Shadow Lake Collision Center

I had to take in my Ford Fusion after colliding with a wall of ice. After entering the building I was immediately helped and my car was inspected in their drive thru area. 20 minutes later I had my keys back and an appointment to drop my car off. The initial day the employees were very nice and accommodating, there was even free soda while you wait! After dropping off my car I received daily texts (which you can opt out of) letting me know how the progress was going. The day I picked up my vehicle I had slept through my alarm and it was 10 minutes until close. I gave them a quick call and they were more than happy to stay a little after closing time to let me get my car, on a Friday nonetheless! I highly recommend this shop and have never had such a great experience when it comes to auto work.
TL;DR?
PROS:
— Great service
— Great customer service
— Awesome auto body work
— Willing to work with the customer
— Great communication with customers
CONS:
— That this place only has 4 reviews

Took our car in for a crease in our back bumper. We were in and out in less than 30 minutes. They were courteous, professional, and did a great job. Hopefully, I never have to go back, but if my car ever needs body work, I will unhesitatingly go back to Shadow Lake.

Usually I would have taken my car to my friend who used to own an auto body shop, but since he changed careers, we had no choice but to find another place to repair my truck. My truck had sustained damage when my husband was driving into his parking garage at work while talking on the phone. Obviously, he hit something and caused damage to our once pristine vehicle. Anyways, we took a while finding a good place that wouldn’t charge an arm and a leg for the repair. We finally settled on Shadow Lake Collision Center. At first, I thought it was because it was super close to where we live, but as we come to find out, they are SUPER thorough here! Wow! We picked up the truck today and I almost think it looks better than before we took it there! Not only do they fix your car, but they also wash and detail it for you! Isn’t that great? Also, they did not cost too much either considering the damage that was inflicted on my vehicle. Needless to say, if I so happen to be needing my auto repaired again, this is the place I will go to first! Love them :)

I had to have some minor body work done and my insurance company partners with Shadow Lake Collision. I was very surprised at the fantastic service and great care in which they took do to the job on my car. They provided an up-​front estimate and insurance coverage summary within minutes of the vehicle inspection. They completed the work in only two days and it was absolutely perfect! They also performed a complimentary vehicle detailing which is on-​par with any detailing business. The price is about what I expected too — not outrageous at all. I really appreciate the job they performed for us!