both times he easily picked up the items! So convenient!

I had the worst experience in this store on June 18^th. I had Ivy as my cashier & her friend Egypt was there hanging out as well. Both girls were extremely rude, immature & unprofessional. I was trying to bring to Ivy’s attention that one of the pairs of shoes was ring @ the wrong price than what was displayed on the shoe in the shoe department. That is when Egypt proceeded to say I was buying too many pairs of shoes which I thought was ridiculous! I asked for a manager several times which annoyed Ivy & she said she didn’t have time for this! I began to write the young ladies names down on a piece of paper which bothered them. Ivy said that I shouldn’t need her name. When I continued to ask for a manger. it began to cause a scene in the checkout area, Ivy picked up the phone & said she was getting James because she didn’t have time for this! Then I said please continue checking me out and I’ll go upstairs to take a photo of the mis-​priced item & take it to customer service. I had 2 coupons: 1 was for 15% off of my purchase & Ivy told me that I couldn’t use it. The 2^nd coupon was my $ 5 Kohl’s Rewards … which Ivy told me that I could nit use as well. That was when I finally insisted that a manger come because it was very wrong that they would not honor my $ 5 Kohl’s Rewards. After this continued for a few minutes, two managers appeared Aurea & Elizabeth. The two young ladies proceeded to yell over me when I was trying to talk to the managers. The managers told both girls to take a walk. I have never been so embarrassed or disrespected! No customer deserves to be treated so badly! Aurea the manager began to tell me that it was the end of the shift for both Ivy & Egypt … which I felt was a horrible EXCUSE for their ridiculous behavior! In no way was their behavior called for. I think corporate should be well aware of the employees that are working in their stores. These girls are giving the wrong vision of what Kohl’s stands for. I do not think corporate would be proud of Ivy, Egypt or Aurea’s behavior!!! I wrote to corporate and NO ONE ever got back to me … pretty pathetic that they allow this bad behavior!

Well people, what can I say? Don’t get out of your car in NJ.(?)
I’m not a department store maven, but this is place is sad. For some reason I thought it was supposed to be like Macy’s (?). The dollar store on my block has more class and customer service. Yikes!
Not sure how this half-​assed franchise stays afloat, except that they took over the bankrupt Filenes Basement locations?
Truly horrendous, I would take a bus to Target over this mess any day.
Oh and if u thought
was affiliated with the kohls storefronts, NOPE. I inquired ahead thru the website to save time and was completely misinformed. Then they sent an automated «apology» email, which of course made me write this review! But it’s ok, now we know that kohls doesn’t really want customers. Issue resolved!
I will end this rant with some savvy advice — use
and buy the «prime» membership. It’s SO worth it! By FAR the best customer service and selection of anything u need. Even fat soccer moms shouldn’t have to deal with kohls

One of my favorite Kohl’s. Ive been to about 3 others and honestly, this is the cleanest, most organized one. Even if the lines are out the door-​their system of moving people onto a register is very well together. They also always tend to have more things in stock here. I just think they should have better dressing rooms. theyre the messiest part about this place & to be honest its hard to find someone for help when youre walking around the store. Other than that, its my fave one.

I wouldn’t shop here because they have the weirdest return policy I’ve ever dealt with. I returned $ 100 worth of items but instead of getting $ 100 credit, I had to find items worth the exact same amount of money as the original items. It was a hassle to have to search throughout the store to find those specifically-​priced items.

quality of the products here are ok, you get what you paid for
workers here are very nice and very understanding
wiide variety of goods/​product you can buy
here comes the but…
if you have any coupons, especially the $ 10 promo cards that you receive in the mail, be careful of this ONE indian lady cashier. i am not trying to be racist but i received these coupons in the mail about once a month and i am entitled to use them. i never had any issues with anyone other cashiers except this one indian lady. she would ask me where i got it from and proceed to give me this dirty look like i did something wrong and just my luck, i’ve gotten her more than once as a cashier for some unknown reason… now i shop at the kohl’s up in ramsey… less crowded since its not sittin on a direct bus route from NYC

OMG I honestly don’t remember life before KOHL’S…
The deals and discounts are amazing…
I like the variety of items they sell and they always have really cute, and inexpensive baby clothes!
I usually go to the one in Ramsey but this once is cool too…
PS… I LOVE KOHLS CASH! HOLY SH*T. long lines are a drag though…

Friendly cashier, crowded, slightly messy but got what I was looking for. YOu can’t come in here looking for high quality clothing — it’s your average joe’s selection. You also MUST shop with coupons on top of their sales. Never ever full price. I especially enjoy purchasing kitchen items here. Not bad if you know what you’re looking for!

Yes this place could be insane and well just plain old sloppy at times, but let me tell you no one gives you more bang for your buck than Kohls if you are using your coupons, your dollars off etc.
They have just about everything anyone can want at a great sale price if you time it right.
You just have to go EARLY and know what you want. I never had any problems returning anything, but the lines can be insane.
All I can say is EARLY EARLY EARLY and go for it, you will save tons of $$

Clothes are always cluttered and place is usually packed. Parking is annoying but it’s a strip mall. Love that kohls runs promotions ALWAYS. You walk out saving so much money and clothes look great. I still have clothes from 5 years ago. And they have everything. From kitchen stuff, toys, décor etc. even my kurieg cups! Check out is always SO fast. Friendly staff too!

this place is very crowded I didn’t like it all

If you try to return something without a receipt, then you should expect unprofessional, ineffectual, and unintelligible service. My sister purchased 2 dress shirts for me as a Christmas gift on December 23, 2012 at this store. I went back yesterday to exchange one of the shirts for a different shirt.
I picked out a shirt that was priced less than the shirt I was returning. I figured that I could give the store credit to my sister. The line for returns was long but it moved quickly. Once I got to the register I was told that the value of the shirt was $ 3.37. The original purchase price was $ 45. I also noticed that the shirt was now marked down to $ 27. Again, I did not have a receipt but I wasn’t expecting such a low exchange price. If anything, I should have been offered credit for the new sale price.
And really, what department store charges $ 45 for a Chaps dress shirt or $ 60 for a Croft & Barrow dress shirt? I can go to Brooks Brothers and pay that much for a dress shirt, and those shirts are guaranteed to be wrinkle free for life… FOR LIFE!
Chaps + Croft & Barrow = low quality
This store is a fiasco. If I was an arsonist I would burn it to the ground. If I were a billionaire, I would open a discount department store right next to it, carry the same items and sell it for 30% less. I know I’d operate at a loss, but I’ll do whatever it takes to run them out of business.
If you like shopping here, then you need to do some soul searching. You are overpaying for everything you buy. You can afford to shop at JCPenney, Sears, or even Macy’s and you can find just as many deals and coupon offers at those stores as you would at Kohl’s
F*CK THIS PLACE…

All returns are upstairs. all purchases downstairs, can’t do both at the same time, so double line waiting. no bueno…
Like the shoe selections (Simply Vera Wang) but, common shoe sizes were gone :(

Good selection and decent prices. I wanted to praise the store on the amount of registers they had open at one time. The checkout was through the back of the store, but I waited no more than 10 minutes. I appreciate that someone at Kohl’s, be it corporate culture or this store’s policy, understands this customers biggest pet peeve while shopping… wasting time on lines.