Take your money and go elsewhere. Actually, run elsewhere. These people only want your money. This place used to be tolerable and good, but they have gone downhill. Some of the old, kind staff remain. Over the years, the old staff have been replaced by new staff who are more than willing to scam you. These people try to hassle you into getting procedures you do not need or are not covered by insurance. They will push you to get these unnecessary procedures. Grace Cho tried to hassle me into getting veneers(a cosmetic procedure not covered by insurance) by telling me I had an ugly smile because of my ugly teeth. When I was alone with one of the staff who has been cleaning my teeth for years, they told me not to get it because it was not necessary. The people at the front desk are just as bad as Grace. They are not afraid to lie to avoid confrontation and to get more money. One time, I asked to speak to Grace and I was informed that she was not there. I kid you not, she walks out of her office just as soon as the receptionist finished her sentence. The receptionist«corrected» herself by saying Grace was not in the reception area(which was obvious because you can clearly say that.) Bottom line is that these are dishonest people. The honest staff are slowly being replaced by staff who are not afraid to lie to get more money out of you. Grace will try to get you to undergo unnecessary procedures. If you’re unsure whether you need the procedure, go elsewhere and get a second opinion. In face, don’t ever come here. Go somewhere with honest people who actually deserve your money.
Sylvia A.
Tu valoración: 1 Sylmar, CA
Poor office staff Celina the office manager is rude, unprofessional and knows nothing. Beware
Lory R.
Tu valoración: 1 North Hollywood, Los Angeles, CA
Beware, they are for your money. They say out the total of charges on top of their heads without showing any breakdown of all the possible charges. They overcharge everything, even a simple x-ray copy, they charge $ 35. I won’t even give a star if their was an option. No wonder, there were no customers at all inside the office during my 2 hrs stay, just me — and i really regret it.
Paul H.
Tu valoración: 2 Los Angeles, CA
Sloppy, everything seems to go from nothing to a root canal or crown. Rushed and not very skillful work.