Darlene was very helpful, courteous and professional. She helped me every step of the way and answered any questions that I had. The service was great. I would go there again and recommend my family and friends to go there. There prices are reasonable and the quality is high.
Chris A.
Tu valoración: 1 North Hills, Los Angeles, CA
One star this place sucks I came in with my prescription for my glasses I saw two frames I like and I pay half the other half I came in payed 484 $ they called me to get my glasses one is ready nice at first I payed for scratch resistance the next couple days I got another call my other glasses are ready I had to work my mom pick up with my dad got insurance for both glasses I came to pick them up from my mom house I I notice a dent the next I could not go because off the holidays December Christmas time then New Years I had to wait I went in I talk to a lady I explain what happened she told me when I pick up my glasses the explain to me to check them I told her no one told me to check my glasses the first one are ok but they had scratch on them thinking they would come off eazy but no the other part had a dent she told me she told my mom to check them and this the first time they let the glasses go with a family member they told her to check them to my mom said no one to her to check them they lie covering up so she order me a new glass only one it’s was1−4 – 16 she order she say they will call me I waited a week 1−12−16 call to see if there where in had a guy pick up told him what’s my name told me they not in say ok he hang up on me the second time I call in same guy same thing give him my name 1−15−16 told me they would be in the 1−18−16 say ok hang up i waited the hole day I call at 6 something pm girl pick up told her if my lens told me no I say a guy told me think his name was Oscar told me my lens be ready on the 18th she told me no they order the lens on a Friday I told Friday the what the. 1−15−16 I was mad told her I went in two week ago tell me they order my lens last week told ok thank u I let hang up now it’s the 1−19−16 waited I call like 5 something pm guy pick up ask if my lens are ready told me yes but did not sound like he want to be on the phone told him am on my way to pick it up say uh-huh I went there waited for ever then a guy came up give him my glasses then came out give it to me I did not know if he was going to give me something he got on the phone am like ok can I leave told me yes like what the f he could off told me ok have a nice day letting me know I don’t need to wait for a a receipt or anything this plase this place is unprofessional piss my glasses should be scratch resistance no matter what no matter how I rub my lens with a dry cloth I spent over 484 $ I should be treated like a customer not a no nobody took my money then fell like am begging for something my family want to go here as will told them what happened they went somewhere els told a lot of people about this place to STAYAWAY
Miguel S.
Tu valoración: 5 San Fernando, CA
I googled this place and to my surprise it was really good. Great staff and professional environment. I found my new optical location.
Phoebe C.
Tu valoración: 5 Los Angeles, CA
Really happy I found this place. They have extremely nice staff, really nice frames and great prices. Definitely recommend.