Regus Downtown Lytton Avenue

Nice place and friendly people. Lots of free coffee choices in the lounge. In the heart of Palo Alto with a bunch of places to eat nearby.

I am familiar with Regus because I had an office in Reno, NV. Used a day office in Palo Alto and was impressed by the professionalism and amazing customer service. We all know that you can’t find good customer service any more but the staff here are all experts when it comes to customer service. Brenda James, one of the employees of Regus, was a ray of light and a pleasure to deal with — they are so lucky to have this gem as an employee. I highly recommend this executive suite.

I’ve been using this Regus location for the past year, and it’s awesome! It’s really nice having all the amenities that they offer (kitchen, conference rooms, wifi, etc), along with security access. Downtown Palo Alto is extremely expensive, and it’s really hard to find a nice office space — Regus is a great solution for the price. They are conveniently located at the corner of Lytton and Cowper, a block off University Ave, really close to some of the best restaurants in Palo Alto. My business uses the receptionist services as well, and they are fabulous! The receptionists are some of the nicest people that you could ever meet, they’re super easy to work with, and they’ll always go out of their way to help out our staff and our clients.

This location in particular has a nice business lounge/​café open 8:30 — 5:00 with adequate wi-​fi. You need to have a Regus office or Business World contract to use it. It has comfortable space for 3 groups but can hold 10 people working individualy (if they don’t mind sitting next to each other). And you can drink free coffee all day! Defiantly superior to sitting in Starbucks.
The office team is great and the location by downtown food and fun is great too. This location also has the advantage of underground parking, yes you have to pay for it but at least it’s an option (instead of getting a parking ticket 3 days in a row-​it happens!)
The Regus concept is a good idea, everyone agrees about that. Furnished Office space you can rent from days to years. They also offer a virtual office service too for those people that can’t afford the Palo Alto rent.
…and Yes, downtown Palo Alto IS expensive people! It’s a popular place. If you need cheaper check out San Jose. If you are signing a contract read the small print PLEASE and ask questions about fees ahead of time. There are move in fees, move out fees and recurring charges, don’t be afraid to ask the sales guys about all of them. They don’t want you to be surprised by a big bill. They make a big deal about making it very easy to move in with a one page contract but that means sometimes you overlook all the small writing on the back.
You can have the office set up just how you want phones/​dedicated internet etc, but you will pay more for it, which makes sense. That is how they can accommodate big IT companies and little start-​up one man office deals.
To Conclude– Regus is a great idea and read contracts before you sign them!

I signed up for the day office package that included 10 days of the month I could use the an office. Unfortunately I had several bad experiences. The first was when the internet went out in the office one day, and the other was when there was just not any offices available for me.
I tried to cancel the service only to find out that they would not let me out of the 6 month contract. I wish I never signed such a contract. You have to ask yourself why would a company require a 6 month contract for a part time office space?
I have tried to get my service cancelled several times only to be given the run around.
My advice is to stay away from Regus and do not sign any type of contract with them.

This is not a Regus location. Closest center is located at 530 Lytton Ave on 2^nd floor.

Outrageously overpriced.
I looked at this office solution today and was shocked at the outrageous prices. Regus in Palo Alto is charging approximately $ 20 per sq foot, when the going rate in Silicon Valley is $ 3.50. That didn’t even include use of the conference rooms, which you had to pay another $ 50 hour for. I understand that they want to charge a bit more for the crappy furniture, a receptionist and a dismal break room, but this is just gouging.
The mild-​mannered agent I met with tried half-​heartedly to claim that this was the going rate for Palo Alto offices. But a quick 20 min on Craigslist turned up a handful of much nicer places for the usual $ 3-​$ 3.50 sf. I’m from Manhattan, and when a New Yorker has sticker shock on real estate, something is way out of whack.
Regus is simply preying upon the Start-​Up Industry in Silicon Valley right now. I recommend anyone looking for space for their start-​up be smart, don’t fall for the all inclusive office gimmick. Or better yet, get really decent space in Redwood City, Menlo Park or San Mateo and spend $ 500 on office furniture at Ikea.

This is where my practice is! I love this space. The staff are professional and our space is clean, modern, and handicapped accessible with great parking and a great location. They are always very responsive when we have any problems. To those people that slam Regus about fine print: If it was in print no matter how fine why didn’t you read it?

Regus has a few different office solutions. This review is specifically about the business lounge. If you want a private office, you can find much cheaper options elsewhere.
Anyway, the business lounge is a bargain at $ 19 /​month and that includes wifi. It’s about 3 Mbit, fast enough for e-​mail but not good for watching HD movies. It’s kind of like a Starbucks except that there is no coffee to purchase. You can stick around for the whole day if you want. The sofas are nice and there are a few bar tables with three chairs each. The foot traffic is a lot less than a Starbucks. There are plenty of empty places to sit. It’s not exactly quiet but it’s not loud either.

