XpresSpa

I’ve been a long term repeat customer but your service has been getting steadily worse.
For example, I had a three hour layover in Las Vegas airport. Went to your store at terminal 1 d32 and no one was even staffing the store. After a few minutes of waiting a man approached totally uninterested in helping. I ask if some one could perform a chair massage and he pointed to the actual vibrating chairs. I said, the kneeling chairs with a person. He said there wasn’t anyone. The store was completely empty other than him.
Then I asked about a 90 minute table massage. Again same stupid answer. No. He said he was the manager of both airport stores and that there wasn’t anyone available because they had to let go five people and that he could call the other location. Then just stood there. I said, yes please call. He shrugged and went to the phone. Came back at said the line was busy, obviously not wanting to be bothered.
You just lost a $ 200 sale and my future business. I spend about 400 a month x 12 is a lot to waste. No wonder the store was empty… Your company doesn’t care about the customer or your revenues.

What a great idea and convenience to have a spa in an airport. I was in need of a pedicure and had a flight delay so I stopped in. They weren’t busy so I was right in for my service. The service provided the perfect amount of relaxation and quality without taking too long. The spa was clean and the technician very professional. Pricing seemed fair for such a convenience. I’ll definitely be back.

Worst … waste of money… lousy customer service… bunch of college kids working for an extra buck

This place is overpriced the management is unprofessional I would suggest you just skip it

It was a bit pricy $ 45 for just a basic mani or pedi, with no discount for the pair. Jonna was very sweet however and did a wonderful job. They has a very limited selection of shellac and a fairly small selection of regular polish. Lots of beige and pinks though.

Had enough time before my flight to get a half our massage. This was actually my second visit here. My first visit was probably a four star, this time definitely a five!
Anytime they can almost put me to sleep it’s good! Loosened up my neck and shoulders.
A little pricey but it is at the airport and was worth every penny! Now I have to make sure not to lose all my money in the casinos and save some for my massage!

Had great customer service from Stephanie!!! She went beyond expectations. Made my visit enjoyable!!! Thank you!!!

I had some time to kill before my flight so I headed here and got the express manicure. The manicures are done from a massaging chair, with the nail tech rolling around to each side to complete the work. Everyone here was super pleasant including my nail tech who was very friendly and took her time to ensure my manicure was perfect. Everything was very clean including the tools (opened from a sterilized pouch) and they have a screen with departure information so you can keep an eye on any flight updates. Afterwards they let me hang out in the chair a while since I didn’t have to rush to my flight. But the best part about the experience is that I have the best looking manicure I’ve ever gotten, and have received several compliments on it. Highly recommended!

I was fully intending to give this place a 5 star review after receiving an awesome neck and back massage from Damien, except he massaged me for 30 minutes instead of the requested 20 minutes, I almost missed my flight and had to pay for the 30 minute massage. I would recommend their services, but watch the clock yourself!

Was so happy to find this place as I got off my flight. I didn’t have time for a pedicure before I left home and didn’t want to pay the outrageous spa prices at my hotel ($ 90). Waited only 10 minutes and enjoyed the wait in a massage chair. Got a very nice pedicure — nothing fancy like hot stones or anything — for $ 35. Exactly what I needed! The place is very clean and instruments were sterile.

After a weeklong business conference in Vegas, carrying a heavy shoulder bag all day and walking miles and miles, I was glad to find the XpresSpa. The gentleman who did my 30 minute massage did such a wonderful job of working the knots out of my neck and shoulders. The bonus was that after the massage I was able to wait for my flight in one of their massage recliners which was more comfortable by far than the seats at the gate. This spa leaves you HOPING for a flight delay. I would definitely repeat the experience.

I might have to start buying plane tickets to get my nails done! I had really wanted to get a manicure before leaving town, but ran out of time. When I finally arrived at the airport, I realized I might be able to squeeze in some spa time. I had my doubts. I second-​guessed the wiseness of getting a manicure before having to haul around my carry ons, seemed like guaranteed smudge time, but I threw caution to the wind and went for it.
To be in an airport, the vibe is quite relaxing. From the nice lady who greeted me, rolled in my baggage and hung up my coat to the spa soundtrack. I had to wait 25-​minutes for my manicure, but that was actually a GOOD thing because that meant 25-​minutes of bonus massage chair! Now, I have never really understood massage chairs. They are usually the equivalent of someone pounding your back with a old man’s shoe in all the wrong spots, and then once every so often they shake the bejeezus out of you. These massage chairs, however, were blissful. The best.
They carry a smallish selection of OPI polishes, and even though the xpress manicure does not include all of the fanciness of heated mitts and so on, my nails look dynamite. By far, the best cut and shaped nails I have had in quite some time. And, this is the first manicure I have had in months that did not smudge. Lee did an excellent job; worth the $ 25. As I got ready to leave, they helped me fish out my boarding pass and get everything in order to prevent mussing my mani.
Witnessing my shiny new digits type this review is making me smile.

If you have a delayed flight or a connect in LAS this is the place to go. After realizing that i wouldn’t be able to get my nails orderly before my interview tomorrow, I stopped in and had the xpress manicure. It’s $ 5 – 10 more than I’d pay back home, but that’s airport markup for you. And actually — it’s worth it. The service is friendly — chatting when I wanted and also letting me take a little nap. The massage chair is one of the best I’ve sat in (seriously), and my nails look great. Highly recommend.

Ah. What a relief to my poor tired feet. All that clubbing in my best heels. 3 days in a row. Vegas does have a downside u know — for my feet at-​least! ;)
Anyways, my flight was delayed by an hour. My sister and I saw this place and we immediately knew we wanted it: p
She got the express manicure and I decided on the foot massage. It was like 15 – 20 minutes of heaven in Farrah’s expert hands! My feet felt relaxed and wonderful after the massage! My sister also loved her manicure. We came out happy bits :)
The bet part is the people here are super friendly, very professional and totally give u ur money’s worth!
Yayyyyy for this place!

Any savy smart travel girls’ new hot spot! I stopped into Vegas’ XpresSpa on my way to catching a flight back home to MN. Excellent customer service and speedy service. This is my new favorite spot while on the go! Professional, fun and stress reliever! I cannot wait to go back! Props to you guys — job well done!