Paramount Arco Am Pm

I bought two iPhone chargers because the attendant told me that they would accept the cord back if I kept the receipt.
So 2 days after the cord stops working, so I take the cord back with the receipt and they said where is the box?
I explained that the attendant didn’t explain that box needed to be kept too. He wouldn’t exchange the cord out of a new box and give me the new cord.
They didn’t understand English too well and then I claimed one was a manger and then when I explained how to fix my problem, all of a sudden he is not a manager!
Don’t give them any of your business

Every time I use this car wash it doesn’t work well or (like today) it brakes down completely Today a man named Riky (that’s what his name tag said) called me a «liar» and told me he wouldn’t refund my money after the machine completely shut down. I paid and had a receipt showing I paid, he first ignored me when I told him the washing machine was broke and my car hadn’t been washed, also there were 5 cars waiting behind me.
It was a nightmare, he first said I needed to move my car and I leave (without refunding me my money or washing my car)! I told him the same thing I have in the past, I would like to speak with your manager, he said there is none and I should leave. I asked for a corporate number and he said «find it your self, I’m not doing anything for you and I don’t care what you do.»
At this point I lost my composure a bit and gave him an ultimatum, give me my $ 9.99 that I have proof I paid or wash my car. I told him he is holding up a line of customers and costing his company a lot of business and he should resolve my issue quickly.
After nearly 15 minutes of me arguing with him and another guy that told me to «never come back» he walked my money to my car and refused to give it to me until I was near my car.
This isn’t the first time they have done this kind of thing to me, but this time their machine ACTUALLY gave me a receipt, usually they don’t refill the receipt paper so they can say I’m «lying» and get away with it.
Be for warned that this gas station has THE WORST CUSTOMER SERVICE I HAVE EXPERIENCE IN MY LIFE. All the employees will do is call you a liar and say there is no supervisor, manager, or anyone to voice a complaint.

I agree with the low rating for this Arco.
Not a fan.
When I lived in the area I would go to the Super Crowded Traffic Jam Arco on Downey and Flower before wasting energy at this wack 1.

Maybe the owners of this Arco will appreciate a simple request that their cashiers should at least say those simple magic words every single time when dealing with their customers… hello, thank you, good to see you again, see you next time. I’ve been coming here for a few years now and have only seen maybe one person behind the counter smile, or even say a thank you. I’m usually the first one to crack a smile or say something. Maybe I need to tell them a joke or something… or maybe that show Undercover Boss needs to do an episode here, that would be awesome.

The guy knows us by now but the reason for my one star. Man. Just the thought makes me gag. Pest control my friend, PEST CONTROL. The Mr. and I had decided to get some coffee and as I had slid over to condiments fuuuuuh there were baby roaches roaming in the creamers and syrup. I immediately flipped and told the guy all he said was oh okay and I gave him the WELL UGH DO SOMETHING ABOUT IT DUDE look but he did nothing not a thing. So I got a bag of chips and bottled cold drink. So disappointed

Avoid at all costs.