Regus offers a decent overpriced office solution. For those who do not care about the money, it is a hassle free option… That is why they are mostly full…
However…
Dealing with them is a nightmare… It starts with Sales when a sales person (in my case his name was Israel) lies to you through his teeth about the costs and the options. Then you sign a contract filled with small print that says something completely different. Then they take you credit card and start charging…
When you move out, they will always find a reason to charge you extra several hundred dollars for «repainting» the office. Mind you, there is nothing wrong with the office and they have not repainted it, it is just a way to get their margins up.
Then you learn that they have charged an extra two months «deposit» on your credit card, and if you want it back, you have to deal with their «collections» office in Texas. There they have a moron by the name of Damien Davis who is incapable of comprehending any information you give him. He is the customer service and the collections office, but apparently they have only taught him the latter. I do not think that after 12 conversations he even understood what the issue we are trying to resolve.
In my case, they overcharged my credit card by $ 7,500 on a two-​and-​a-​half month lease worth about $ 10K. Once they have your card, they do not need your authorization to start charging it, so please be careful who you give your card to.
We moved out on April 1^st, and for four months now we have been trying to get our «security deposit» back. Instead we get angry letters that unless we pay them $ 272 for repainting the office, Regus will not renew our lease (and that is four months AFTER we have closed off the lease, moved out and paid them in full PLUS the $ 7,500 deposit).
I sense that eventually we will get out money back and the offices in Mountain View were reasonable (be it loud and overpriced), but BOY… you do not expect a Billion Dollar company to be so dishonorable and employ people who do not have the brain capacity to count till ten…
Stay away if you can…

I wish there was a zero-​star option. They are expensive, have misleading agreements and nickel and dime you for EVERYTHING. I’d stay away if at all possible. If you do sign up, be sure to read the fineprint carefully as their auto-​renew features are very aggressive

There are four office centers in downtown Palo Alto that rent individual offices in a suite of professional offices. Two of them are Regus facilities, a third is geared towards startups, and the fourth is more geared towards professionals.
The two Regus facilities are very professional, staffed by full time assistants, and they have window offices and interior offices. The views from the window offices on Lytton are all good, and of the views from window offices on Hamilton, some are good and some are not very good. Offices are moderately expensive, and more so when you have to take their telecommunications package that includes a phone and internet. Printing is also expensive. Parking is only available at the Lytton facility and is very expensive. Conference facilities are complete, and very expensive, but windowless. In short, this is a professional facility, but very pricey. Windowless offices are less expensive, but obviously not as nice to be in. Administrative support is available for an extra cost. This could be a good option for someone who doesn’t much care what they are spending and needs a lot of administrative support, but doesn’t want to hire an administrator, but the problem with renting here is that it looks like a hotel: your clients will know that you just rented out temporary office space by the hour and that doesn’t give clients much confidence that your business is here to stay. Be forewarned, they have a reputation for adding all sorts of fees for EVERYTHING to the rent, so the rent is only part of the amount you’ll pay.
The Plug and Play center is at the extreme opposite end of the range in terms of quality. They took mostly windowless study carrolls that were rented out to PHd students, furnished and painted them bright colors, and rent them out to start ups at a much higher price. They aren’t nosebleed Regus prices, but they are still high, for windowless offices. They push the fact that they try to connect the startups with VCs, but they’ll take anyone, no matter how silly the idea, so obviously it doesn’t really mean you automatically get funded. The quality of companies in the space seems lower than average, so renting there can cast a negative association. Parking is abundant and cheap and the offices are on University Ave. Meeting facilities are not very professional — they are more for meetings you would have with your own staff rather than those suitable for client meetings. This option is for people who are basically clueless as business people: you are desperate for funding and wouldn’t know where to start. Very few of their tenants appear to ever get funding, and the reputation of the place is that it isn’t that great of a long term office space: the lack of windows gets to you after awhile.
Finally, there is a more professional building than Plug and Play on University Ave. that sits well above Plug and Play but just a shade below Regus from a quality standpoint, University Ave. Executive Suites. They rent mostly to professionals, like VCs, lawyers, and a few startups with experienced management teams. The space itself is very professional on the top floor of an elevator building. All offices have windows and all of the views are nice. Some offices have skylights. Meeting facilities are impressive — rows of floor to ceiling windows look over University Ave. and the conference room is fully decked out. Prices are cheaper here than Regus because its run more efficiently. Covered parking is abundant and cheap. University Ave. Executive Suites is a good option if you don’t quite need the hand holding the others provide, because it is less expensive than either, but way nicer than Plug and Play and very close to Regus. One other nice thing: University Ave. Executive Suites isn’t on any signage: your visitors will think the space is yours and not rented out short term: your name gets put on a sign bolted to the door.
If you do a google search for «University Ave. Palo Alto Office Space», all of these places will pop up, along with some further away from downtown Palo Alto.

Worked on a temp project here. Sucks. 1 star for being in Palo Alto and the fact that since it is in the Bank of America building I got free checking.
Toilets, men and women, are always dirty, often plugged with excrement and toilet paper, and out of necessary items (tp, soap, you know). Kitchen was always out of ½ and ½ and had shitty coffee.
And this afternoon they are filming a promo video in the kitchen so none of us can get any water or lunches or anything. Warning might be nice.