Tommy Bahama Palo Alto

Fabulous store with fabulous customer service. Everyone here is extremely kind and Glenn is superb. Helped me find great Father’s Day gifts and of course didn’t leave without finding the perfect outfit for me– something I never would have picked for myself but it is soooo perfect. Love when shopping is made easy! Can’t go wrong with Tommy Bahama quality and you will love how they treat you here.

Love everything TB makes. Also really appreciate excellent customer service at this TB store (thanks Ly for helping us order the perfect shirt for the Huz).

This store is well… just absolutely fantastic!
Full disclosure: Through my employer I got the contract to maintain/​repair all the HVAC equipment for Tommy B. Stores for the entire Bay Area & I am so glad I did because it opened me eyes up to a much classier & comfortable way to dress!
I was under the impression this store was only geared towards the +50 yrs. old demographic but over the past two years I have found out just how wrong I really was. Seriously tho! They use very high quality fabrics which are exceptionally well tailored into pieces that offer a great fit which tends to make me look much leaner & more athletic then I actually am;)
Everything I have purchased has proven to be made to last.
It is more expensive then the stuff I was wearing before but it lasts so much longer & looks & feels so much better for myself it’s actually a better deal in the long run because I take care of my stuff.
There cologne & after shave is awesome too & all I use these days which caught me kinda off guard. TBH I wasn’t expecting the «trinkets» scattered around the
counter to be just as well made as the clothing.
I also, admittedly, wasn’t really looking to fall in love with any of my customers merchandise let alone invest a decent amount «revamping» my style but I’m glad I did.
I tend to just add a few pieces every couple of months and it’s been building up nicely & spacing it out has meant no shoppers regret at all.
They also send discounts to anyone who joins their email newsletter online & the 50 $ off a 100 $ or more purchase is my favorite.
Staff is AMAZING at ALL the locations & I’m not just saying that I promise; I don’t review very often so when I take the time to write a novel/​review like this one its only because I really appreciate the fact that they are genuinely really great, down to earth, attentive folks who from my experience work for a company that fosters great workplace attitudes.
Thanks Tommy Bahama & Co. for stepping my thread game up! ;)

Great customer service from Glenn. I went in looking for a particular pair of shorts (I know it’s out of season, but I’m headed for Hawaii soon), but they couldn’t find any. Glenn went upstairs to the storeroom and found a pair, but the wrong size. Then he searched and found me a pair that he ordered them online and guaranteed two-​day delivery. All-​in-​all, it was great to work with a salesperson who focused on custermer sat,

Hot ~ Sexy ~ Bahama!
Love this Tommy Bahama store. It’s the favorite DS (drunk shopping) place for the hubby and me to spend a Sunday afternoon. Aside from stylish island wear, they have a terrific staff that will cater to your every need. These boys always go out of their way for us and we love it. They also have rockin parties with food, drink and music. Did I mention their sunglasses are clearer than any I’ve ever worn? Gorgeous!
If you’re into having fun, looking good and being treated nice during your DS experience, I highly recommend this Tommy Bahama. They are the poi in my pulled pork!

I bought a Tommy Bahama shirt a few months ago. I have the shirts dry cleaned and around the collar, it started to pelt. I was wearing the shirt in the store when I spoke with the manager. He was very nice about it and searched for the same shirt as a replacement. He found one. All it cost me was $ 8 to ship and when i was there I bought another shirt plus some items for my wife. Great to know the store stands behind the brand!

This store is a little O.F. and over-​priced for my tastes but…
— it always smells nice
— they have cool candles and hawaiian-​inspired houseware items
— this is one of the few places you can find legitimately «classy» and well-​made Hawaiian shirts and other attire!

Beautiful store with great customer service. Very relaxed tropical feel and the service doesn’t pester you for a sale. The manager Paul S. is a great manager and very easy to talk to. Makes your shopping experience very relaxing…

Want to know what can persuade me to drive all the way to Palo Alto to shop at a store that already has a location only a few minutes away from my home? Excellent customer service! From the moment you walk in to Tommy Bahama Palo Alto, you will feel at ease. The heavenly scent of the high fragrance candles drew me in.
The first thing I noticed, was that there are no scary sales people hovering over you and trying to persuade you to buy things that you don’t need like at the Santana Row location. It’s very chill here. This store is cleaner, neater, and the environment is much more welcoming. The sales reps are friendly, knowledgeable, and helpful. I found a lovely set of holiday scented candles on clearance, and a tee for my father in law. If you need help finding that perfect gift, ask for Paul.