Mills Florist

They do a good job and they are nice.

I wanted to surprise my gf today with some flowers but didn’t have time to deliver them myself so I called up mills. They were awesome with getting all the info down correctly and prices weren’t too bad. The only complaint I have is that they don’t notify you when the flowers have been delivered. I had to call in myself and ask, other than that, great place!

Very rude service. I have sent flowers hundreds of times and never encountered such unprofessionalism in customer service. Obviously some of the other reviews show a different experience, I can only attest to mine. Lots of other choices in the Palo Alto area and I will gladly give them my business going forward.

HONESTY, INTEGRITY AND THE FLOWER STORE TO DO BUSINESS WITH!!!
I want to thank Shane and Nikki for the incredible service. I live in the East Bay and needed something extra special for the death of a relative. I wanted a big living indoor plant for this person to keep. I had requested some large hydrangeas or azaleas in a grouped arrangement. Shane could have easily filled my order to get my business. He had just been at the plant market and said both items did not look good so he choose not to purchase them.(even if I really had to have one of these items, I could have gone to another florist. They still would not have been good quality because they all buy from the same place) There aren’t too many businesses now a day that have that type of integrity. They could easily have taken my order just to get the business. I gave them the choice of 3 green plants and let them use their discretion. They made a special trip to purchase something just for me. I ended up with a 4 foot, 14″ basket potted plant. Nikki keep in contact with me through this whole process and the plant was delivered the next day.
Thank you Mills Florist for me having such a high level of integrity!

My wife deserved a real bouquet of flowers (not the Safeway or Trader Joe’s kind, not Whole Foods either) for her birthday, so I went back to this shop based on previous good experiences. My children and I made sure we parked somewhere close by and in the shade since the pastries from «Toutsweet» in the Town and Country shopping center are not meant to be kept in a a car in this warm climate for long. We walked to Mills only to find a sign on the door that informed us of the tenant’s absence for 5 minutes. Given our situation I didn’t have those 5 minutes, otherwise I might have waited. We waited though for 2 minutes hoping that that sign had been posted some 5 minutes ago, and that the clerk or owner would show up any second now. No such luck, so I decided to take my business to Michaela’s flower business on Waverley. What an overall pleasant experience that was! It sure made up for the disappointment at Mills, and so I will go with my needs for flowers to a shop who is open when they say they are open.

My sister and I were casually strolling around Downtown Palo Alto after dinner when we stopped by Mills Flowers.
First, although there was a decent sized selection given the amount of space.
We were in search of a nice dorm plant and ended up buying two! The worker was extremely helpful. He lowered flowers so we could get a better view and gave us tips as we contemplated between different species. He seemed to genuinely love his job and care for the plants.
We were very satisfied with the service and the plants.

Wow!!! Just got some beautiful roses at work. For Valentine’s day, Mills offered a 7-​day guarantee on roses. Mine were delivered last Thursday, but were starting to droop by Monday afternoon. My boyfriend called yesterday afternoon, and I had fresh beautiful roses with a note of apology by 10 AM today. My boyfriend has used them before, he says they are always very helpful on the phone, and always have lots of colors to choose from. Thank you, Mills! I feel very spoiled

My workplace uses Mills for their flower service. Every week they come by with a fresh bouquet, which is always beautiful and well put together. It’s amazing how a simple arrangement of flowers can really brighten up a room!

The flowers were pretty but for $ 29.00 I got 12 tulips with some ferns… The lady that helped me was very helpful and sweet but I ended up having to buy other flowers to give to my friend because I was so unhappy with the flowers purchased. Very small selection and very pricey

I was rushing around downtown palo alto looking for a place to get a corsage for my date tomorrow for winter formal. The other 2 shops I went to were closed. This place pulled through for me and the man at the counter was extremely friendly and great to interact with.

Super nice and convenient. I’m from out of the area and purchased their Unilocal deal. I called, placed my order, and was extremely happy with how nice they were. I even had to call back and change the delivery date and there was no problem whatsoever! The recipient was also pleased with the flowers. Highly recommended.

Lovely lady, lovely place. Reliable and ability pay with a credit card is especially appreciated for such a small business on University ave.

Was already thinking about getting flowers for my mom’s birthday from here, so when I saw the Unilocal deal I went ahead and bought it. The person working that day was super friendly and helpful in recommending the best value and arrangement for my mom’s birthday. We left with a really nice, bright bouquet that was perfect for the occasion. Definitely coming back!

After contacting a number of florists in the area for my wedding, I decided to go with Mills given their responsiveness and their proximity to my venue in Menlo Park. It was a tad on the pricey side, but I loved the flowers that I ended up getting. My consultant Nikki was also great to work with; she has a strong vision and certainly does not mince or sugar-​coat words, but does a great job in distilling her clients’ ideas and executing them to a T.
I ordered boutonnieres and bouquets with Mills (while I ordered my centerpieces from Safeway to save some $$). Nikki was very mindful of my budget, and had great suggestions on color and flower types to complement my theme colors and venue. On my big day, my florals turned out to be HUGE with a hint of whimsy, which was a nice surprise. The bouquets also contained massive peonies with a bright shade of pink that actually matched the bridesmaids’ dresses really well, which spoke to Nikki’s ability to factor in all the details. The bouquet lasted well through the night, and I received so many complements throughout the wedding too.
Mills and Nikki both come with high marks for any bride looking to get professional input and execution on their wedding florals; I’m definitely a fan!

After getting to know the quality of flowers in the area, I’vm now a big fan of Mills the Florist. Their special arrangements can be expensive, but at least you get what you pay for — their flowers are fresh and beautiful. And if you stop by the store in person, the fresh cut flower arrangements ($ 15) are totally awesome. Nice service, too.

Called in an order for a flower arrangement and we needed it within 30 minutes. I picked up a gorgeous arrangement and couldn’t have been happier. Will definitely be back.

Who is open at 3pm on Christmas Eve AND apologetic for not being able to make a dtpa delivery for my last minute ass? MILLS!
Not only was my Mission Impossible completed, but I was not made to feel like the lagger that I was and my needs were properly accommodated, with a smile.
The price was fair. The service was outstanding. I will be returning to Mills for all my needs, hopefully I will think a little farther in advance next time.

I recently used them for my wedding and am totally happy that I did! I got to work with design team to figure out my bouquets and boutonnieres. I was not sure exactly what I wanted beyond color and I knew what I didn’t want. They were able to do a mock up of a bouquet with me to figure out what I wanted them to look like. Come the day of the wedding, the bouquets and bouts were even better than I had imagined. The whole staff is incredibly friendly and the design team is amazingly talented. I would definitely recommend looking into this small but wonderful flower shop!

These people are awesome… I’ve bought everything here from potted plants to arrangements, and they’ve all been gorgeous. What says I love you better than beautiful flowers? Best part — they will put together an arrangement for you while you’re busy shopping or going to lunch. Great customer service!

I can’t speak for ordering arrangements here, since I haven’t done that, but I do regularly drop by to pick up a rose or three for the vase at home. Their older long stem roses are discounted to a dollar once they’re past their prime, but that doesn’t mean they’ve gone bad — these things are still gorgeous and I’ve had them last up to a week, if not sometimes longer. Everyone I’ve met here is super friendly too.
I love the variety they carry. I’ve found all sorts of interesting colors of roses here, including a really gorgeous lavendar and a neat antiquey cream with blushy edges. It’s a sad day when I don’t have at least one rose from Mills kicking around the house somewhere.