Fresh & Easy

Excellent service, great products and overall a great one stop shop. One of the workers there I think his name was Matt, was a huge help. Def went above and beyond trying to help me find my fav f&e product. Thanks guys!

$ 9.49 for a mini bottle of Tide (never seen it for more than $ 5), no sunflower seeds available, forcing the consumer to purchase store brand and making the consumer ring up and bag their own groceries and more are just a few of the reasons why shopping at this chain is so inconvenient and rather annoying. This was my first (and last) visit to a fresh and easy market and now I see why a lot of these spots are closing down in LA. Having been in the convenience store business for over 20 years, we quickly learned how simple it is to be successful.
Here’s the «easy» recipe to run a successful convenience store–
–offer staple convenience store products with national name brands that all consumers are familiar with.
–price the items reasonably.
–ring up and bag the items for the customer, happily.
–shelves fully stocked and clean all the time.
That’s it! It’s that simple. I was surprised to see 3 (not 2 or 1) employees not doing anything but stand by the registers and watch the customers do all the work on their own. Not offering assistance, especially with bagging (I’m pregnant with twins so I’m huge), not saying hello or even smiling. Pretty poor customer service. Not sure if they were trained to do nothing but stare at customers do their work or management hired lazy employees.

I absolutely love this store. It’s so convenient. Everyone there is Always quick to help out. I’ve never gone to a grocery store and been so cool with the staff there to actually be on such a comfort level to remember the staffs names, but I honestly must say Andrea and Stephanie make me feel like I’m part of the team. Lol I’m crazy about the goods at the bakery. Especially the blueberry muffins, the wild oats honey peanut butter is awesome and can not leave that store without the creamy tomato penne. SO GOOD! They also have organic produce. For me, shopping there is a must when I’m around the area.

Good store. I’ve been coming here since they opened and they do serve their purpose as a place to get interesting and unique food and drink without the need to leave the hill.

Convenient location — definitely good for grabbing a few snacks, drinks, and other food items in a pinch! Service is not great — staff members are not friendly or helpful at all.

Very happy and please to have such a fine little market in my area. Quality and cost are perfect! Always something on sale and with the perks of the Fresh and Easy rewards, something is always coming to you for free. Last time, it was a case of water for spending a certain amount (don’t remember) but it was a nice surprise.

We love this place the employees are great… Its so clean. Everyone is so friendly… Great parking too

Love this place — besides it’s the only option in the area! I like the quality of most of their items and hit the clearance section first, because that chicken salad sandwich for $ 3.99 — which is good to begin with — tastes even better at $ 1.20. NOTE: this is an express store and does not have a public restroom.

This place is convenient because it is literally like 2 mins driving from my house. I been to many other fresh and easy and I liked them all because the meals are awesome and the soups are great too. I come here many times and its easy to find because the store is not too big. Its a good thing that Fresh and Easy took over Lunada bay Market.

I live right in the neighborhood, so I was excited to see a Fresh & Easy get established here. This place is great for emergency trips to the grocery store, particularly if you live a short walk away, like I do.
Let me just say that some of their ready-​made lunches are pretty good, some are not all that appetizing; but basically, I try to purchase these items when they’re on sale… because regularly-​priced, they’re not what I would call «bargains.»
Be careful, though. The reason why this place gets 3 stars is because the sale items need to be consumed on the day they get marked down, because they are close to expiration. I’ve purchased a couple of «sale» items only to find that they were already getting rancid or stale. So, just watch out. I wish they would be more careful about the freshness of the foods. Even if they are marked down dramatically, these items should still be edible!
Also, I’ve noticed that some of their flower arrangements on sale/​display are already wilted. These really need to be removed and replaced in order to keep this store presentable.
I haven’t had too much of an issue with the service – the employees are usually ready to help or answer questions. There was only one time when I had an issue. I was at the self-​checkout and the screen required an employee log-​in. The only employee in the area was chatting it up with a customer and ignored my polite requests for help, until I literally had to yell, «Excuse me – I need help!» After which, the customer this employee was talking to turned around and gave me a dirty look. Sheesh!
All in all, I’m glad this store is here because it makes those «emergency» grocery store trips much easier. However, I think there’s room for improvement when it comes to the freshness of the products and the ease of the self-​checkout.
One last tidbit: I am addicted to their seasonal item, the cranberry/​walnut/​raisin loaf! I’m going to go through withdrawal once the season passes and they no longer make them. Another great seasonal item: The pumpkin spice muffins. I also brought the pecan pie from here to a potluck and received rave reviews, but I didn’t have a chance to taste it myself. Please bring back the pecan pie!

I don’t like this place.
I’m glad that they have a market in Lunada Bay, I’m just disappointed that it happened to be this one.
The main problem is the service. There isn’t any. There is usually one person working in the whole store and they are never near the checkout area where people usually need them. I loathe the self checkout.
The other day I was there and we were doing the self checkout. The machine kept asking for an employee approval, probably for the wine we were buying, but then it wouldn’t read the bar code on one item, then it said we had unknown items in our bag… the thing was going crazy and the guy working there was no help. As a matter of fact, he was leaning against the wall chatting with another customer while we were trying to get his attention. In the midst of it all, another man was asking me for help with the self checkout. He was a self checkout virgin and didn’t have a clue. So after checking him out myself and teaching him how to do it, while our machine was still going crazy and the employee was just chatting away… I felt like I should be the one getting paid to be there!
I don’t think the people of Lunada Bay are going to support a store with such poor service. They better step it up and have someone helpful by the checkout stands if they don’t want to go out of business. When we were leaving, my mom said, «Next time, remind me not to come here.» Oh I will! No problem!

At first it was really strange being in here after all these years of shopping at Lunada Bay Market but now I am glad Fresh and Easy came to this location. They premade meals are actually pretty good and there is a lot of different items to choose from. One of the employees recently told me that in the back cooler there are items that are deeply discounted because their eat by date is either that day or the next. For instance I got Thai Peanut Sauce Chicken Skewers that were normally $ 5.99 for $.90.

Love this place! It reminds me so much of the convenient stores in Asia that I love so much.
It doesn’t have the local charm that the Lunada Bay Market had, but it’s still really adorable. They have everything you could need, and the prices are very reasonable. The market is very clean. There isn’t much of a staff there, but everything is really easy to find. The self checkout stands are super easy to use. It’s a great addition to the PV area!

With Lunada Bay market closed, this is exactly what Lunada Bay needs! Clean and efficient with self checkout. Small little place but has a great selection of groceries but what I love is all the prepared foods that you only have to microwave, grill, or throw in a skillet. The prices are great too! I love the cleanliness here :)

It’s name speaks for itself. The coffee machine seems to be a problem for some people but it has never given me any problems. The baked goods are pretty good and the morning buns are delicious. I can’t wait to try all the microwave meals in there; they all look delicious.

This little market opened June 14^th at the former location of Lunada Bay Market (which occupied the space for more than 75 years).
I’m so glad to see that another grocery took over the space because the locals need something nearby in this area of PVE that is almost exclusively residential.
In fact, today there were happy people all over the store, chatting with their neighbors.
I stopped in to check the place out for future reference.
There’s a self-​serve machine with Coffee Bean coffee, yay. All the check-​out stands are also self-​serve, but there’s always an attendant present just in case you screw things up.
I don’t normally shop at Fresh & Easy, and I dearly miss the charm of Lunada Bay Market… but some grocery here is better than no grocery. Or a CVS…
The store was immaculately clean, btw. Easy parking in the small lot. Cute little pristinely-​landscaped park next-​door.
Yes, they are open on 4^th of July.